Hendrik Narius
Teamlead Digital & E-Commerce at servoprax- Claim this Profile
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Bio
Experience
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servoprax
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Germany
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Wholesale
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1 - 100 Employee
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Teamlead Digital & E-Commerce
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Jul 2020 - Present
Steering and alignment of the corporate e-commerce strategy together with my interdisciplinary team from the areas of IT, UX/UI, social media and content management, as well as further development of the newly created e-commerce landscape in terms of performance and functionality in order to ensure sustainable user and customer satisfaction. Besides the companies own online-shops, we created more than 30 different shops as a service for our customers. Further we support our customers in setting up digital sales channels. Additionally function as a consultant for corporate customers on all topics relating to digital marketing strategies.Responsible for all digital marketing activities and in particular further development in the areas of content, social media and search engine marketing. Ensuring a consistent product presentation across all channels. Development and improvement of the digital customer journey together with my team. Also development of an employer branding strategy for servoprax with focus on digital channels.
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E-Commerce-Manager
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Oct 2018 - Jun 2020
Initial development of a new, modern e-commerce landscape for servoprax and other companies in the group.
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Order Management
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Dec 2016 - Sep 2018
Interface between purchasing and sales department as well as direct contact for all national and international customers in the areas of order processing, logistics and lead time management.
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Vertriebsinnendienst
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Jan 2016 - Dec 2016
Support for existing customers in the medical technology sector. Order processing, handling enquiries, written and telephone customer service. National & International.
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Ausbildung zum Groß- und Außenhandelskaufmann
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Aug 2014 - Jun 2016
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Diaprax GmbH
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Germany
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Medical Equipment Manufacturing
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Business Development Manager
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Sep 2018 - Present
Strategic development of the company in the areas of marketing and sales, especially e-commerce. Support and intensive focus on the further development of key accounts and the acquisition of new customers in internal and external sales. Strategic development of the company in the areas of marketing and sales, especially e-commerce. Support and intensive focus on the further development of key accounts and the acquisition of new customers in internal and external sales.
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Education
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FOM Hochschule für Oekonomie & Management
Master of Science - M.Sc., Marketing & Communication -
FOM Hochschule für Oekonomie & Management
Bachelor of Science - B.Sc., Wirtschaftspsychologie