Experience

DoubleTwist

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Community Manager

  • Jul 2011 - Present



Henry Kwan

• IT Consultant

  • Sep 2010 - Jul 2011

  Help for small business IT infrastructure needs including email, LAN, WAN, VPN, and desktop support. Help for small business IT infrastructure needs including email, LAN, WAN, VPN, and desktop support.



Design Media, Inc.

• United States
• Advertising Services
• 1 - 100 Employee

• Technical Operations Manager

  • Jun 1999 - Dec 2009

  Responsible for all technology-related items including: • PC and Mac desktops and laptops • Windows 2003, Linux, and Solaris servers including Exchange 2007 for email, MailScanner/SpamAssassin/ClamAV for virus/spam filtering, and Windows Sharepoint Services 3 for document sharing and issues reporting. • Final Cut Pro and Media 100 digital video editing suites • Lucent Definity PBX and Switchvox VoIP PBX • Sonicwall and Fortinet SMB-class firewalls with IPsec VPN capability Responsible for all technology-related items including: • PC and Mac desktops and laptops • Windows 2003, Linux, and Solaris servers including Exchange 2007 for email, MailScanner/SpamAssassin/ClamAV for virus/spam filtering, and Windows Sharepoint Services 3 for document sharing and issues reporting. • Final Cut Pro and Media 100 digital video editing suites • Lucent Definity PBX and Switchvox VoIP PBX • Sonicwall and Fortinet SMB-class firewalls with IPsec VPN capability



StreamLogic Corporation

• Engineering Project Manager

  • Mar 1996 - Jun 1997

  • Drove product development process to ensure successful product launch. This included: • Resolving critical Engineering concerns and deferring all non-critical issues. • Defining product features with Sales & Marketing to determine technical requirements. • Working with Materials to qualify vendors and order all necessary items. • Outlining product building and testing procedures to Manufacturing. • Managed the Software Quality Assurance department: • Supervised the development of new feature and regression bug Test Plans. • Scheduled SQA engineers for testing of multiple software releases. • Managed the Technical Publications department.



FWB, Inc.

• Peripheral Development Manager

  • Jun 1995 - Mar 1996

  • Responsible for all OEM hardware integration issues such as environmental testing, specification compliance testing, performance configuration, and packaging design and testing. • Supervision of Engineering Test Lab technicians.• Setup and inventory of lab equipment, including all servers, printers, and test machines.• Development of test procedures and proper logging of all test results.

• Operations Manager

  • Mar 1989 - Jun 1995

  • Managed a manufacturing department with an output of up to 250 units per day.• Supervised outsourcing of software manufacturing for shipments of up to 10,000 units per day.• Responsible for materials management (shipping/receiving, warehousing, and purchasing).• Wrote and maintained databases for order entry, manufacturing control, invoicing, serial number tracking, human resources, and purchasing control.