Experience

NBS Bank

• Malawi
• Banking
• 200 - 300 Employee

• OUTSOURCING AND SUPPORT SERVICES OFFICER

  • Oct 2020 - Present

• RECOVERIES OFFICER

  • Jul 2018 - Jan 2022

  • Management of accounts/provisions within targets on a weekly and monthly basis• Prioritising recovery of high-risk accounts• Ensuring that all the necessary systems and controls are in place to properly manage the NPL book, and maximise the rehabilitation of accounts in arrears• Ensuring effective and efficient repossession and disposal processes, secure storage facilities to be in place, as well as realising any attributable security• Resolving all customer queries that arise on accounts in the NPL category• Ensuring compliance with statutory or regulatory requirements, to protect the reputation of the Bank to avoid legal action/sanction in respect of regulatory compliance matters• Adhering to internal controls, procedures and regulatory requirements• Minimising legal costs per account and ensure that these fall within defined parameters• Instituting legal action on accounts as and when required Show less

• Finance Officer/ Reconciliations

  • Feb 2015 - Present

  • Reconciliation of value added services accounts • Ensuring service centers prepare and submit reconciliations on daily basis • Ensuring the Service Centers adhere to the procedures of the Bank. • Reviewing service centers reconciliations and taking necessary action on any anomalies. • Reconciling different accounts including ATM's, government accounts, reserve bank accounts, VISA accounts. • Preparation of monthly reports on all accounts reconciled and recommending on action t be taken. Show less



NBS Bank Limited

• South Africa
• Banking
• 1 - 100 Employee

• Bank Teller

  • Jun 2012 - Jan 2015

  • Collection point cashier for Ministry of Lands and Road Traffic Department • Assisting clients including cooperate clients with Bank Statements requests • Facilitating Cash and Cheque withdrawals and deposits from clients including cooperate clients • Reconciling bank transactions everyday ensuring that withdraws and deposits records are posted on time for balancing • Managing ATM machines including replenishing cash, keeping keys, timely reporting on problems with ATMs, ensuring continuous connectivity. Show less