• Mar 2023 - Present

• Provide assistance in technical support within the different departments• Logging service issues through the correct channels and requests in timely manner• Assist with various office administration requirements, including data entry and scheduling• Multitask and collaborate across multiple projects where necessary• Assist in compiling reports and presentations• Manage promotional items orders and distributions of client-facing materials• Attending to any correspondence and communities when required• Assist with coordinating workplace activities and/or events• Any other additional support required Show less

• Jul 2022 - Feb 2023

• Support the operations coordinator with certain tasks and projects which contributes towards the objections of the organisation• Provide first line support for all enquiries (incoming calls) and seek support to escalate enquiries• Provide support to ensure that the candidates and clients consistently receive a professional and comprehensive recruitment service through all channels in line with the relevant legislations [Channels: email, WhatsApp, social media, chatbot, in office & telephonically]Candidates – Compliance, Registrations, Payroll & Vacancy enquiriesClients – Escalating and assisting with enquiries and business leads • Identify new business opportunities through business development goals and progress leads as required • Comply with company management systems and procedures including accurate database recording and management [Internal systems] • Comply with all relevant employment legislation, sector specific legislation and appropriate codes of practice • Comply with all relevant health and safety legislation, employee rights and responsibilities • Understand and support the overall sales process (figures & goals) • Understand and meet agreed KPIs and targets• Contribute to team meetings as appropriate • Develop an understanding of market rates and conditions within the organisationAdditional TasksAdmin/Technical Support Show less

Tech Support / Field Technician Internship

• Apr 2022 - Jun 2022

• Receiving incoming Queries regarding internet connection and giving solutions • Configuring Mikrotik and Tenda Routers • Crimping Network Cables • Setup of Yealink Phones • Receiving incoming Queries regarding internet connection and giving solutions • Configuring Mikrotik and Tenda Routers • Crimping Network Cables • Setup of Yealink Phones