Hendrik Vermaak
Senior Client Services Manager at Air Business Limited- Claim this Profile
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English Full professional proficiency
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Afrikaans Full professional proficiency
Topline Score
Bio
Experience
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Air Business Limited
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United Kingdom
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Transportation, Logistics, Supply Chain and Storage
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100 - 200 Employee
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Senior Client Services Manager
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Jul 2011 - Present
Client Services Manager (Account Management): • Provide marketing focused proactive services and support and act as a single contact point between the client and the relevant service departments. Establishing and maintain a strong working partnership and manage all aspects of this relationship. • Consultancy - acting as a point of reference and advice for clients when they are looking to develop new systems/processes or implement new procedures and marketing strategies. • Trouble shooting - resolving complex escalated issues and ensuring practical solutions and measures are implemented. • Identifying new revenue streams through innovative services and systems and actively promoting them to client base • Maintain an in-depth knowledge of all business products and systems, this include all of the clients day-to- day requirements, analytical and financial reporting and working with all internal departments and key suppliers in order to provide a comprehensive service to both the client and their customers.
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Circulation Data USA LLC
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Book and Periodical Publishing
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1 - 100 Employee
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Business Development and Managing Member
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Feb 2008 - Jul 2011
CircData (Circulation Data) is a software development company specializing in audience management, digital solutions and fulfillment software. CircData (Circulation Data) is a software development company specializing in audience management, digital solutions and fulfillment software.
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RamsayMedia
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South Africa
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Book and Periodical Publishing
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1 - 100 Employee
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Circulation Consultant
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Nov 2007 - Feb 2008
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Media24 (Pty) Ltd
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Media Production
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700 & Above Employee
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Group Circulation Manager
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Oct 2005 - Nov 2007
Brands managed: Men’s Health, Men’s Health living, Best Life, Shape, Golf Digest, Sports Illustrated, Runner’s World, Fit Pregnancy and Bicycling.
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Marketing Manager: Men's Health
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May 2003 - Oct 2005
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Subscriptions Marketing Manager
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Sep 2001 - May 2003
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Studentwise Marketing and Publishing
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Cape Town Area, South Africa
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Marketing and Circulation Manager
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Jan 1997 - Sep 2001
Publisher of Student Life Magazine, and an events and staffing solutions company. Publisher of Student Life Magazine, and an events and staffing solutions company.
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Education
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Stellenbosch University
BComm, Management accounting -
AAA School of Advertising
Post Graduate Diploma in Advertising and Promotions, Advertising and Promotion -
Kempton Park High School