Henna Luokkanen

Ambassador at AMS Promotions
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Contact Information
us****@****om
(386) 825-5501
Location
Stanwell Park, New South Wales, Australia, AU
Languages
  • English Professional working proficiency
  • Finnish Native or bilingual proficiency

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Bio

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Credentials

  • RSA
    Responsible Service of Alcohol
    Jan, 2021
    - Nov, 2024
  • Provide First Aid
    Australia Wide First Aid
    Jan, 2020
    - Nov, 2024
  • occupational safety card
    Työturvallisuuskeskus
    May, 2018
    - Nov, 2024
  • tieturvakortti
    Liikennevirasto / Trafikverket / Finnish Transport Agency
    May, 2018
    - Nov, 2024

Experience

    • Australia
    • Advertising Services
    • 1 - 100 Employee
    • Ambassador
      • Apr 2022 - Present

    • Sweden
    • Retail
    • 700 & Above Employee
    • Sales Assistant
      • Sep 2019 - Mar 2022

      - Provided excellent customer service and identified customer needs. - Managed the cash and EFTPOS process. - Presented the garments organized and tidy. - Closing the cash registers and counting the balance. - I also had an opportunity to work alongside visual merchandisers which I enjoyed. - Provided excellent customer service and identified customer needs. - Managed the cash and EFTPOS process. - Presented the garments organized and tidy. - Closing the cash registers and counting the balance. - I also had an opportunity to work alongside visual merchandisers which I enjoyed.

    • Education Management
    • 1 - 100 Employee
    • Language Teacher
      • Sep 2019 - Jan 2021

      - Planned, organized, and taught lessons for adults and teenagers depending on their capability. - Graded and provided feedback on students' tasks and homework. - Provided excellent customer service in face-to-face and online classes. - Planned, organized, and taught lessons for adults and teenagers depending on their capability. - Graded and provided feedback on students' tasks and homework. - Provided excellent customer service in face-to-face and online classes.

    • Finland
    • Human Resources
    • 300 - 400 Employee
    • Recruitment Assistant
      • Oct 2018 - Apr 2019

      - Public relations and employee data entry to the company's operating system - Responsible for providing excellent customer service and being polite on the phone. - Examined new employee files to answer inquiries and provided the information they needed. - Requested to update the interview process and fewer candidates missed the interview. - One exciting thing was to be involved in a team project that created a virtual customer service assistant which was a first for the company. -Skilled with the company's operating system ( Intra, IMS, TEAMS, Seure keikkanetti )

    • Cafe Worker
      • Aug 2018 - Apr 2019

      - I interacted pleasantly with customers and offered assistance if needed. - Cash management, and EFTPOS processes. - Offered support to others during high-volume shifts. - Opening and closing the cafe as well as closing the cash balance at the end of the day. -Making special coffees. - I interacted pleasantly with customers and offered assistance if needed. - Cash management, and EFTPOS processes. - Offered support to others during high-volume shifts. - Opening and closing the cafe as well as closing the cash balance at the end of the day. -Making special coffees.

    • Waitress
      • Nov 2016 - May 2018

    • Bartender / cafe all rounder
      • Aug 2016 - Aug 2017

    • Belgium
    • 1 - 100 Employee
    • Salesperson
      • May 2017 - Jun 2017

      -I was making outbound calls to businesses to qualify data. - While working autonomously my responsibility was to provide excellent customer service on the phone. -I was making outbound calls to businesses to qualify data. - While working autonomously my responsibility was to provide excellent customer service on the phone.

    • Finland
    • Government Administration
    • 100 - 200 Employee
    • Substitute Teacher
      • Jan 2011 - Feb 2014

      - substitute teacher for secondary and high school children - substitute teacher for secondary and high school children

Education

  • Bridge Business College
    Certificate 4, Human Resources Management/Personnel Administration, General
    2017 - 2018
  • Bridge Business College
    Certificate 3, Accounting and Finance
    2016 - 2017
  • HeadHouse
    Vocational, Make-Up Artist/Stylist
    2010 - 2010
  • Keski-Uudenmaan koulutuskuntayhtymä Keuda
    Vocational, Dressmaker
    2007 - 2010
  • Hyria
    vocational, Hair Styling/Stylist and Hair Design
    2004 - 2007

Community

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