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• May 2021 - Present

Head of Sales at Kimberly-Clark

• Feb 2020 - Jan 2021

Responsibilities• Achieve growth and hit sales targets by successfully managing the sales team• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence• objectives setting, coaching and performance monitoring of sales representatives• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs• Present sales reports and realistic forecasts to the management team• Manage a sales force consisting of 13 people

Head of Commercial Department

• Aug 2016 - Feb 2020

Responsibilities• Develop and implement commercial strategies according to company goals and objectives aiming to accelerate growth• Conduct market research and analysis to create detailed business plans on commercial opportunities • Understand the requirements of existing customers to ensure their needs • Monitor all stages of preparation of new products ( market research, design, production, pricing … ) • Act to acquire new customers and manage client relationships (new and existing)• Collaborate with and coordinate diverse teams (marketing, sales, design team …)• Preparing reports for senior management• Assist in setting financial targets and budget development and monitoring• Manage a sales force consisting of 8 people ( Key Account sales agent, HoReCa sales agent, Retail sales agents )• Control over the work of distributors

JTI Armenia

• Jan 2015 - Aug 2016

• Search and customer acquisition• Work with client base and its maintenance in an actual condition• Negotiation with clients• Drawing up offers and conclusion of contracts• Search of contractors and interaction with them• Conducting document flow in full• merchandising

Head of Sales Department

• May 2014 - Jan 2015

• Lead and motivate staff.• Design and implement strategic plans to reach sales targets.• Cultivate lasting relationships with customers to grow customer loyalty.• Develop and promote weekly, monthly and quarterly sales objectives.• Draft detailed and accurate sales reports.• Work with customers to better understand their business needs and goals.• Estimate sales volume and profit for current and new products.• Establish a sales training program to train new employees.

Field Promoter

• Feb 2010 - Jun 2014

1. Search and customer acquisition2. Work with client base and its maintenance in an actual condition3. Negotiation with clients4. Drawing up offers and conclusion of contracts5. Search of contractors and interaction with them6. Conducting document flow in full7. merchandising

Merchandiser

• Jul 2007 - Jan 2010