Experience

EPIC Hospitality Group

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Hostess at Masons liverpool

  • Jun 2022 - Present

  Maintain the superlative ability to time keep through working around ‘bottomless brunch’. Ensuring that tables are billed, cleaned and set with back-to-back bookings under a certain time period. Having the ability to do this with larger bookings as well as the smaller bookings. Whilst building the Aptitude in precise timekeeping, it enables me to build my teamwork skills. I ensure my colleagues are kept in the loop of where each table is at and which table needs setting and billing. Remain professional and dress accordingly to the standards of the company. Upholding communication with the customers of Masons by greeting them at the door and assigning them to their correct table in a welcoming manner alongside the communication through email management and phone etiquette.



Geoffrey Hannam Limited

• United Kingdom
• Accounting

• Phone Operator

  • Nov 2021 - Present

  Answering calls and running errands Answering calls and running errands



Manchester City Football Club

• Customer Service Specialist