Henry Suh

West Coast Sales Manager at GMB North America, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Redondo Beach, California, United States, US

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Mark J. Hallsman

Henry is a skillful and knowledgeable sales and operations manager. As the Western Region Director, he managed multiple branch warehouses and built and developed a new sales team. He recruited and trained new managers, while working with existing managers to improve their performance and help them achieve their sales objectives. He has an excellent understanding of the auto parts business, he is very good with customers and he knows how to prospect or work a show to generate new business. Henry is highly motivated, goal-oriented and takes the initiative to do whatever is needed to get the job done. He is a loyal, conscientious and respectful person, and would make a strong contribution to any management team.

LinkedIn User

Henry Suh has demonstrated his professional work ethic and management ability during the 17 years that he has worked at Silla Automotive. Henry started at Silla as a Customer Service Representative and has been promoted to several positions including his current position of District Sales Manager. Henry has always shown to be a reliable, pro-active manager who takes initiative to resolve issues. He has been instrumental in planning and implementing various sales initiatives for the 26 branches in his territory allowing his territory to constantly be #1 in performance. Henry has always cultivated the staff he supervised in a positive manner allowing him to obtain the respect from his team. It has always been a pleasure working with Henry. His contribution to Silla Automotive LLC was critically vital in achieving the goals set by management.

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Experience

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • West Coast Sales Manager
      • Jan 2019 - Present

    • National Sales Manager
      • Nov 2017 - Aug 2018

      Dixin Usa Inc. is a newly built innovative automotive parts distributor in North America. Specializing as a sourcing hub for various types of automotive parts. Created new pricing structures based on regional and market analytics, helping increase gross profits from 11% to 13.8%. Liquidated 100% of the overstocked and obsolete cooling inventory located in Los Angeles and North Carolina warehouses at double the previous sale prices. Increased profits margins 30% for these lines while negotiating new consistent channels of distribution. Developed relationships with key dealers and C-level network to understand aftermarket business on dealer and customer level. Conducted surveys, dealer calls and visits. Increased Heavy Duty sales 6% with implementation of new marketing programs within the heavy-duty truck-line. Created brochures, flyers, product catalogs and email announcements. Documented sales calls by insides sales agents using CRM and other sales tool to increase follow ups with inactive customers contributing to the 4% increase in sales. Coordinated and spearheaded discovery into purchasing of a new ERP system. Reached out to ERP companies and set up demonstrations. Coordinated with department heads to identity short comings and friction points within the current ERP system and consulted with ERP agents to develop solutions. Worked with ERP companies like Netsuite-Oracle, SAP, QAD and Fuse5. Attend trade shows like APEXX and SEMA in Las Vegas Nevada. Set up meetings and visits for current and new wholesale accounts. Attend meetings with China factory suppliers and manufacturing companies. Trained new outside sales agents on operational procedures and company policies during outside sales activities.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Director Of Business Development-Cars
      • Jun 2017 - Nov 2017

      Bid Network Online (BNO.com) is the world’s first interactive, live streaming high-end auction platform that gives sellers and bidders the ability to negotiate sale prices, in real time, via live online auctions. Our Sellers and Bidders are able to view all the bidding action, and interact with our auctioneer in real time. Managed and directed listing brokers for automotive sales and auctions. Approved all listings for automotive department specializing in classic and collectable vehicles. Created campaign that increased private seller listings over 100 percent. Doubled monthly sales by collaborating with listing brokers and setting up weekly inventory feeds. Increased sales inquiries by increasing number of listings with companies like Hemming Motor news, Hemmings.com and Classic Cars.com. Responded to all sales inquiries using a Google canned response template which I collaborated in creating using MailChimp.

    • Automotive
    • 1 - 100 Employee
    • District Sales Manager
      • Oct 2013 - Mar 2017

      Silla is an international company that was founded in 1981 and a supplier of automotive replacement parts to the aftermarket, including radiators, condensers, fan assemblies, gas tanks, fuel pumps, oil pans and specialty products. The company has 180 employees located at its headquarters with a 75,000 square foot ISO 9001 certified distribution facility and at 36 branch locations servicing major markets throughout the United States. The company’s main factory is an 850,000 square foot ISO/TS 16949 certified facility located in China with 250 employees and a production capacity that allows Silla to stock over 300,000 radiators and condensers, covering 98% of the vehicles on-the-road in the U.S. As the Western Regional Director, responsible for 22 locations west for the Mississippi River.Managed 10 branch offices throughout California, Nevada and Arizona. Spearheaded the design and development of an Android application that led to an increase in client base. Hired and trained new local sales representatives for all 10 branches and increased new customer sales by over 30% from previous year. Led sales calls with team members to establish sales and customer retention goals. Established new training and sales programs to increase profits and sales in the Jobber market. Increased sales visits to Jobber market by more than 100% compared to previous year. Opened up wholesale distributor markets in California by cold calling and reestablishing relationships with larger distributors. Generated monthly and annual sales report. Created and directed sales team training and development programs.

    • Regional Director of the Western US
      • Jun 2009 - Nov 2013

      Managed 26 branch operations for the Western U.S. Extensively traveled to outside branch warehouse locations to hire, train and develop sales with branch sales managers and employees. Worked extensively with Vice President and CEO of the company to create a bonus incentive that led to increased sales and improved employee morale. Scouted potential markets through research of population density studies, business lists and competitor’s market share. Contacted industrial brokers, negotiated leases, compiled and deployed operations teams to establish new warehouses. Hired and trained branch sales managers at new locations.

    • National Wholesale Account Manager
      • Jan 2005 - Jul 2009

      Developed wholesale department to handle major national accounts. Negotiated contracts and resolved issues to customer satisfaction. Shared product knowledge with customers while making personal recommendations. Generated monthly and annual sales reports. Determined merchandise price schedules and discount rates. Managed a regional inside sales staff of 6 members.

    • Customer Service Representative
      • Mar 2000 - Jan 2005

      Led sales calls with team members to establish sales and customer retention goals. Maintained friendly and professional customer interactions. Wrote sales slips and developed customer service relationships.

    • United States
    • Retail
    • 700 & Above Employee
    • Store Manager
      • Jun 1996 - Apr 1999

      Operated retail chain store. Managed a team of 6 employees. Followed training and operational guidelines. Developed sales teams and operated store using metrics and P&L plans. Resolved customer complaints and all escalations. Operated retail chain store. Managed a team of 6 employees. Followed training and operational guidelines. Developed sales teams and operated store using metrics and P&L plans. Resolved customer complaints and all escalations.

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