Experience

Hospitality Action

• United Kingdom
• Non-profit Organization Management
• 1 - 100 Employee

• Ambassador

  • Feb 2021 - Present



RED CUP CAFE LTD

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Business Owner

  • Jun 2015 - Dec 2022

  Family run Cafe/Bistro serving fresh cooked dishes. Complete responsibility for all aspects, from conception and design to financial and operational decisions. Daily duties included the role of Head Chef and running of the business. Menu planning for themed events and catering contracts. Financial control and forecasting for expenditure as well as revenue. HR role including: recruitment, training and development, payroll. Engaging with guests providing a personal experience which extended to the wider community by supporting various projects. I believe my experience gained is too vast to summerise and would be better verbalised to highlight the knowledge I have accuired due to my ability to manage all aspects of the business. www.caterer.com/advice/what-do-you-need-to-become-a-owner-cafe-manager www.choosehospitality.co.uk/resources/videos/choose-hospitality-episode-2/ - Supporter of Choose Hospitality Show less



The Ceiling Wizard

• Owner

  • Jul 2010 - May 2015

  Started the company including website design and branding. Advertising within various forms of media. Consultations with clients to create a bespoke cosmic ceiling. Design and paint a glow in the dark cosmic ceiling. Website updates. Ordering. Started the company including website design and branding. Advertising within various forms of media. Consultations with clients to create a bespoke cosmic ceiling. Design and paint a glow in the dark cosmic ceiling. Website updates. Ordering.



Kenton Lane Cafe

• Chef / Manager

  • 2011 - 2013

  Started at the beginning and set-up the cafe. Responsible for the implementation of all health and hygiene procedures. Stock control and ordering. Working in the kitchen as the Head Chef. Training of all staff with regards to health and hygiene, on the job training for both front of house and back of house staff, induction. Opening and closing. Cashing up Started at the beginning and set-up the cafe. Responsible for the implementation of all health and hygiene procedures. Stock control and ordering. Working in the kitchen as the Head Chef. Training of all staff with regards to health and hygiene, on the job training for both front of house and back of house staff, induction. Opening and closing. Cashing up



Salter Rex

• 1 - 100 Employee

• Branch Manager

  • Sep 2007 - Apr 2010

  Accountable for both letting and residential properties from initial appraisal to completion of property. Responsible for maintaining the branch and attending community events. Opening and Closing ensuring all documents, keys are secure. Accountable for both letting and residential properties from initial appraisal to completion of property. Responsible for maintaining the branch and attending community events. Opening and Closing ensuring all documents, keys are secure.



Quality Hotel Westminster

• Victoria, London

• Deputy General Manager

  • Mar 2005 - Sep 2007

  Responsible for operations within the hotel as well as major decisions. Active involvement in the complete refurbishment of the hotel. Personnel manager for the hotel including payroll and recruitment. Increased HR audit to 86% Responsible for training of “Commitment to Excellence”. Planning budgets and forecasting revenue and responsible for purchasing. Involved with sales in the hotel, i.e. conference, food, room revenue. Responsible for operations within the hotel as well as major decisions. Active involvement in the complete refurbishment of the hotel. Personnel manager for the hotel including payroll and recruitment. Increased HR audit to 86% Responsible for training of “Commitment to Excellence”. Planning budgets and forecasting revenue and responsible for purchasing. Involved with sales in the hotel, i.e. conference, food, room revenue.



Travellers Worldwide

• Sri Lanka

• Volunteer

  • Jul 2004 - Feb 2005

  Taught in schools to various size classes and ages, Basic English and also conversational English. Many of the schools were state run and orphanages. Worked in the state zoo to help clean, feed and improve conditions of the animals. Involved in various enrichment projects, which were initiated by volunteers. Assisted Vets with arrivals of newborn animals such as monkeys and wild cats as well as sick animals. Taught in schools to various size classes and ages, Basic English and also conversational English. Many of the schools were state run and orphanages. Worked in the state zoo to help clean, feed and improve conditions of the animals. Involved in various enrichment projects, which were initiated by volunteers. Assisted Vets with arrivals of newborn animals such as monkeys and wild cats as well as sick animals.



Grange Holborn Hotel

• Holborn, London

• Deputy General Manager

  • Mar 2002 - Jun 2004

  Began with the opening of a new 5* Hotel (Grange City Hotel, Tower Hill), involved with the operations set-up as well as managing 30 employees including payroll. Employee of the Month – May 2002. Transferred to Holborn Hotel to learn the systems, then promoted to Deputy General Manager. Assigned to all day-to-day operations of the hotel as well as being the Personnel/Payroll Manager for 4 months. Responsible for all HOD’s within all departments including Duty Managers.Full responsibility for all external contracts inc. maintenance and other services provided to the hotel. Involved in training staff within all departments. Responsible for Security within the hotel. Show less



Synapps - Specialists in Digital Transformation & Big Data Recruitment.

• Information Technology & Services
• 1 - 100 Employee

• Sales Support Consultant

  • Oct 2000 - Dec 2001

  Employed within the resource team to source candidates for Permanent/Contract positions. Maintained database records of candidates’ i.e. Skills, CV’s, contact details etc. Built relationships with both existing and new candidates. Key initial point of contact for new candidates, responsible for correctly assessing and ranking skills accordingly, qualified work history and reference checked where required. Employed within the resource team to source candidates for Permanent/Contract positions. Maintained database records of candidates’ i.e. Skills, CV’s, contact details etc. Built relationships with both existing and new candidates. Key initial point of contact for new candidates, responsible for correctly assessing and ranking skills accordingly, qualified work history and reference checked where required.



Berkeley Scott

• United Kingdom
• Staffing and Recruiting
• 100 - 200 Employee

• Senior Recruitment Constultant

  • Apr 1999 - Oct 2000

  Recruited for 17 of the Forte Hotels within London.Interviewed candidates and organised open days for clients. Interviewed and tested candidates for suitability and registration purposes.Analysed client requirements and produced short lists of potential candidates. Co-ordinated recruitment campaigns for clients via press advertising and Internet searches. Frequently visited clients to analyse their current operation to determine current and future staffing requirements. Controlled invoice payment process by co-ordinating between clients and accounts department. Managed both the advertising and revenue budgets and reported to management. Show less



Novotel Hammersmith

• Hammersmith, London

• Guest Service Manager

  • Jul 1998 - Mar 1999

  Responsible for the smooth running of the restaurant within a 628 bedroom hotel. Daily business of 250+ breakfasts – 150+ for dinner – Total turnover £2 Million +. Main duties included the rota for 22 staff members over a 7-day period, payroll forecasting, training, revenue control and budgeting. Part of Hotel Health and Hygiene team. Responsible for bringing the restaurant score from 68% to 92%. Responsible for the smooth running of the restaurant within a 628 bedroom hotel. Daily business of 250+ breakfasts – 150+ for dinner – Total turnover £2 Million +. Main duties included the rota for 22 staff members over a 7-day period, payroll forecasting, training, revenue control and budgeting. Part of Hotel Health and Hygiene team. Responsible for bringing the restaurant score from 68% to 92%.



Harrods

• United Kingdom
• Retail
• 700 & Above Employee

• Mobile Manager

  • Dec 1997 - Jul 1998

  Duties included: rotas, ordering supplies, cashing-up, weekly sales figures and dealing with customer complaints. Assigned projects involving reducing costs and decreasing wastage within some of the outlets, this resulted in savings of £60,000+ per year. Duties included: rotas, ordering supplies, cashing-up, weekly sales figures and dealing with customer complaints. Assigned projects involving reducing costs and decreasing wastage within some of the outlets, this resulted in savings of £60,000+ per year.



Hotel Russell

• London, United Kingdom

• Assistant Night Manager

  • Oct 1994 - Nov 1996

  Started as a Receptionist responsible for check in/out, guest queries & maintaining records. Operated communications dept and acted as reservation agent when required. Able to switch to any role within hotel when the need arose. Awarded Employee of the Year, August 1995. Promoted to Assistant Night Manager and responsible for the night audit, reception & communications department. Responsible for managerial duties when required, supervising night staff. Placed on Duty Manager rota and accountable for all managerial decisions whilst on duty for day and night shifts. Show less