Henry O'Sullivan
Customer Support representative and social media manager at Jack's Flight Club- Claim this Profile
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English Native or bilingual proficiency
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Spanish Elementary proficiency
Topline Score
Bio
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Credentials
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Duolingo French Fluency: Elementary (Estimated)
DuolingoJul, 2016- Sep, 2024 -
Duolingo French Fluency: Elementary (Estimated)
DuolingoJul, 2016- Sep, 2024 -
TEFL 150 HOUR i to i Certificate
TEFLApr, 2015- Sep, 2024
Experience
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Jack's Flight Club
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United States
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Travel Arrangements
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1 - 100 Employee
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Customer Support representative and social media manager
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Mar 2022 - Present
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Freelance
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Egypt
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Human Resources
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1 - 100 Employee
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English Language Teacher
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Sep 2015 - Present
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Customer Service Representative
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Oct 2019 - Mar 2020
I would receive tickets that customers had issues with on Applications that VDesk supported. I would assist 100-150 customers daily with various requests.
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TELUS International Ireland
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Ireland
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Outsourcing/Offshoring
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300 - 400 Employee
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Data Analyst
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Jan 2022 - Apr 2022
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Sigmar Recruitment
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Ireland
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Staffing and Recruiting
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100 - 200 Employee
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Technical Resourcer
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Mar 2021 - Jul 2021
Sigmar Recruitment, established 2002, is a leading Irish recruitment services company comprised of 14 specialist divisions covering the entire recruitment process and managed service spectrum. We employ over 120 industry specialists across our offices in Dublin, Cork, Galway and Tralee. Our specialist consultants recruit for temporary, permanent and contract positions across the following areas: Accountancy, Aviation, Banking & Financial Services, Construction & Property, Engineering, HR, IT, Insurance, Legal, Life Sciences, Marketing, Multilingual, Office Support, Sales and Supply Chain. Sigmar Recruitment have won over 40 awards for recruitment excellence and workplace culture. Show less
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ViClarity
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Sales Associate
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Feb 2021 - Mar 2021
At ViClarity, I spent my days searching the web for email addresses and phone numbers of compliance officers in insurance companies and Banks both in Ireland and the UK. I would then contact them directly to arrange presentations over zoom of the ViClarity product. At ViClarity, I spent my days searching the web for email addresses and phone numbers of compliance officers in insurance companies and Banks both in Ireland and the UK. I would then contact them directly to arrange presentations over zoom of the ViClarity product.
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Concentrix
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Customer Service Representative
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Nov 2020 - Feb 2021
On a daily basis I would assist both buyers and sellers on Ebay with any issues they had including late arrivals of products and money. I also assisted both customers and buyers with anything they needed in relation to Ebay. On a daily basis I would assist both buyers and sellers on Ebay with any issues they had including late arrivals of products and money. I also assisted both customers and buyers with anything they needed in relation to Ebay.
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Sigmar International
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India
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Appliances, Electrical, and Electronics Manufacturing
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IT Sourcer
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Mar 2020 - May 2020
Sigmar Recruitment, established 2002, is a leading Irish recruitment services company comprised of 14 specialist divisions covering the entire recruitment process and managed service spectrum. We employ over 120 industry specialists across our offices in Dublin, Cork, Galway and Tralee. Our specialist consultants recruit for temporary, permanent and contract positions across the following areas: Accountancy, Aviation, Banking & Financial Services, Construction & Property, Engineering, HR, IT, Insurance, Legal, Life Sciences, Marketing, Multilingual, Office Support, Sales and Supply Chain. Sigmar Recruitment have won over 40 awards for recruitment excellence and workplace culture. Show less
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Nuova Scoula
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Canada
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Education Management
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Langauge Teacher
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Sep 2017 - Sep 2019
At Nuova Scoula, I created lessons plans for conversation classes with students of all levels and ages. I then created exams every two months in relation to the lesson plans, and tracked students performances season by season. At Nuova Scoula, I created lessons plans for conversation classes with students of all levels and ages. I then created exams every two months in relation to the lesson plans, and tracked students performances season by season.
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Language Point
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United States
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Marketing Services
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English Language Teacher
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Oct 2018 - Jun 2019
I worked in two high schools in the city of Milan. I had to follow their books and create lesson plans based on their syllabus that involved them speaking English in the lessons. I worked in two high schools in the city of Milan. I had to follow their books and create lesson plans based on their syllabus that involved them speaking English in the lessons.
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White sands hotel
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United States
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Hospitality
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1 - 100 Employee
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Night Porter and Customer Support representative
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Apr 2017 - Oct 2017
My job included secretarial duties, I was at reception to answer phone calls and deal with any customer issues. Following this I would lock up the hotel, and begin to clean around the hotel where needed. I took out the rubbish and in the mornings I would turn on all kitchen equipment and allow in the workers and reopen the hotel and wait at reception to assist anybody. My job included secretarial duties, I was at reception to answer phone calls and deal with any customer issues. Following this I would lock up the hotel, and begin to clean around the hotel where needed. I took out the rubbish and in the mornings I would turn on all kitchen equipment and allow in the workers and reopen the hotel and wait at reception to assist anybody.
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Kristu Jayanti - Erasmus in School
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Education Management
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1 - 100 Employee
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International Relations Officer
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Jul 2016 - Apr 2017
I advertised jobs in Spanish Schools on platforms such as Facebook, and conducted interviews with candidates and helped them prepare for final interviews with schools. I advertised jobs in Spanish Schools on platforms such as Facebook, and conducted interviews with candidates and helped them prepare for final interviews with schools.
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Ntra colegio sra del Carmen
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1 - 100 Employee
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English Language Teacher
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Oct 2015 - Mar 2016
Conversation teacher to students in four schools in the South of Spain. I created lesson plans to suit each level and age group. Conversation teacher to students in four schools in the South of Spain. I created lesson plans to suit each level and age group.
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Intern
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Oct 2011 - Oct 2011
Secretary experience, Homework assistant, General duties within the Resource Center. Secretary experience, Homework assistant, General duties within the Resource Center.
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Education
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Institute of Technology, Tralee
Bachelor of Business Administration - BBA, Information Systems Management -
Institute of Technology, Tralee
Higher Certificate, Business Administration and Management, General -
Causeway Comprehensive School
Honours degree, Honours Leaving Certificate -
Ecollege
Introduction to programming with Python, Computer Programming