Hendro Aprianto

Call Center Agent at PT Bank KEB Hana Indonesia
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Contact Information
us****@****om
(386) 825-5501
Location
Jakarta, Jakarta, Indonesia, ID

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Bio

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Experience

  • PT Bank KEB Hana Indonesia
    • Indonesia
    • Banking
    • 700 & Above Employee
    • Call Center Agent
      • Nov 2021 - Present

      . Merespon 70+ telepon per hari dan membantu customer mengatasi masalah secara ramah, sopan, menarik dan menyenangkan. . Memberikan informasi tracking kartu debit customer selengkap mungkin dengan cepat dan ramah. . Membuatkan tiket laporan customer perihal kendala perbankan seperti gagal tarik tunai, gagal transfer, gagal setor tunai, skimming, pergantian password mobile banking, dan lain sebagainya. . Merespon 70+ telepon per hari dan membantu customer mengatasi masalah secara ramah, sopan, menarik dan menyenangkan. . Memberikan informasi tracking kartu debit customer selengkap mungkin dengan cepat dan ramah. . Membuatkan tiket laporan customer perihal kendala perbankan seperti gagal tarik tunai, gagal transfer, gagal setor tunai, skimming, pergantian password mobile banking, dan lain sebagainya.

  • SICEPAT EKSPRES INDONESIA
    • Indonesia
    • Freight and Package Transportation
    • 700 & Above Employee
    • Call Center Agent
      • Sep 2020 - Nov 2020

  • Maybank
    • Malaysia
    • Banking
    • 700 & Above Employee
    • Call Center Agent
      • Feb 2019 - Dec 2019

Education

  • Universitas 17 Agustus 1945 Jakarta
    Sarjana, Komunikasi, Umum
    2013 - 2018

Community

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