Henri Matikka
Service Manager at Evac Group- Claim this Profile
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Bio
Credentials
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ITIL Foundation
-Apr, 2007- Nov, 2024 -
Rannikkolaivurin tutkinto
Suomen Navigaatioliitto
Experience
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Evac Group
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Finland
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Utility System Construction
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200 - 300 Employee
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Service Manager
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Apr 2022 - Present
Manage Evac business applications services. Prioritize and coordinate development work in the area. Manage external solution vendor work in the area. Serve as point of contact between internal users and external resources and vendors. Manage and/or participate in development projects in the area. Maintain and develop business applications roadmap and budgets. Continuously improve and develop business application suite architecture. Manage Evac business applications services. Prioritize and coordinate development work in the area. Manage external solution vendor work in the area. Serve as point of contact between internal users and external resources and vendors. Manage and/or participate in development projects in the area. Maintain and develop business applications roadmap and budgets. Continuously improve and develop business application suite architecture.
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Palette Software Finland
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Finland
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Software Development
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1 - 100 Employee
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Senior Solutions Consultant
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Dec 2019 - Apr 2022
Solution oriented P2P Senior Consultant and a Project manager. Technical stuff included. New customer projects: - Three large, 150-250K Invoices - 10 smaller, 10K - 100K And develop AP automation with old customer as a trusted advisor. Solution oriented P2P Senior Consultant and a Project manager. Technical stuff included. New customer projects: - Three large, 150-250K Invoices - 10 smaller, 10K - 100K And develop AP automation with old customer as a trusted advisor.
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SoftCo
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Ireland
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Software Development
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1 - 100 Employee
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Senior Business Consultant
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Dec 2017 - Nov 2019
Working mainly on Finland's biggest procure-to-pay project (handi.fi). Responsibilities includes: - Supplier Portal and management - Managing roll-out projects - Guide on P2P best practices - Archive solutions for the biggest organizations in Finland - project and solution documentation - integrations with various other systems - customer facing activities such as pre-sales, solution design, project delivery, support and training - facilitation of workshops and planning of further project activities with the customer - frequent interaction with R&D to feedback solution improvements and define future best practices Show less
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X3msoft
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IT Services and IT Consulting
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Senior Consultant
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Aug 2016 - Nov 2017
X3msoft Inc. is the biggest Hansaworld partner in Finland. Responsibilities: - Main contact for the biggest customers - Implement new customers into ERP software - Consult old customers to utilize ERP software more efficiently - Internal support and training - Product Management tasks (see below) X3msoft Inc. is the biggest Hansaworld partner in Finland. Responsibilities: - Main contact for the biggest customers - Implement new customers into ERP software - Consult old customers to utilize ERP software more efficiently - Internal support and training - Product Management tasks (see below)
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HansaWorld
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United Kingdom
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Software Development
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1 - 100 Employee
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International Consultant, Product Manager
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2009 - 2016
As a Product Manager, main responsibilities included: - Ensure the software complies with local legislation and business practices - Write specifications for necessary modifications and new development - Conduct quality assurance - Electronic Invoicing services management - Provide support, training and consulting services to local customers and partners - Be the main point of contact for all product-related issues - Maintain a high level of product knowledge in Finland - Manage strategic and test/ development customers International Consultant: - Consulting ERP software in different countries, including: Finland, UK, Sweden, Norway, Nigeria.. - Key Account Management - Pre-sales consulting Show less
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Logia Software Oy
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Tampere
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Project Manager
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Feb 2007 - Dec 2008
- ITIL process model implementation (Service Desk) - Implementing the ERP (change specifications, setting the parameters) - System start support and end user training - Writing Tenders and Contracts - Resourcing and managing the development of the software - ITIL process model implementation (Service Desk) - Implementing the ERP (change specifications, setting the parameters) - System start support and end user training - Writing Tenders and Contracts - Resourcing and managing the development of the software
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PSHP
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Hospitals and Health Care
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200 - 300 Employee
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Project manager
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2005 - 2007
- Developing strategy process and performance measurement system, Balanced Scorecard - Modelling the business processes, knowledge transfer to Software Company and supervise functionalities of the software. Training the users and translations into Finnish, - Organizing the calling of the bids, evaluating the offers and working with contracts - Implementing the Process Organisation. - Developing strategy process and performance measurement system, Balanced Scorecard - Modelling the business processes, knowledge transfer to Software Company and supervise functionalities of the software. Training the users and translations into Finnish, - Organizing the calling of the bids, evaluating the offers and working with contracts - Implementing the Process Organisation.
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Education
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2000 - 2006
Tampere University of Technology
Master's Degree
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