Project and Ops Coordinator

• Sep 2022 - Present

Program Associate

• Dec 2021 - Sep 2022

Achievements:- Improved Average cohort NPS score from 8% (all 2020 cohorts NPS averaged) to 42% (all completed 2021 cohorts NPS averaged)- Proposed and managed the implementation of a new LMS (Google Classroom). Students and trainers unanimously agree it is an improvement to their learning/teaching experience.Key Responsibilities:- Maintained all responsibilities from my previous project coordinator role- Increased responsibility to resolve struggling cohorts, primarily liaising with students or trainers. - Systems and product development- Facilitate onboarding of all permanent staff Show less

Project Management Coordinator

• Jun 2020 - Sep 2022

The two key aspects of the role are: 1. Managing the administration of 12+ cohorts2. Recruiting, onboarding/training and managing trainers. I am consistently meeting deadlines with cohort set-up and recruiting trainers for future cohorts.Key attributes that helped me excel in this role are a strong sense of time management and communication skills to support and manage trainers.

Course Coordinator

• Feb 2020 - Jun 2020

Private Tutoring

• Mar 2016 - Jan 2022

I believe it is a privilege to work with youth and have the platform to empower them to achieve. While learning is the priority while tutoring, I include life and leadership principles I have learned to equip my students mentally and emotionally. I believe it is a privilege to work with youth and have the platform to empower them to achieve. While learning is the priority while tutoring, I include life and leadership principles I have learned to equip my students mentally and emotionally.

Data Steward

• Jun 2019 - Feb 2020

Veeva Systems Inc. is a leader in cloud-based software for the global life sciences industry. Veeva has more than 800 customers, ranging from the world's largest pharmaceutical companies to emerging biotechs. Veeva Systems Inc. is a leader in cloud-based software for the global life sciences industry. Veeva has more than 800 customers, ranging from the world's largest pharmaceutical companies to emerging biotechs.

Business Mentor

• Jan 2018 - Nov 2019

Working closely with University of Sydney and its new students to support and enable their success throughout university studies. Working closely with University of Sydney and its new students to support and enable their success throughout university studies.

Co Founder & Vice President

• Jan 2018 - Sep 2019

I am the Secretary and VP of RAKSOC (Random Acts of Kindness Society). RAKSOC was established to spread positivity and generosity to the world! We work to improve the university life and serve as a platform whereby students are able to give back to the community through volunteer work. • Head spokesperson for society at Orientation days. Our executive team generated 800 members in the first year of operations. • Co-leading executive team with President by supporting with adhoc duties such as writing sponsorship letters and designing social media graphics and copy. • Hosted internal society meetings which includes tasks: Prepare agenda, take minutes, facilitate ideation and planning. • Lead and managed most society events with Exec team. Show less

Bartender and Barback

• Dec 2017 - Sep 2018

• Delivered friendly and professional service to customers in a fast pace environment. • Developed regular customers over time spent working as bartender. • Trained 2 staff on cocktails, customer service etiquette and bartending processes. • Managed a solo roof bar with up to 75 patrons. • Provided proactive support for bar colleagues by stocking and cleaning the bar. • Delivered friendly and professional service to customers in a fast pace environment. • Developed regular customers over time spent working as bartender. • Trained 2 staff on cocktails, customer service etiquette and bartending processes. • Managed a solo roof bar with up to 75 patrons. • Provided proactive support for bar colleagues by stocking and cleaning the bar.