Herbie Kidd

Customer Service at Diversified Ophthalmics, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Independence, Kentucky, United States, US

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Credentials

  • Certified of Lensometer Training
    Eyemart Express
    Jul, 2011
    - Oct, 2024

Experience

    • United States
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Customer Service
      • Aug 2011 - Present

      Provide assistance to accounts with ordering contacts lenses. Made recomendations, answered questions regarding different types of product available. Currently working in an "assistant role" to the Equipment division manager. Developing sales ad's each month, getting the best available pricing for customers on ophthalmic equipment. Provide assistance to accounts with ordering contacts lenses. Made recomendations, answered questions regarding different types of product available. Currently working in an "assistant role" to the Equipment division manager. Developing sales ad's each month, getting the best available pricing for customers on ophthalmic equipment.

    • United States
    • Retail
    • 500 - 600 Employee
    • Lab Technician
      • Feb 2011 - Aug 2011

      Responsible for running surface and finish jobs in the lab. Responsible for running surface and finish jobs in the lab.

    • United States
    • Retail Office Equipment
    • 700 & Above Employee
    • Help Desk Lead
      • 2002 - 2008

      Answered questions from associates on company procedures, or requesting permission to give accounts compensation for delivery mistakes. Took escalated "supervisor" calls from accounts asking to speak with management regarding escalated delivery issues. Answered questions from associates on company procedures, or requesting permission to give accounts compensation for delivery mistakes. Took escalated "supervisor" calls from accounts asking to speak with management regarding escalated delivery issues.

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