Senior Business Analyst

• Jan 2023 - Present

PeopleSoft HCM Business Analyst II

• May 2020 - Jan 2023

- Lead analyst for Recruiting and eForms modules - Work with customers and IT teams to develop system solutions to streamline business processes - Maintain application configurations; provide holistic testing and support - Incident management & request fulfillment - Provide expert analysis for the PeopleSoft Human Capital Management application, including Core HR, eForms, Recruiting, and Contract Pay - Create, configure, and maintain workflow (AWE) configurations based on client's needs - Contribute independent subject matter expertise - Execute assigned tasks including, incident management and resolution - Problem management & root cause analysis - Assist with compiling/review business cases - Planning and monitoring functional system maintenance - Eliciting and organizing business requirements - Translate and simplify business requirements for technical resources and leadership - Communicate with shareholders regarding outages, system updates and new functionality Show less

Business Analyst I

• Oct 2018 - Dec 2022

- Work closely with customers and IT teams to develop solutions to streamline business processes- Maintain application configurations- Provide holistic testing and support of HCM applications- Incident management and request fulfillment- Provide expert analysis for the PeopleSoft Human Capital Management application, including Core HR, Recruiting, eForms, and Contract Pay- Contribute independent subject matter expertise- Create, configure, and maintain workflow (AWE) configurations based on client's needs- Execution of assigned tasks- Problem management and root cause analysis- Assist with compiling/review business cases- Planning and monitoring, eliciting and organizing business requirements- Translating and simplifying business requirements for technical resources and leadership- Communicate effectively to shareholders regarding outages, system updates, and new functionality Show less

Training and Documentation Specialist

• Feb 2018 - Oct 2018

- Develop training programs for functional users regarding PeopleSoft HCM modules- Work with leadership and identified subject matter experts to assess training gaps and needs and build training programs to ensure maximum training results- Maintain expert knowledge of training programs and systems used; schedule and coordinate training classes and demonstrations to ensure knowledge is learned by identified timelines- Utilize current or cutting-edge training philosophies to ensure colleagues have a variety of vehicles which lead to increased knowledge retention- Develop or select teaching aids, such as training handbooks, demonstration models, multimedia visual aids, computer tutorials and reference work- Confer with management to gain knowledge of work situations requiring training and better understand changes in policies, procedures, regulations and technologies- Design, manage, implement, facilitate, and evaluate documentation standards across the team- Ensure all documentation is up to date via applicable SME and business partner collaboration- Maintain records of training activities.- Build and maintain effective relationships with all relevant business partners.- Assist Business Analysts with application configurations and testing, as needed Show less

Lead HR Specialist

• Jan 2015 - Feb 2018

- Serve as a team lead for the delivery of routine and specialized Human Resources responsibilities in employment processing- Advise and assist HR Specialists I/II on complex issues, or issues of high visibility in the organization- Serve as point of information for HR functional group members with analysis and interpretation of key human resources policies and procedures related to employment processing- Review and make recommendations for policy/procedure development and revision based on feedback received or issues identified- Present HR management with recommendations for needed policy and process changes, enhancements, and clarification- Serve as individual contributor for completion of specialized assignments and projects in support of HR functional area- Collaborate with other teams and management across Human Resources to ensure proposals and solutions are thoroughly communicated and coordinated- Review, validate and enter data into PeopleSoft and other HR systems - Serve as subject matter expert for data management and reporting issues- Keep management apprised of workload status and potential hindrances to turnaround time deliverables - Provide functional HR advice and counsel to management and non-management employees- Serve as internal resource across Human Resources regarding specialized issues arising within department- Oversee collection and analysis of relevant HR data- Provide ongoing feedback to management regarding system and data issues- Make recommendations for system or process revisions based on internal issues, workflow, and customer needs- Prepare internal employee communications and training programs specific to functional area. - Collect and analyze metrics related to the major business processes of an HR functional area for use in developing continuous improvement processes Show less

Human Resources Specialist II

• Jul 2013 - Jan 2015

- Schedule, coordinate, and conduct new employee orientation- Collect, analyze, and report HR data and make recommendations for action based on relevant data- Prepare internal employee communications- Collect and analyze metrics related to the major business processes- Review and final approve new employee assignments, modification documents and new positions in HRIS - Contact departments with issues regarding submitted HRIS documents- Answer departmental questions regarding leave, employee relations, benefits, employment and compensation- Coordinate, conduct and evaluate HRIS training classes- Assist department administrators with HRIS document processing- Administer Employee Satisfaction Survey and analyze results- Process sick leave pool transfers, cost transfer account forms and salary supplements- Supervise work-study students- Assist management with projects- Oversee work authorization expiration reports- Conduct I-9 audits in compliance with DOL regulations- Maintain a variety of HR compliance reports Show less

Change Management Analyst

• Jul 2012 - Jul 2013

- Work with Project Manager in planning, developing and executing change initiatives across the campus due to PeopleSoft implementation- Develop change management plan and strategies based on business demand, challenges and implications- Serve as primary information conduit to university offices and the project team- Schedule, coordinate and conduct Change Leader meetings- Implement change management strategy and method to deliver sustainable results- Work with project sponsors to manage resistance from organizational stakeholders- Perform change readiness assessment to determine feasibility of implementation and present the results to business units- Organize change management strategies including communications, trainings, stakeholder engagement, and impact analysis- Identify performance gaps and provide corrective actions- Provide information and assistance to business units in executing the change initiatives- Act as primary contact to address any issues and queries on change management activities Show less

Human Resources Specialist II

• Jul 2012 - Oct 2012

- Collect, analyze, and report HR data and make recommendations for action based on relevant data- Prepare internal employee communications- Collect and analyze metrics related to the major business processes- Review and final approve new employee assignments, modification documents and new positions in HRIS - Contact departments with issues regarding submitted HRIS documents- Answer departmental questions regarding leave, employee relations, benefits, employment and compensation- Coordinate, conduct and evaluate HRIS training classes- Assist department administrators with HRIS document processing- Administer Employee Satisfaction Survey and analyze results- Process sick leave pool transfers, cost transfer account forms and salary supplements- Supervise work-study students- Assist management with projects- Oversee work authorization expiration reports- Conduct I-9 audits in compliance with DOL regulations- Maintain a variety of HR compliance reports- Assist with new employee orientation. Show less

Staffing Clerk

• Jan 2009 - Jun 2009

- Coordinated staffing needs of RN’s, monitor techs, patient care assistants, and unit clerks for the entire hospital - Analyzed staffing needs and developed staffing strategies - Coordinated and updated team website - Maintained and created employee files - Scheduled staff meetings. - Coordinated staffing needs of RN’s, monitor techs, patient care assistants, and unit clerks for the entire hospital - Analyzed staffing needs and developed staffing strategies - Coordinated and updated team website - Maintained and created employee files - Scheduled staff meetings.