Experience

Landbrugsstyrelsen

• Denmark
• Government Administration
• 700 & Above Employee

• SAFe Product Owner, Areal-ART

  • Oct 2020 - Present

  Copenhagen Metropolitan Area My significant area of responsibility is to provide business value as SAFe Product Owner in the Agile Release Train with the responsibility of solutions related to monitoring (satellite based control) and control of agricultural EU and National subsidies for Danish farmers. I am responsible for Epic and Feature specification and implementation of the monitoring and control flows with focus on digitalization and automation including communication to the customer. We work in close… Show more My significant area of responsibility is to provide business value as SAFe Product Owner in the Agile Release Train with the responsibility of solutions related to monitoring (satellite based control) and control of agricultural EU and National subsidies for Danish farmers. I am responsible for Epic and Feature specification and implementation of the monitoring and control flows with focus on digitalization and automation including communication to the customer. We work in close cooperation with the other agile teams within the Agile Release Train in a SAFe (environment). Show less



Currently looking for my next opportunity

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Project Manager / Product Manager / Product Owner

  • Mar 2020 - Oct 2020

  Copenhagen, Capital Region, Denmark I am looking for my next opportunity where I can act as a servant leader be innovative and create momentum while challenging the status quo. Where I have the opportunity to use my skill set to see through complex issues and work structured and where I have the opportunity to integrate business and IT into digital solutions developed by agile teams. Agile methods and tools like standup, sprint planning, review, retrospective, product backlog refinement, Kanban and burndown chart and SAFe… Show more I am looking for my next opportunity where I can act as a servant leader be innovative and create momentum while challenging the status quo. Where I have the opportunity to use my skill set to see through complex issues and work structured and where I have the opportunity to integrate business and IT into digital solutions developed by agile teams. Agile methods and tools like standup, sprint planning, review, retrospective, product backlog refinement, Kanban and burndown chart and SAFe are all rituals, artifacts and methods I preferre to work with and been a part of. Show less



If Insurance

• Sweden
• Insurance
• 700 & Above Employee

• Agile Project Manager, Nordic Claims Process and Development

  • Jan 2018 - Mar 2020

  My significant area of responsibility is Agile Project Manager in cross Nordic strategic project involving a new frontend solution and a new base system. In the core project team we are defining and planning Milestones, epics and features with support from IT architects, UX designers and service designers for the implementation of the "Frontline Portal" in Denmark, Norway and Sweden. I am responsible for strategy, vision and implementation of the ”Claims section” and ”task flow section” of… Show more My significant area of responsibility is Agile Project Manager in cross Nordic strategic project involving a new frontend solution and a new base system. In the core project team we are defining and planning Milestones, epics and features with support from IT architects, UX designers and service designers for the implementation of the "Frontline Portal" in Denmark, Norway and Sweden. I am responsible for strategy, vision and implementation of the ”Claims section” and ”task flow section” of the Portal. We work in close cooperation with many agile teams "simultaneously" in a "Spotify" inspired agile environment.

• Domain Portfolio Manager, Nordic Claims Business Development

  • Jan 2014 - Jan 2018

  Copenhagen Area, Denmark Significant area of responsibility: As Business solution Responsible I establishing one common Nordic maintenance object, with common budget, vision, mission and strategy including prioritization of tasks on the basis of 4 national maintenance objects. I lead the transition from maintenance object to business domain in cooperation with product owners, team leads and it management. As domain portfolio manager, I am responsible for governance steering and coordination of “Claims Solutions… Show more Significant area of responsibility: As Business solution Responsible I establishing one common Nordic maintenance object, with common budget, vision, mission and strategy including prioritization of tasks on the basis of 4 national maintenance objects. I lead the transition from maintenance object to business domain in cooperation with product owners, team leads and it management. As domain portfolio manager, I am responsible for governance steering and coordination of “Claims Solutions Business Domain” and represent with my IT colleague Claims in the Big room plannings, (SAFe/PI type of planning).

• Business Development Specialist, Nordic Quality & Analyses Unit

  • Jan 2007 - Dec 2014

  My significant area of responsibility is developing, implementing, execute and continuously adjust customer satisfaction surveys, employee satisfaction surveys and quality controls in the claims handling regarding the 1100 employees in the claims organization, the 1.5 mio. Claim p.a. and claims costs of approx. 14.7 BSEK p.a. The team consisted of one specialist from each country, Norway, Sweden, Finland and Denmark and a manager. Quality & Analyzes referred to Nordic Private Claims… Show more My significant area of responsibility is developing, implementing, execute and continuously adjust customer satisfaction surveys, employee satisfaction surveys and quality controls in the claims handling regarding the 1100 employees in the claims organization, the 1.5 mio. Claim p.a. and claims costs of approx. 14.7 BSEK p.a. The team consisted of one specialist from each country, Norway, Sweden, Finland and Denmark and a manager. Quality & Analyzes referred to Nordic Private Claims management in If Insurance. Our work consists largely of Nordic cooperation at management and specialist level with the objective to optimizing quality and customer satisfaction, including reporting of survey results and analyzes to the Nordic and national Claims management groups.

• Business Development Specialist, Private Claims Denmark

  • Jan 2007 - Dec 2013

  My significant area of responsibility: Responsibility for, analysis, planning, requirements specifications and implementation of IT projects related to the Claims organization in Private and partly supporting Commercial Claims in Denmark and as such I am a member of the Claims management team in Denmark. I participate in Nordic strategy projects regarding Automatic Claims and a RFP process targeting a new nordic contact center solution.

• Senior Claims Specialist, Property Claims Denmark

  • Jan 2001 - Dec 2006

  My significant area of responsibility is to provide the customer with the best customer service in the market in connection with the Claims handling of Property, Liability and Travel claims in the Claims Center for private customers. I have the role as specialist for the content claims type and support my colleagues in the Claims center. I am a super user on If's internal IT systems, where I educate and assist my colleagues in the use of Ifs IT systems.

• Customer Service Specialist; Private Customer Center Denmark

  • Aug 1999 - Jan 2001

  My significant area of responsibility is to provide the private customer with the best customer service in the marked when they contact the customer center regaring sales- and service of insurances and deliver competend claims handling and communikation regarding resolving simple claim types.



LIAB

• Investment Associate

  • 1998 - 1999



Kontorland A/S

• Denmark
• Wholesale
• 1 - 100 Employee

• Expedition & Storage Manager. Member of the Management Team

  • 1994 - 1998



Copenhagen Ski Rejser

• Accounting Manager

  • Jan 1994 - Apr 1994

  Hellerup



Nordsjællands Landboforening

• Accounting & Audit Specialist

  • 1994 - 1994

  Regnskab og revision for landboforeningens medlemmer

• Accounting & Audit Specialist

  • 1993 - 1994



Engberg A/S

• Administrative Assistant

  • 1992 - 1993



Sjællandske Livregiment

• Enlistment/Værnepligt

  • Sep 1988 - Aug 1989



Stat Aut. E. Bagger-Petersen A/S

• Trainee Accounting and auditing

  • 1986 - 1988