Experience

Greenliff AG

• Test Manager

  • Oct 2017 - Present



bbv Software Services AG

• Testmanager

  • Mar 2016 - Sep 2017

  I worked on different projects as Test manager with the following responsibilities• Test Management• Test Reporting • Writing Test Concepts• Coaching of employees in Test Design and Test Execution• Test Design• Resource planning• Defect Management• Requirements Management• Process optimization



Accenture (Kunde; UPC Cablecom)

• JIT Test Manager

  • Jun 2015 - Sep 2015

  In my most recent project at UPC Cablecom I filled the position as JIT Test Manager.I was responsible for the entire Test Management for 3 agile developed projects, resource planning and work scheduling for 4 test resources. I created Test Plans for each iteration and did a daily reporting of the current test process, found defects and risks. Implementation of new test processes and improvements in test design quality was one of my achievements within that project. Furthermore I was… In my most recent project at UPC Cablecom I filled the position as JIT Test Manager.I was responsible for the entire Test Management for 3 agile developed projects, resource planning and work scheduling for 4 test resources. I created Test Plans for each iteration and did a daily reporting of the current test process, found defects and risks. Implementation of new test processes and improvements in test design quality was one of my achievements within that project. Furthermore I was responsible for the business analysis of new requirements per each sprint with several 3rd party vendors and coordinated the feature implementation within the release management plan. Show more Show less



Accenture (Kunde: UBS AG)

• Test Analyst

  • Oct 2013 - May 2015

  In my most recent project I worked as a Test Analyst at UBS AG, where an InvestmentSolution for Structured Products was newly implemented. That involved analysis offunctional business requirements and design of test cases in an agile developmentlifecycle. This role also involved responsibility of 1-2 testers during daily business. I wascontributing to the automation of test cases using Tosca. Test data was being createdand I set up a knowledge base for our Quality Assurance… In my most recent project I worked as a Test Analyst at UBS AG, where an InvestmentSolution for Structured Products was newly implemented. That involved analysis offunctional business requirements and design of test cases in an agile developmentlifecycle. This role also involved responsibility of 1-2 testers during daily business. I wascontributing to the automation of test cases using Tosca. Test data was being createdand I set up a knowledge base for our Quality Assurance Team. Monitoring testcoverage and evaluating the overall quality experience when testing the target testitems was also part of the job. Show more Show less



Accenture

• Software Engineering Senior Analyst

  • 2013 - 20152 years



Swissconomy

• Second Level Support Team Lead and Software Component Manager

  • 2012 - 20131 year

  I revised SLA compliance to a very high level within a short time for all testingapplications of our client UBS as team lead of a globally operating Second Level SupportTeam. In my role as Software Component Manager, I coordinated all tasks within theentire application lifecycle and induced their improvement. Furthermore I contributedto the success of many small projects as a technical specialist and project manager.



Credit Suisse

• Support Specialist

  • Jan 2008 - Apr 2012

  I assisted users with multi-lingual technical support for a messaginginfrastructure that is processing SWIFT messages. This involved the support ofvarious applications, taking over ownership of each client's issue until itsresolution as well as assisting in general SWIFT related technical queries.Furthermore I monitored system infrastructure events and escalated tickets tointernal 2nd and 3rd level support units. Taking part in projects as technicalassistance was also… I assisted users with multi-lingual technical support for a messaginginfrastructure that is processing SWIFT messages. This involved the support ofvarious applications, taking over ownership of each client's issue until itsresolution as well as assisting in general SWIFT related technical queries.Furthermore I monitored system infrastructure events and escalated tickets tointernal 2nd and 3rd level support units. Taking part in projects as technicalassistance was also one of my duties. Show more Show less



SELLBYTEL Group

• IT Support Specialist

  • Jan 2007 - Dec 2007

  My duties included the resolution of different hard- and software problems by phone, emailand remote controlled thin-clients in German and English. On occasions I instructedbeginners in the use of commonly used support tools i.e. Active Directory, windowsremote controls and the problem ticket system Remedy. I enhanced my oral and writingskills as there were training sessions in client communication.