Henry O'Silva
Office Support Assistant at USU Biological Engineering Department- Claim this Profile
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English Full professional proficiency
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Spanish Professional working proficiency
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Italian Elementary proficiency
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Portuguese Native or bilingual proficiency
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French Elementary proficiency
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German Elementary proficiency
Topline Score
Bio
Gayle Randall
I worked with Henry as we transitioned and developed the Career Mentor role in Career and Internship Services at Ensign College. He was always willing to learn and had very specific ideas about how to improve the role and improve the processes the Career Mentors followed. Shortly after he began working as a Career Mentor, I gave him a big assignment as part of a team project and an hour later he had organized and streamlined the process for completing the project as a team effort. I was very impressed with the initiative he showed. Henry is detail-oriented and values order. He saw me working to organize office supplies and quickly asked if he could help. He has great ideas and works hard to see them to fruition. He took the initiative again to design a plan and even found some containers to buy to organize the materials. Henry is a delight to work with because he is happy and optimistic. He is not afraid to work hard on a project and takes great satisfaction in a job well done. I am grateful to have been able to work with him and learn from him. I can recommend Henry without reservation. He is a great employee and an even greater young man!
Michael Ray
I've had the pleasure of working with Henry Silva during the past year and have found him to be a bright, energetic, hard-working team member. In addition to his "day job" as a career mentor at Ensign College, he drove a big project: the re-design and reinvention of our office space for our employment center. This required a lot of extra work, communicating across multiple teams, creatively utilizing resources and building consensus around the plan. It also required some artistic skills to pull things together in a cohesive way. It was overwhelmingly successful and has been recognized by many other departments on campus as a transformational win for the team. His work was excellent! As a career mentor, Henry has demonstrated a talent for connecting with people in a way that encourages and empowers them. He is giving and willing to help others. He has good listening skills and is known on the team for thinking outside the box. That solution orientation and creativity helps our team innovate and become more efficient. I can recommend Henry without reservation and am grateful for all he has done to make our Career and Internship Services group at Ensign College successful! Thanks Henry!
Gayle Randall
I worked with Henry as we transitioned and developed the Career Mentor role in Career and Internship Services at Ensign College. He was always willing to learn and had very specific ideas about how to improve the role and improve the processes the Career Mentors followed. Shortly after he began working as a Career Mentor, I gave him a big assignment as part of a team project and an hour later he had organized and streamlined the process for completing the project as a team effort. I was very impressed with the initiative he showed. Henry is detail-oriented and values order. He saw me working to organize office supplies and quickly asked if he could help. He has great ideas and works hard to see them to fruition. He took the initiative again to design a plan and even found some containers to buy to organize the materials. Henry is a delight to work with because he is happy and optimistic. He is not afraid to work hard on a project and takes great satisfaction in a job well done. I am grateful to have been able to work with him and learn from him. I can recommend Henry without reservation. He is a great employee and an even greater young man!
Michael Ray
I've had the pleasure of working with Henry Silva during the past year and have found him to be a bright, energetic, hard-working team member. In addition to his "day job" as a career mentor at Ensign College, he drove a big project: the re-design and reinvention of our office space for our employment center. This required a lot of extra work, communicating across multiple teams, creatively utilizing resources and building consensus around the plan. It also required some artistic skills to pull things together in a cohesive way. It was overwhelmingly successful and has been recognized by many other departments on campus as a transformational win for the team. His work was excellent! As a career mentor, Henry has demonstrated a talent for connecting with people in a way that encourages and empowers them. He is giving and willing to help others. He has good listening skills and is known on the team for thinking outside the box. That solution orientation and creativity helps our team innovate and become more efficient. I can recommend Henry without reservation and am grateful for all he has done to make our Career and Internship Services group at Ensign College successful! Thanks Henry!
Gayle Randall
I worked with Henry as we transitioned and developed the Career Mentor role in Career and Internship Services at Ensign College. He was always willing to learn and had very specific ideas about how to improve the role and improve the processes the Career Mentors followed. Shortly after he began working as a Career Mentor, I gave him a big assignment as part of a team project and an hour later he had organized and streamlined the process for completing the project as a team effort. I was very impressed with the initiative he showed. Henry is detail-oriented and values order. He saw me working to organize office supplies and quickly asked if he could help. He has great ideas and works hard to see them to fruition. He took the initiative again to design a plan and even found some containers to buy to organize the materials. Henry is a delight to work with because he is happy and optimistic. He is not afraid to work hard on a project and takes great satisfaction in a job well done. I am grateful to have been able to work with him and learn from him. I can recommend Henry without reservation. He is a great employee and an even greater young man!
Michael Ray
I've had the pleasure of working with Henry Silva during the past year and have found him to be a bright, energetic, hard-working team member. In addition to his "day job" as a career mentor at Ensign College, he drove a big project: the re-design and reinvention of our office space for our employment center. This required a lot of extra work, communicating across multiple teams, creatively utilizing resources and building consensus around the plan. It also required some artistic skills to pull things together in a cohesive way. It was overwhelmingly successful and has been recognized by many other departments on campus as a transformational win for the team. His work was excellent! As a career mentor, Henry has demonstrated a talent for connecting with people in a way that encourages and empowers them. He is giving and willing to help others. He has good listening skills and is known on the team for thinking outside the box. That solution orientation and creativity helps our team innovate and become more efficient. I can recommend Henry without reservation and am grateful for all he has done to make our Career and Internship Services group at Ensign College successful! Thanks Henry!
Gayle Randall
I worked with Henry as we transitioned and developed the Career Mentor role in Career and Internship Services at Ensign College. He was always willing to learn and had very specific ideas about how to improve the role and improve the processes the Career Mentors followed. Shortly after he began working as a Career Mentor, I gave him a big assignment as part of a team project and an hour later he had organized and streamlined the process for completing the project as a team effort. I was very impressed with the initiative he showed. Henry is detail-oriented and values order. He saw me working to organize office supplies and quickly asked if he could help. He has great ideas and works hard to see them to fruition. He took the initiative again to design a plan and even found some containers to buy to organize the materials. Henry is a delight to work with because he is happy and optimistic. He is not afraid to work hard on a project and takes great satisfaction in a job well done. I am grateful to have been able to work with him and learn from him. I can recommend Henry without reservation. He is a great employee and an even greater young man!
Michael Ray
I've had the pleasure of working with Henry Silva during the past year and have found him to be a bright, energetic, hard-working team member. In addition to his "day job" as a career mentor at Ensign College, he drove a big project: the re-design and reinvention of our office space for our employment center. This required a lot of extra work, communicating across multiple teams, creatively utilizing resources and building consensus around the plan. It also required some artistic skills to pull things together in a cohesive way. It was overwhelmingly successful and has been recognized by many other departments on campus as a transformational win for the team. His work was excellent! As a career mentor, Henry has demonstrated a talent for connecting with people in a way that encourages and empowers them. He is giving and willing to help others. He has good listening skills and is known on the team for thinking outside the box. That solution orientation and creativity helps our team innovate and become more efficient. I can recommend Henry without reservation and am grateful for all he has done to make our Career and Internship Services group at Ensign College successful! Thanks Henry!
Experience
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USU Biological Engineering Department
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United States
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Higher Education
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1 - 100 Employee
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Office Support Assistant
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Sep 2023 - Present
Give speeches in different educational intuitions, create and update directories and other documents, design event flyers assist in departmental outreach, recruiting, and other events creating social media posts for the department Give speeches in different educational intuitions, create and update directories and other documents, design event flyers assist in departmental outreach, recruiting, and other events creating social media posts for the department
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Utah State University
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Higher Education
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700 & Above Employee
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Career Peer
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Jul 2023 - Present
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TMG - Talent Management Group, Inc.
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United States
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Advertising Services
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1 - 100 Employee
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Actor Model
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May 2023 - Present
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Ensign College
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United States
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Higher Education
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400 - 500 Employee
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Career and internship mentor
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Jun 2022 - Present
• Build resumes for students at Ensign College during the week and during business time• Teach students daily how to apply for internships and to use the Vmock platform to improve their resumes • Workflowy• app.diagrams.net• Media content creation • Media content creator for internal training for mentors • Managed and reorganized the Carriage house area• Tutorial video manager• CRM • Give feedback for resumes, check the sessions, and add comments to give a better direction for students to build a professional profile• Update LinkedIn picture profile, skills, experiences, and more• Front desk services• resume builder• Vmock • LinkedIn • Teams • Microsoft Office• Email management • Loom Show less
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Academic departament Assistant
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Feb 2022 - May 2022
• Conceptualized multiple receptions and editing skills-building through academic assistant's manual revising and updating 100+ pages, including tutorials on each subject. Each file was reviewed monthly for new employees to increase their development as academic assistants• Implemented documents such as manual instructions writing and reviewing tutorials for 70+ new faculties for each semester• Coordinated classrooms inspection plan, adding reports of damaged items on 56 rooms through a spreadsheet file on Microsoft Office excel, reducing the risk of lack of recourses for students during class• Executed a new setup for supplies for the academic workroom, improving organization for material requests from students or faculties.• Edited multiple documents such as 447+ class schedules, inventories once a week, 500+ syllabus, and office correspondences• Maintained and perform tasks involving confidential Information from more than 700+ employees• Liaised with head academic departments, defining time schedules, students report appointments and strategies for office organization• Revitalized academic department operations, stabilizing a new channel of communication through the Microsoft Teams tool to share Information• Oversaw storage services, including financial Strategy, budget Management, analyzing prices for new supplies according to the school's needs increasing savings for new purchases Show less
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Stars Talent Studio
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United States
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Entertainment Providers
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1 - 100 Employee
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Administrative Representative
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Jan 2021 - Apr 2022
• Administrated 10 castings daily for over 2500 talents through Mailchimp, E-mail, Skipio, Podio, and social media • Created content for Instagram and YouTube agency • Contacted clients to collect payments and build budgets through vouchers and invoices every day • Administrated 10 castings daily for over 2500 talents through Mailchimp, E-mail, Skipio, Podio, and social media • Created content for Instagram and YouTube agency • Contacted clients to collect payments and build budgets through vouchers and invoices every day
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UTAH PARTNERS FOR HEALTH
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United States
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Medical Practices
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1 - 100 Employee
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Front Desk Attendant
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Oct 2021 - Jan 2022
• Built and maintained schedule for 6 providers through phone calls, and ECW (Electronic Clinical Works) • Translated and interpreted documents for 900+ Portuguese and Spanish patients weekly • Collected 50+ insurances eligibility, and billings • Built and maintained schedule for 6 providers through phone calls, and ECW (Electronic Clinical Works) • Translated and interpreted documents for 900+ Portuguese and Spanish patients weekly • Collected 50+ insurances eligibility, and billings
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MSC Cruises
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Switzerland
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Travel Arrangements
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700 & Above Employee
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Crew Member
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2017 - Nov 2019
Worked with guest services through the housekeeping department on the ship • Communicated and instructed passengers on the ship, clearing, organizing, and bring the needful material to their cabin • Report any irregularity and requested maintenance to cabins. • Contracted for a period of 7 months traveling around the European continent with 2 months of holidays. • Conducted drills twice in a week Worked with guest services through the housekeeping department on the ship • Communicated and instructed passengers on the ship, clearing, organizing, and bring the needful material to their cabin • Report any irregularity and requested maintenance to cabins. • Contracted for a period of 7 months traveling around the European continent with 2 months of holidays. • Conducted drills twice in a week
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Mobills
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Brazil
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IT Services and IT Consulting
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100 - 200 Employee
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Customer Success
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Oct 2016 - Dec 2017
• Translated articles • Targeted to the financial application of the company. • Lead costumes based on the finances and management of your budget by the financial application available through the Google play store and Apple store. • Interacted with customers and employees through Zendesk, Slack, Asana, and Trello YouTube channel tools, and edited basic content at the service center. • Translated articles • Targeted to the financial application of the company. • Lead costumes based on the finances and management of your budget by the financial application available through the Google play store and Apple store. • Interacted with customers and employees through Zendesk, Slack, Asana, and Trello YouTube channel tools, and edited basic content at the service center.
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GVT
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Brazil
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Telecommunications
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700 & Above Employee
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Financial Analyst
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Apr 2014 - Jul 2015
• Financially analyzed through the company’s system ● Dispute, apply discounts, and parcel customers' invoice ● Update client's data to the database ● Solved bills errors through the company system ● Contact clients to collect payments • Financially analyzed through the company’s system ● Dispute, apply discounts, and parcel customers' invoice ● Update client's data to the database ● Solved bills errors through the company system ● Contact clients to collect payments
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Prefeitura Municipal de Fortaleza
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Government Administration
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700 & Above Employee
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Receptionist
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Apr 2013 - Apr 2014
• Registered people in the system of the company to make them get a bus card to have integration around the stopped bus of the city. • Registered people in the system of the company to make them get a bus card to have integration around the stopped bus of the city.
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Education
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2022 - 2023
Ensign College
Associate's degree, Digital Communication and Media/Multimedia -
2018 - 2019
BYU-Pathway Worldwide
bacharel, Business/Commerce, General -
Senac
Microsoft window -
Senap
Linux, Linux -
Mobills
Asana -
2022 - 2033
Ensign College
Associate's degree, Digital Communication and Media/Multimedia -
2023 - 2027
Utah State University
Music Therapy, Music Therapy/Therapist
Community
