Henry Tang
Co-Founder at Helm- Claim this Profile
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Topline Score
Bio
Shynar Torekhan
Henry is a strong professional and leader. Henry efficiently managed the product development by clearly specifying the requirements for engineering team and actively managing the project till the release, making sure that the feature meets high quality standards and is released in the most efficient and timely manner. I would strongly recommend Henry in his future endeavors.
Jin Quan Chin
Shynar Torekhan
Henry is a strong professional and leader. Henry efficiently managed the product development by clearly specifying the requirements for engineering team and actively managing the project till the release, making sure that the feature meets high quality standards and is released in the most efficient and timely manner. I would strongly recommend Henry in his future endeavors.
Jin Quan Chin
Shynar Torekhan
Henry is a strong professional and leader. Henry efficiently managed the product development by clearly specifying the requirements for engineering team and actively managing the project till the release, making sure that the feature meets high quality standards and is released in the most efficient and timely manner. I would strongly recommend Henry in his future endeavors.
Jin Quan Chin
Shynar Torekhan
Henry is a strong professional and leader. Henry efficiently managed the product development by clearly specifying the requirements for engineering team and actively managing the project till the release, making sure that the feature meets high quality standards and is released in the most efficient and timely manner. I would strongly recommend Henry in his future endeavors.
Jin Quan Chin
Credentials
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AWS Certified Cloud Practitioner
Amazon Web Services (AWS)Oct, 2020- Sep, 2024 -
CMFAS - M5, M8, M8A
Singapore College Of InsuranceJan, 2019- Sep, 2024 -
Capital Markets and Financial Advisory Services (CMFAS) - M1B, M3, M5, M6, M6A
IBFSG - The Institute of Banking & Finance SingaporeJan, 2018- Sep, 2024 -
Certified Associate in Project Management (CAPM)
Project Management InstituteAug, 2014- Sep, 2024 -
ITIL FOUNDATION
EXINAug, 2013- Sep, 2024 -
Microsoft Office Excel 2010 Expert
CertiportJul, 2013- Sep, 2024 -
Oracle Certified Associate, Java SE 7 Programmer
Oracle UniversityJun, 2012- Sep, 2024
Experience
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Helm
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United States
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Legal Services
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Co-Founder
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Mar 2022 - Present
We make managing a clinic easier by solving your problems with technology. We are building a healthcare system with everyone, for everyone. We make managing a clinic easier by solving your problems with technology. We are building a healthcare system with everyone, for everyone.
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Superset Capital
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Singapore
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Venture Capital and Private Equity Principals
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Co-Founder
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Jun 2021 - Present
We build a simple way for business owners to exit their businesses, whilst we preserve their legacies and continue to grow the business. We build a simple way for business owners to exit their businesses, whilst we preserve their legacies and continue to grow the business.
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Endowus
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Singapore
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Financial Services
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100 - 200 Employee
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Product Operations Consultant
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Dec 2021 - Oct 2022
Endowus is Asia’s leading fee-only wealth platform. Headquartered in Singapore, we are the first digital advisor to span both private wealth and public pension savings (CPF & SRS), helping everyone grow all their money with expert advice, institutional access to financial solutions, low & fair fees, and a delightful personalised digital wealth experience.
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Product Operations Manager
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May 2020 - May 2022
Current role• Planned, coordinated, and instilled discipline around the processes for testing, launching and rollout of new products and features• Developed, managed, and continuously improved processes for scale that help our product/engineering/operations/business teams achieve goals more efficiently and effectively• Worked with multiple stakeholders to collect, prioritize and communicate product-related challenges to better prioritise resources in future development cycles• Surfaced various customer or operations use-cases and edge-cases to validate product requirements and proposed solutions• Served as a central point of contact for inbound requests from other teams, and guided the team to promptly resolve them (or appropriately routing them) to save engineering time and resources Show less
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Head of Product Operations
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Jan 2021 - Nov 2021
Set up the Product Operations team from scratch to manage brokerage firm relationships and cover the following areas:Platform Operations• Triage and handle platform issues, before working with the appropriate teams (Engineering, Client experience, Investment Office) on a swift resolution.• Optimise the client onboarding process to ensure that all of the necessary information required is provided for and continuously aligned with our broker partners. Compliance Operations• Ensure that our daily operations are compliant with regulatory requirements. • Serve as a point of escalation for any compliance-related issues that cuts across platform, trade and cash operations.Trade Operations• Sending and receiving of trades and monies to allow the execution of trades in a timely manner. • Coordinate regular reconciliation of trades settlement and discrepancies.Cash Operations• Processing all deposits and withdrawals in a timely manner.• Coordinate regular reconciliation of cash balance in trust. Show less
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Funding Societies Singapore
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Singapore
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Financial Services
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1 - 100 Employee
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Senior Manager, Operations (SMEs)
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Jan 2020 - May 2020
Funding Societies is a Peer-to-Peer (P2P) lending platform for SMEs to raise funds, crowdfunded by retail and institutional investors. We are funded by VCs (SoftBank Ventures Asia Corp, Sequoia India etc.) and operate under the approved jurisdictions in Singapore, Malaysia and Indonesia (Modalku).
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Assistant Manager, Business Development (Strategic Partnerships, Operations)
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Jan 2019 - Jan 2020
• Led a team of Ops personnel to ensure the completion of processing a loan application within targeted KPI and ensure issues (technical/non-technical) are resolved• Created and maintained operations procedures, coupled with continuous process reviews (including mapping of processes) and system enhancements (requirements gathering, testing, etc.)• Streamlined and improved processes with various internal stakeholders (Sales, Compliance, Credit, etc.) to improve TAT and maintain strong internal governance• Searched and built integrated solutions with SMEs to drive strategic partnerships, and achieve a win-win-win outcome Show less
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Analyst, Business Development
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Jan 2018 - Dec 2018
• Identified, built and developed purposeful Partnerships and Channels in line with our motto "Stronger SMEs, Stronger Societies"• Oversaw and improved the SME user experience (operations) from the loan request to funds disbursal• Understand the SME cashflow pain points better, and develop suitable financial products
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DHL eCommerce
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Germany
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Truck Transportation
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700 & Above Employee
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International Routing and Distribution Specialist
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Aug 2016 - Jan 2018
• Analysed network routing matrixes and liaise with different stakeholders to optimise network routings • Managed communication channels effectively between and within Operations Teams across Greater China and Southeast Asia region to minimise weekly operations' downtime • Served as point of escalation for urgent technical issues - reducing the number of incident tickets raised monthly from Operations by 30% • Successfully led the Cross-Border Functional teams (Operations, Network, Customs, IT) to set up a new facility in new markets initiative Show less
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Singapore Management University
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Singapore
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Higher Education
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700 & Above Employee
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Teaching Assistant
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Jan 2012 - May 2015
• IS Software Foundations• Object Oriented Application Development• Problem Modelling Solutions Blueprinting• Computer as an Analysis Tool• Leadership Through Mentoring• Introduction to Statistics• Financial Services Technology & Operations Study Mission (London)Jobscope:• Assisted the Professor in delivering weekly lessons• Provided consultation sessions to students in need
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SMU Career Champion
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Aug 2013 - Dec 2014
SMU Career Champions Programme is a leadership programme targeted at Juniors, Seniors and students who have proven their mettle in their internship experience and are interested in working alongside the team at SMU Office of Career Services as paraprofessionals to promote initiatives and activities.
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President
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Jan 2013 - Dec 2013
• Liaised with external companies to establish working partnerships between the two parties • Organized flagship events for students both from the faculty only and university-wide • Liaised with external companies to establish working partnerships between the two parties • Organized flagship events for students both from the faculty only and university-wide
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Summer Intern (SWG - Software Services)
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May 2013 - Aug 2013
• Developed utility tools to support the IBM Websphere Broker and DataStage project team • Assisted in documentation of system to be deployed • Developed utility tools to support the IBM Websphere Broker and DataStage project team • Assisted in documentation of system to be deployed
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Software Engineering Associate (Intern)
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Dec 2012 - Apr 2013
• Explored use of various alternatives APIs to enhance analytics of in-house project • Assisted in documentation of project implementation • Explored use of various alternatives APIs to enhance analytics of in-house project • Assisted in documentation of project implementation
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Administrative Assistant, Operations
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Nov 2010 - May 2011
• Analysed and updated database systems • Troubleshoot various system (SAP) issues • Liaised with external vendors to establish quotations for purchase requisitions • Facilitated daily production meetings with generated reports • Assisted in preparing company's monthly performance data for corporate reporting • Analysed and updated database systems • Troubleshoot various system (SAP) issues • Liaised with external vendors to establish quotations for purchase requisitions • Facilitated daily production meetings with generated reports • Assisted in preparing company's monthly performance data for corporate reporting
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Education
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2011 - 2015
Singapore Management University
Bsc in Information Systems Management, Information Systems Managerment -
2014 - 2014
Ewha Womans University
International Co-Ed Summer Programme -
2014 - 2014
National University of Singapore
Singapore Universities Student Exchange Programme (SUSEP) -
Coursera
Community
