Experience

Julius Influencer Marketing

• United States
• IT Services and IT Consulting

• Senior Vice President, Customer Success & Operations

  • Jan 2023 - Feb 2023

  New York, United States Julius is an industry-leading martech SaaS platform known for making the influencer marketing process more efficient and effective for its extensive list of brand and agency customers. In 2020, Julius acquired competitive platform HYPR, with an eye towards disrupting the influencer martech industry. - Oversaw $7MM+ in annual SaaS subscription revenue for Julius, an influencer marketing technology platform serving brand and agency customers. - Key member of Julius’ Executive Team… Show more Julius is an industry-leading martech SaaS platform known for making the influencer marketing process more efficient and effective for its extensive list of brand and agency customers. In 2020, Julius acquired competitive platform HYPR, with an eye towards disrupting the influencer martech industry. - Oversaw $7MM+ in annual SaaS subscription revenue for Julius, an influencer marketing technology platform serving brand and agency customers. - Key member of Julius’ Executive Team, driving go-to-market strategy development, company culture, goal creation, and all headcount decisions. - Managed a team of five Customer Success professionals, including Account Managers, Customer Support Representatives, and Service Representatives. - Coached all team members to manage complex client requests, collect customer feedback, and ensure the highest possible MRR retention rate by facilitating an exceptional customer experience. - Directly handled and met regularly with all enterprise-level clients to drive influencer marketing campaign success, identify growth opportunities, and uncover any potential red flags. - Liaised with Product and Development teams to inform roadmap decisions, relentlessly advocating for the needs of the customer base. - Successfully project-managed the merger of Julius and HYPR’s client-facing operations following Julius’ Spring 2020 acquisition of HYPR. Responsibilities included reconstructing all client-facing strategy (customer onboarding, quarterly business reviews, day-to-day support ticketing system, renewal execution) and internal processes (CRM implementation & management, interdepartmental service level structuring.

• Vice President of Account Management/Customer Success

  • Jan 2021 - Jan 2023

  New York, United States



HYPR by Julius

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Senior Director, Account Management

  • Feb 2020 - Dec 2020

  Greater New York City Area - Oversaw the management of 120+ client relationships totaling $4MM+ in annual subscription bookings. - Managed a team of 3 Account Managers.

• Director, Account Management

  • Oct 2018 - Jan 2020

  Greater New York City Area

• Lead Account Manager

  • Apr 2017 - Sep 2018

  Greater New York City Area

• Senior Account Manager

  • Jun 2016 - Mar 2017

  Greater New York City Area



Platinum Rye Entertainment

• United States
• Entertainment Providers
• 1 - 100 Employee

• Talent Coordinator

  • Sep 2014 - May 2016

  Greater New York City Area - Served in a support capacity for the Senior Director of Talent Procurement while simultaneously negotiating partnerships with celebrity, social media influencer, and expert talent on behalf of PRE’s brand clients (including Procter & Gamble, Zicam, and The American Psychiatric Association Foundation). - Regularly assembled proposals, presentations, and pitches aimed at helping identify appropriate and relevant celebrities, athletes, and musicians for PRE's Fortune 500 clients' advertising,… Show more - Served in a support capacity for the Senior Director of Talent Procurement while simultaneously negotiating partnerships with celebrity, social media influencer, and expert talent on behalf of PRE’s brand clients (including Procter & Gamble, Zicam, and The American Psychiatric Association Foundation). - Regularly assembled proposals, presentations, and pitches aimed at helping identify appropriate and relevant celebrities, athletes, and musicians for PRE's Fortune 500 clients' advertising, public relations, and social media campaigns. - Built strong, lasting relationships with commercial agents, publicists, and managers. - Helped coordinate PRE’s Internship Program, overseeing the work of several interns at any given time. - Maintained PRE's proprietary celebrity database (CDB) by routinely updating and fact-checking its content. Developed proficiency in industry-specific tools such as Celebrity Intelligence, Thuzio, Celebrity Service, IMDBPro, eScore, HYPR, and Pollstar. Show less



Capitol Records

• Musicians
• 300 - 400 Employee

• Radio Promotion Intern

  • May 2013 - Aug 2013

  New York, NY Prepared daily reports tracking changes across all major music formats, arranged travel and performed a variety of administrative tasks for several key executives. Developed proficiency in the BDS and Mediabase platforms, and advanced my research and team collaboration skills.



Melchior Productions

• France
• Movies, Videos, and Sound

• Concert Production Intern

  • Jun 2012 - Aug 2012

  New York, NY As apprentice to prominent concert producer Tony Melchior, I gained hands-on experience from preparation to knockdown of five live performances at major New York City venues and in Central Park. Interacted with Norah Jones, Mumford and Sons and other headline artists.



J.Crew

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Production Intern

  • Jan 2012 - Aug 2012

  New York, NY Reporting to a Department VP, helped manage the company’s third-party brand partnerships in menswear. Monitored and negotiated compliance with packaging standards and protocols. Further strengthened my analytical, computer, writing and editing skills through increasing tasks and responsibilities. Worked part-time while a visiting student at New York University during my Sophomore year Spring term.



Camp Winnebago

• United States

• Video Counselor and Bunk Supervisor

  • Jun 2011 - Aug 2011

  Fayette, ME Wrote, filmed and produced 32 short films featuring 9- to 15-year old boys, awarded “Best Summer Activity” by campers. As resident Bunk Counselor for four 11-year olds, improved my leadership, supervisory and independent decision-making capabilities.



Ferragamo USA

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Retail Intern

  • Jun 2010 - Aug 2010

  New York, NY Worked on the floor at Ferragamo USA's flagship store on 5th Avenue in New York City. Learned about retail practices and customer relations techniques while participating in Ferragamo's Summer Internship Program.