Experience

John Radcliffe,The Hospital

• United Kingdom
• Medical Practices
• 1 - 100 Employee

• Administrative Assistant

  • Oct 2021 - Present

  As part of my role as the hospital I am in charge of checking patients in and out for their appointment, using the epr system. On a daily I use the epr system, I use softwares such as revenue cycle, power chart, HIM tracking, pm office. On a daily I am also answering phone calls of patients enquiries, and helping them with their enquiries. As well as checking patients in and out I’m also booking appointments on e-referral system, I will have to put the enquiry across to the doctors for them to accept and then I can book the appointment, unless the doctor says the appointment is not needed then it will be cancelled using this system. When doing clinical prep, I have to get the notes ready for the clinics that are running the next day. This consists of tracking the notes and collecting them from medical records, and putting the notes together into the trolley for the next day. Show less



Costa Coffee

• United Kingdom
• Retail
• 700 & Above Employee

• Team Leader

  • May 2019 - Present

  As a team leader at Costa Coffee, I am responsible for filling in the absence of the store manager, lead the team on shift to deliver an unbeatable coffee experience to every customer. Ensure that all costa policies and procedures are followed, I am also a store key holder, these responsibilities include call outs when agreed with the store manager. Also understanding store performance against key KPIs and building a daily plan, when leading shift, to address these and communicate plans to the team. I also need to ensure costa collect and delivery orders are processed within expected standards. As a team leader I need to understand the costa checks. Keep up to date with all business communications. Order consumables/ food leading to appropriate levels in store. Accept deliveries, support in completing periodic activities regarding stock. I also need to ensure all cash and stock is kept secure and that all necessary action is taken to ensure the handover of stock and cash is done in a secure manner. Show less



Auteko services

• Oxfordshire, England, United Kingdom

• Administrative Assistant

  • Mar 2020 - Jun 2020

  As an administrator I am responsible for call handling i.e answering calls, booking in appointments and changing appointments where necessary. putting orders through parts, equipment. making the receipts for customer repairs when the job is completed, making sure the customer is satisfied with their service. As an administrator I am responsible for call handling i.e answering calls, booking in appointments and changing appointments where necessary. putting orders through parts, equipment. making the receipts for customer repairs when the job is completed, making sure the customer is satisfied with their service.



Amigos

• Oxfordshire, England, United Kingdom

• Sales Assistant

  • Mar 2016 - Jul 2017

  As a customer assistant I am responsible for providing good customer service to the customers, providing them with help when they are looking for a specific product and trying to make the best shopping experience for the customers. As part of my job I also handle cash daily such as cashing up tills, counting the safe daily. I also stocked shelves, date checking products. Reducing products and putting products on for promotion. I was a keyholder also, so I oversaw opening and closing the store. As a customer assistant I am responsible for providing good customer service to the customers, providing them with help when they are looking for a specific product and trying to make the best shopping experience for the customers. As part of my job I also handle cash daily such as cashing up tills, counting the safe daily. I also stocked shelves, date checking products. Reducing products and putting products on for promotion. I was a keyholder also, so I oversaw opening and closing the store.