Henry Doan, MBA
Revenue Cycle Manager at Arizona Pain Treatment Centers- Claim this Profile
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English Native or bilingual proficiency
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Vietnamese Limited working proficiency
Topline Score
Bio
Experience
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Arizona Pain Treatment Centers
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United States
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Medical Practices
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1 - 100 Employee
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Revenue Cycle Manager
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Aug 2022 - Present
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HomeSmart
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United States
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Real Estate
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700 & Above Employee
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Realtor
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Oct 2018 - Present
• Network and prospect to find potential clients • Travel to properties with clients to show off the features of each home and help them compare different properties based on their needs • Assist clients in developing “wish lists” of features they want in their homes • Guide clients through the process of staging and preparing their homes for sale • Negotiate contracts so the terms are as favorable as possible for the client (and while consulting with real estate lawyers when necessary) • Advise clients on the potential profit margins of investment properties based on comps • Put together comps for buyers and sellers to consider • Host open houses for clients Show less
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DT Medical Consulting
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Goodyear, Arizona, United States
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Office Manager
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Sep 2021 - Aug 2022
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OpenWorks | Facility Management
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United States
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Facilities Services
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100 - 200 Employee
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Accounts Receivable Specialist
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Jul 2018 - Jan 2021
• Responsible for outstanding receivables and collections for key strategic accounts with over $300,000.00 a month in recurring billing, have reduced the outstanding receivables for said accounts by over 80%. • Identify targeted accounts for improvement in delinquency. Assist these customers in developing work out strategies. • Handle sensitive financial materials and in charge of cash applications of up to $2,000,000 on a daily basis. Improved cash application process by utilizing excel vlookups and sumifs to expedite the process for strategic accounts where cash application took several hours. • In charge of running billing for all customers in excess of $6,000,000.00 monthly. Show less
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Billing Manager
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Jun 2016 - Jul 2018
• Promoted to Billing Manager and led a team of 10 billing associates within the internal billing department.• Responsible for developing and transitioning from outsourced billing to an in-house billing department which increased total revenue by 30% and an average of $100,000 more a month. • Analyzed and created performance scorecards and metrics aligned with internal billing department guidelines.• Interviewed, hired, and trained all billing staff.• Conceptualized, outlined, and implemented new practice policies and procedures in order to achieve maximum efficiency and profits.• Audited and submitted claims, posted payments, managed insurance portal accounts for entire organization, and oversaw accounts receivables.• Developed training guides, instructions, billing policies, and procedures, which reduced accounts receivables by over $1,000,000.• Created barcode identification cards from scratch, that were compatible with existing Paychex systems, which allowed for automated time and attendance tracking.• Marketed and advertised outreach services to the surrounding communities of the six valley locations. Show less
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Administrative Assistant
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May 2015 - May 2016
• Directly mentored by practice administrator in medical business culture• Managed various legal contracts and state required forms• Researched medical billing, and compiled data on existing billing company
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Multi-Specialty Physicians
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United States
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Hospitals and Health Care
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1 - 100 Employee
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PFT technician
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Dec 2012 - May 2015
• Promoted to Pulmonary Function Test Technician.• Administered pulmonary function tests and provided medical care as prescribed by a licensed physician.• In charge of ordering all supplies for all three practice locations• Continued to oversee file clerk team
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File clerk team leader
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Sep 2008 - Dec 2012
• Led a team in managing and efficiently filing electronic medical records fromthree different practice locations• Created new medical records and retrieved existing medical records bygathering appropriate record folders and contents; verified existing records;inputted and recorded locations to computer; delivered records• Assisted with billing, scheduling, front desk, insurance verification, and manyother office duties
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Education
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Grand Canyon University
Master of Business Administration - MBA, Business Administration and Management, General -
Arizona State University - W. P. Carey School of Business
Bachelor’s Degree, Business management -
Estrella Mountain Community College
Associate’s Degree, General business