Henrietta Hortobágyi

Customer Service Manager at PetChefHU
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Contact Information
us****@****om
(386) 825-5501
Location
Leányfalu, Pest, Hungary, HU

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Experience

    • Hungary
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Customer Service Manager
      • Nov 2021 - Present

      Carrying out senior customer service tasks Teaching and mentoring new colleagues Counselling customers about dog feeding and about any other healthcare issues Canine Nutrition Level 3 Diploma Managing invoices in SAP system Using Microsoft Excel on a daily basis Handling phone calls, answering e-mails, recording orders Keeping touch with clients, with our company’s partners and with other areas of our organizations such as our depot or our couriers Office manager tasks, acquisition and managing ad-hoc things that may come up Manager assistant Planning the daily routes of our couriers and their monthly work distributions Putting together packing lists based on customer orders Creating various statistics and weekly reports Show less

  • Rex Rendelő
    • Budapest, Hungary
    • Veterinary Nurse
      • Mar 2021 - Nov 2021

      Guiding pet owners Booking appointments Administrative tasks Helping the works of veterinary doctors by doing blood tests, holding the pets, and carrying out X-ray examinations Assisting during operations and doing infusions Guiding pet owners Booking appointments Administrative tasks Helping the works of veterinary doctors by doing blood tests, holding the pets, and carrying out X-ray examinations Assisting during operations and doing infusions

    • Veterinary Nurse
      • May 2020 - Mar 2021

      Guiding pet owners Booking appointments Administrative tasks Helping the works of veterinary doctors by doing blood tests, holding the pets, and carrying out X-ray examinations Assisting during operations and doing infusions Guiding pet owners Booking appointments Administrative tasks Helping the works of veterinary doctors by doing blood tests, holding the pets, and carrying out X-ray examinations Assisting during operations and doing infusions

    • Zookeeper
      • Jan 2020 - May 2020

Education

  • Animaljobsdirect
    Diploma of Education, Canine Nutrition
    2022 - 2023
  • Magyar Agrár- és Élettudományi Egyetem (MATE)
    Nature Conservation Engineer, Agricultural Engineering
    2016 - 2019

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