Hemen Srivastava
Senior Business Operations Manager at Flairsoft- Claim this Profile
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Bio
Kim Perry, MBA
Hemen is a pleasure to work with. She's thoughtful, sincere, always willing to help and is very knowledgeable of her job. She goes above and beyond to resolve issues and has always been a team player. I would recommend her for any job she applies for.
Troy Carter
Hemen was always a pleasure to work with. She would listen and discuss topics freely and openly. She was also always willing to help her customers and was very engaged in the topics at hand. Hemen would be an appreciated and valuable asset.
Kim Perry, MBA
Hemen is a pleasure to work with. She's thoughtful, sincere, always willing to help and is very knowledgeable of her job. She goes above and beyond to resolve issues and has always been a team player. I would recommend her for any job she applies for.
Troy Carter
Hemen was always a pleasure to work with. She would listen and discuss topics freely and openly. She was also always willing to help her customers and was very engaged in the topics at hand. Hemen would be an appreciated and valuable asset.
Kim Perry, MBA
Hemen is a pleasure to work with. She's thoughtful, sincere, always willing to help and is very knowledgeable of her job. She goes above and beyond to resolve issues and has always been a team player. I would recommend her for any job she applies for.
Troy Carter
Hemen was always a pleasure to work with. She would listen and discuss topics freely and openly. She was also always willing to help her customers and was very engaged in the topics at hand. Hemen would be an appreciated and valuable asset.
Kim Perry, MBA
Hemen is a pleasure to work with. She's thoughtful, sincere, always willing to help and is very knowledgeable of her job. She goes above and beyond to resolve issues and has always been a team player. I would recommend her for any job she applies for.
Troy Carter
Hemen was always a pleasure to work with. She would listen and discuss topics freely and openly. She was also always willing to help her customers and was very engaged in the topics at hand. Hemen would be an appreciated and valuable asset.
Experience
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Flairsoft
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United States
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Software Development
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1 - 100 Employee
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Senior Business Operations Manager
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Feb 2022 - Present
• Focused on evaluating and enhancing employee potential, both individually and in teams. • Strategized and executed business plan for customer operations business systems design, development, and maintenance. • Lead business management platform project initiative that consolidates separate systems, reduced costs, and improved operational efficiencies. • Develop and implemented business plans for maintenance, development, and design. • Improved quality and efficiency by implementing staff performance • Oversee company operations, customer service, resource management and profitability. • Directed business operation processes and developed policies. • Provided leadership, direction, and strategic planning for business unit operations. • Function as liaison between multiple departments to support operational productivity and represent corporation. • Demonstrate excellent network and relationship building with both external and internal customers. • Served as key corporate representative, consulting with multiple departments in support of operational excellence. • Develop company's goals and standards in line with supporting organization's mission and strategic vision. • Build strong, lasting relationships with lucrative clients by utilizing active listening, effective communication, and dynamic people skills. • Collaborate as a Business Operations Manager to facilitate new process improvements enabling company to meet business objectives. • Provide exceptional leadership on project development. • Assist ownership in business exit strategies for business transition and new business acquisition. Show less
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Ohio Department of Administrative Services
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United States
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Government Administration
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100 - 200 Employee
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IT Technologist
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Mar 2004 - Jan 2021
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Business Continuity/Process Analyst
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Mar 1998 - Feb 2004
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IT Inventory Control Specialist
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1994 - May 1998
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Huntington Investment Company
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Columbus, Ohio Metropolitan Area
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Financial Consultant
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Apr 1989 - Apr 1994
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Blue Cross Insurance
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Columbus, Ohio, United States
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Actuarial Analyst
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Apr 1985 - Mar 1989
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Education
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1976 - 1980
Jiwaji University, Gwalior - INDIA
Master’s Degree, BS - Mathamatics honors / Master's - English Literature
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