Henna Luokkanen
Ambassador at AMS Promotions- Claim this Profile
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English Professional working proficiency
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Finnish Native or bilingual proficiency
Topline Score
Bio
Credentials
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RSA
Responsible Service of AlcoholJan, 2021- Nov, 2024 -
Provide First Aid
Australia Wide First AidJan, 2020- Nov, 2024 -
occupational safety card
TyöturvallisuuskeskusMay, 2018- Nov, 2024 -
tieturvakortti
Liikennevirasto / Trafikverket / Finnish Transport AgencyMay, 2018- Nov, 2024
Experience
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AMS Promotions
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Australia
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Advertising Services
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1 - 100 Employee
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Ambassador
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Apr 2022 - Present
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H&M
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Sweden
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Retail
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700 & Above Employee
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Sales Assistant
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Sep 2019 - Mar 2022
- Provided excellent customer service and identified customer needs. - Managed the cash and EFTPOS process. - Presented the garments organized and tidy. - Closing the cash registers and counting the balance. - I also had an opportunity to work alongside visual merchandisers which I enjoyed. - Provided excellent customer service and identified customer needs. - Managed the cash and EFTPOS process. - Presented the garments organized and tidy. - Closing the cash registers and counting the balance. - I also had an opportunity to work alongside visual merchandisers which I enjoyed.
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TUTOROO
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Education Management
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1 - 100 Employee
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Language Teacher
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Sep 2019 - Jan 2021
- Planned, organized, and taught lessons for adults and teenagers depending on their capability. - Graded and provided feedback on students' tasks and homework. - Provided excellent customer service in face-to-face and online classes. - Planned, organized, and taught lessons for adults and teenagers depending on their capability. - Graded and provided feedback on students' tasks and homework. - Provided excellent customer service in face-to-face and online classes.
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Seure Henkilöstöpalvelut Oy
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Finland
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Human Resources
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300 - 400 Employee
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Recruitment Assistant
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Oct 2018 - Apr 2019
- Public relations and employee data entry to the company's operating system - Responsible for providing excellent customer service and being polite on the phone. - Examined new employee files to answer inquiries and provided the information they needed. - Requested to update the interview process and fewer candidates missed the interview. - One exciting thing was to be involved in a team project that created a virtual customer service assistant which was a first for the company. -Skilled with the company's operating system ( Intra, IMS, TEAMS, Seure keikkanetti )
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Cafe Worker
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Aug 2018 - Apr 2019
- I interacted pleasantly with customers and offered assistance if needed. - Cash management, and EFTPOS processes. - Offered support to others during high-volume shifts. - Opening and closing the cafe as well as closing the cash balance at the end of the day. -Making special coffees. - I interacted pleasantly with customers and offered assistance if needed. - Cash management, and EFTPOS processes. - Offered support to others during high-volume shifts. - Opening and closing the cafe as well as closing the cash balance at the end of the day. -Making special coffees.
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Waitress
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Nov 2016 - May 2018
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Bartender / cafe all rounder
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Aug 2016 - Aug 2017
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BEAUMONT CONSULTING
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Belgium
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1 - 100 Employee
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Salesperson
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May 2017 - Jun 2017
-I was making outbound calls to businesses to qualify data. - While working autonomously my responsibility was to provide excellent customer service on the phone. -I was making outbound calls to businesses to qualify data. - While working autonomously my responsibility was to provide excellent customer service on the phone.
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Riihimäen kaupunki - City of Riihimäki
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Finland
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Government Administration
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100 - 200 Employee
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Substitute Teacher
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Jan 2011 - Feb 2014
- substitute teacher for secondary and high school children - substitute teacher for secondary and high school children
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Education
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Bridge Business College
Certificate 4, Human Resources Management/Personnel Administration, General -
Bridge Business College
Certificate 3, Accounting and Finance -
HeadHouse
Vocational, Make-Up Artist/Stylist -
Keski-Uudenmaan koulutuskuntayhtymä Keuda
Vocational, Dressmaker -
Hyria
vocational, Hair Styling/Stylist and Hair Design