Henrique Duran M. de Jesus

Projects Facilitator at NGR Global
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Contact Information
us****@****om
(386) 825-5501
Location
Araraquara, São Paulo, Brazil, BR
Languages
  • Português Native or bilingual proficiency
  • Inglês Professional working proficiency
  • Espanhol Limited working proficiency
Skills

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Élide Marques Batista

Henrique é um profissional correto, competente, responsável, prestativo e consegue solucionar problemas de forma rapida e ágil.

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Credentials

  • Scrum Foundation Professional Certificate SFPC
    CertiProf
    Aug, 2021
    - Nov, 2024

Experience

  • NGR Global
    • Brazil
    • Information Technology & Services
    • 1 - 100 Employee
    • Projects Facilitator
      • Jan 2017 - Present

      Organization and management of testing tasks of OneSource Global Trade Thomson Reuters software;Monitoring and facilitating "in house" projects;Project facilitation for the support, BI and DevOps teams of Moove Lubrificantes;Monitoring the execution of activity processes in accordance with the chosen methodology.

    • IT Infrastructure Specialist
      • Mar 2014 - Jan 2017

      IT Infrastructure ManagementHelp Desk and User Support ManagementNetwork ManagementAdministration of servers and backup routinesManagement of IT and telephony contracts

  • AllDone
    • Araraquara, São Paulo, Brasil
    • Agile Master
      • Jul 2020 - Jul 2021

      Support for PO in story writing; Validation with the team of the acceptance criteria, DOR, DOD; Facilitation of Scrum and Kanban ceremonies; Removal of impediments and constant analysis of the team's skill map according to each activity performed. Team building based on the Tuckman model; Presentation of team performance indicators metrics. Support for PO in story writing; Validation with the team of the acceptance criteria, DOR, DOD; Facilitation of Scrum and Kanban ceremonies; Removal of impediments and constant analysis of the team's skill map according to each activity performed. Team building based on the Tuckman model; Presentation of team performance indicators metrics.

  • Rhealeza Informática
    • Brazil
    • Information Technology & Services
    • 100 - 200 Employee
    • Support Technician
      • Jan 2013 - Mar 2014

      Field support for ProdeSP customers Field support for ProdeSP customers

  • Microcamp
    • Araraquara
    • IT Teacher
      • Mar 2012 - Dec 2013

  • GDS Global Delivery Solutions
    • Software Development
    • 1 - 100 Employee
    • Infrastructure
      • Mar 2009 - Apr 2012

  • SHX
    • Brazil
    • Information Technology & Services
    • 1 - 100 Employee
    • Infrastructure
      • Feb 2008 - Feb 2009

  • Lar Escola Redenção
    • Computer Teacher
      • Jan 2007 - Jan 2008

      Aulas de informática no projeto social Jovem Aprendiz, que visava capacitar jovens carentes para carreira profissional. Aulas de informática no projeto social Jovem Aprendiz, que visava capacitar jovens carentes para carreira profissional.

Education

  • FIAC - Logatti
    Bacharelado em Sistemas de Informação
    2008 - 2011
  • Uniara
    Engenharia de Computação
    2007 - 2007

Community

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