Experience

LightBlue Online

• United Kingdom
• Insurance
• 1 - 100 Employee

• Financial Advisor

  • Aug. 2019 - –Heute

  Financial Advisor specialising in Income Protection Insurance. Financial Advisor specialising in Income Protection Insurance.



Essex Auto Group

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Commerical Vehicle Sales Executive

  • Feb. 2019 - Aug. 2019



Canon (UK)

• United Kingdom
• Book and Periodical Publishing

• Account Manager

  • Apr. 2017 - Feb. 2019

  B2B Public Sector Account Manager at Canon UK. This role entails mainly building rapport with Public Sector clients (i.e. educational establishments, charities, NHS & MoD etc.). As an Account Manager it is my responsibility to ensure my clients are made aware of any expiring contracts they have, as well as advising on and selling them the equipment they need moving forward. This includes working with clients and listening carefully to their requirements, tailoring a solution of office printers and/or software specifically for them. This is a pipeline sales role in which I have many active opportunities at any given time. Building a sufficient pipeline is crucial to ensure that personal and team targets are delivered upon. There is a small amount of inbound calls invloved in this role in which a more 'Customer Service' approach is often adopted. Callers range from receptionists to high-level Senior Management so it is important that standards of professionalism are kept high at all times.



Barratt Developments plc

• United Kingdom
• Construction
• 700 & Above Employee

• Customer Service Advisor

  • Sept. 2016 - Mai 2017

  Customer Service Advisor for Barratt Homes / David Wilson Homes outsourced to Ventrica in Southend-on-Sea. Roles included mainly answering inbound calls and a small amount of outbound dialling. This role was a hybrid of Customer Service and Demand Generation. The inbound calls could be anything from taking a complaint, providing advice & discussing company schemes to booking appointments in and setting call backs at one of the many BDW building developments across the UK. Customer Service Advisor for Barratt Homes / David Wilson Homes outsourced to Ventrica in Southend-on-Sea. Roles included mainly answering inbound calls and a small amount of outbound dialling. This role was a hybrid of Customer Service and Demand Generation. The inbound calls could be anything from taking a complaint, providing advice & discussing company schemes to booking appointments in and setting call backs at one of the many BDW building developments across the UK.