Operations Lead

• Dec 2021 - Present

The award-winning Chinese cuisine at La Chine draws inspiration from the culinary techniques of France. Located inside the Eiffel Tower at The Parisian Macao, the restaurant offers panoramic views of the Cotai Strip. • Black Pearl Restaurant 2022 - Two Diamonds • T. Dining Best Restaurant 2021 by Hong Kong Tatler - Macau's Best Restaurant • Trip.com Group Gourmet 2021 - Diamond • 2020 - 2021 China Feast Restaurant Award - Annual Influential Restaurant The award-winning Chinese cuisine at La Chine draws inspiration from the culinary techniques of France. Located inside the Eiffel Tower at The Parisian Macao, the restaurant offers panoramic views of the Cotai Strip. • Black Pearl Restaurant 2022 - Two Diamonds • T. Dining Best Restaurant 2021 by Hong Kong Tatler - Macau's Best Restaurant • Trip.com Group Gourmet 2021 - Diamond • 2020 - 2021 China Feast Restaurant Award - Annual Influential Restaurant

Assistant Restaurant Manager

• Dec 2020 - Nov 2021

Luxury brands of Marriott International located in Zhuhai, Guangdong. In charge the day to day operation of the signature buffet restaurant which draws inspiration from the first-class dining saloons on board cruise vessels typically set aside for the wealthy in the early 1900’s. - Seating in the serving period of breakfast,lunch, dinner operations, supervised on the products in quality and hygienic aspect of matters. - Working closely with executive chef to create on the seasonal promotions and themed gala dinner. - Loading C&E or MICE group connecting with Zhuhai Exhibition Centre nearby to drive the mass revenue. - To cater owner’s meeting or government activities and so for educational class with local schools. - Engaging E-commerce sales and cooperation to driven the business - Hiring and KPI controller for any labour arrangement. - Fully in response of P&L results on revenue generator and cost saver. Show less

In-Suite Dining/Sky Lounge VIP Gaming/Poolside Manager

• Jul 2017 - Jun 2020

-Fullysupervise,leadanddirectdaytodayoperationalmattersforthesectionofroomservice,poolsidebar,casinogaming VIP lounge.- Attach highly importance to profit&loss control in order to make the EBITDA in positive range.- Train and guide staff to achieve and maintain FORBES 5Star requirement in aspect of standard of operation, guestservice, concentrate on guest genuine interests and anticipatory services.- To provide unique Butler service in Macau property for the top patrons(Alpha members).- Monitor and control the departmental KPI by analysing the business trends vs productivity.- Work closely with Ecolab to ensure and outfit the high standard of hygiene equirement.- Market survey for the line level resorts to elevate and offer in the region through creation products.- In-charge quarterly Board of Director Meetings in related of welcome amenity, interval coffee break, and private breakfast/dinner in Salon or Villa. Show less

In-Suite Dining/Sky Lounge VIP Gaming/Poolside Assistant Manager

• Dec 2014 - Jul 2017

In-Suite Dining Team Leader

• Feb 2013 - Dec 2014

Team Leader

• Oct 2010 - Nov 2012

In room Dining - Daily operation on sending orders, amenities, mis-en-place etc. In room Dining - Daily operation on sending orders, amenities, mis-en-place etc.