Hendrik Vermaak

Senior Client Services Manager at Air Business Limited
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Languages
  • English Full professional proficiency
  • Afrikaans Full professional proficiency

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Experience

    • United Kingdom
    • Transportation, Logistics, Supply Chain and Storage
    • 100 - 200 Employee
    • Senior Client Services Manager
      • Jul 2011 - Present

      Client Services Manager (Account Management): • Provide marketing focused proactive services and support and act as a single contact point between the client and the relevant service departments. Establishing and maintain a strong working partnership and manage all aspects of this relationship. • Consultancy - acting as a point of reference and advice for clients when they are looking to develop new systems/processes or implement new procedures and marketing strategies. • Trouble shooting - resolving complex escalated issues and ensuring practical solutions and measures are implemented. • Identifying new revenue streams through innovative services and systems and actively promoting them to client base • Maintain an in-depth knowledge of all business products and systems, this include all of the clients day-to- day requirements, analytical and financial reporting and working with all internal departments and key suppliers in order to provide a comprehensive service to both the client and their customers.

    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Business Development and Managing Member
      • Feb 2008 - Jul 2011

      CircData (Circulation Data) is a software development company specializing in audience management, digital solutions and fulfillment software. CircData (Circulation Data) is a software development company specializing in audience management, digital solutions and fulfillment software.

    • South Africa
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Circulation Consultant
      • Nov 2007 - Feb 2008

    • Media Production
    • 700 & Above Employee
    • Group Circulation Manager
      • Oct 2005 - Nov 2007

      Brands managed: Men’s Health, Men’s Health living, Best Life, Shape, Golf Digest, Sports Illustrated, Runner’s World, Fit Pregnancy and Bicycling.

    • Marketing Manager: Men's Health
      • May 2003 - Oct 2005

    • Subscriptions Marketing Manager
      • Sep 2001 - May 2003

  • Studentwise Marketing and Publishing
    • Cape Town Area, South Africa
    • Marketing and Circulation Manager
      • Jan 1997 - Sep 2001

      Publisher of Student Life Magazine, and an events and staffing solutions company. Publisher of Student Life Magazine, and an events and staffing solutions company.

Education

  • Stellenbosch University
    BComm, Management accounting
    1993 - 1996
  • AAA School of Advertising
    Post Graduate Diploma in Advertising and Promotions, Advertising and Promotion
    1996 - 1996
  • Kempton Park High School
    1988 - 1992

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