Enterprise Account Manager

• Feb 2019 - Present

Travelled to Australia, Returned and Renovated House

• Dec 2017 - Jan 2019

Senior Sales and Software Licensing Manager

• 2011 - Dec 2017

Successful career with multiple positions over an 11-year period• Sales strategy development in line with company targets and objectives• Experience selling to senior business decision makers • Leading, coaching and development of account teams to drive revenue growth with existing and new clients• Recruitment of sales, sales support and customer service personnel including on-boarding, mentoring, training and ensuring adherence to HR policies• Designing and providing Microsoft Volume Licensing Solutions to large organisations – Desktop Bundle/Office 365/Azure/System Centre • Sales leadership when negotiating sales opportunities during the sales process • Ownership of tender response preparation within and outside of procurement frameworks • Developing and maintaining strong, effective relationships with clients, partners, colleagues and all relevant stakeholders• Strong knowledge of the marketplace in terms of soliciting feedback, information and prospects through industry functions, events and conferences• Maintaining a comprehensive understanding of IT market trends, products, services and solutions• Strong insight into the Irish and UK education systems

Sales and Software Licensing Manager

• 2007 - 2011

Working alongside the Managing Director of SAMI, I was the first Sales and Software Licensing Manager appointed to the business as a result of the company’s growth.• Engaged with in the region of 500 existing clients to ensure the timely renewal of their software licensing agreements• Expanded the client base to over 4000 by the end of 2011 • Developed and maintained over 400 new reseller partner relationships over the same periodDuring this time, I implemented a CRM system to support the growing sales function and increased reporting requirements. On my recommendation the company selected Salesforce.com as the CRM system.Due to the successful sales activities, by 2011 I retained responsibility for managing the company’s sales function. This involved the recruitment and training of new sales personnel in line with business requirements.

IT Development Manager

• 2006 - 2007

Initially employed by SAMI as the IT Development Manager as a result of the experienced gained during my time as a self-employed IT service support contactor. This position involved my establishing an IT infrastructure to support the existing business and developing the capability to expand in line with business requirements.The following were functional technology implementations: • Computers/Phone System/Printers/Scanners/Servers/Networking Equipment/Computer Peripherals/File Storage/Backups• Internal IT support – Desktop/Application/User• Day-to-Day IT requirements - Adds/Moves/Changes/Upgrades• Email – Mail Servers/SPAM Control/O365 and O365 Migration• Security – Computers/Networks/Building Access Control• Customer Support Ticketing System Following the successful implementation of the IT strategy, I was offered and accepted an expanded position with sales responsibilities.

Self Employed – Henry Thynne IT Solutions

• 2001 - 2006

While trading as Henry Thynne IT Solutions, I provided IT support services, software and hardware to businesses and schools. I also provided a white-label IT support service to businesses wishing to outsource the support of their clients to Henry Thynne IT Solutions. While trading as Henry Thynne IT Solutions, I provided IT support services, software and hardware to businesses and schools. I also provided a white-label IT support service to businesses wishing to outsource the support of their clients to Henry Thynne IT Solutions.