Experience

Wilo Mather and Platt Pumps Pvt. Ltd.

• India
• Industrial Machinery Manufacturing
• 400 - 500 Employee

• National Head Spares Sales, Retrofit & Service Support

  • Aug 2013 - Present

  Innovative, Energetic, Enthusiastic, Result oriented, Interested to learn new things, Strong Perseverance, Focussed approach  A keen analyst; skilled in market forecasting and formulating strategies to exploit business opportunities. Very strong Customer focus.  Ability to formulate and implement tactical initiatives to achieve corporate strategic goals  Possess credibility & personal integrity that leaves lasting impressions with corporate decision maker, motivate employees & generates loyalty  Built solid track record of successful rollout, management and turnaround of fortunes through astute planning and execution of various activities  An enterprising leader with proven abilities in leading teams towards achievement of organisational goals  Effective communicator & negotiator with strong analytical, problem solving & organisational abilities Responsible for Spare parts sales, Retrofit & replacement business, Service Network Development, Sales promotional schemes, Management of Service operations, Service Revenue generation and growth, Service profitability, AMC Operations, Warranty Administration, Service Network expansion & management, Spare parts Pricing, Business Development strategies. Show less



Kirloskar Oil Engines Limited

• Pune

• National Head - Sales & Marketing (Agri. Parts)

  • Jun 2010 - Jul 2013

  Overall responsibility of Kirloskar Agriculture Spare Parts Business (Sales, inventory planning & control, payment & C form collection, formulation of Sales and business growth strategies, pricing strategies and pricing of spare parts, advertising & sales Promotional strategies, new / allied parts introduction, Supply chain management, Distribution channel strategy & development) - Agriculture Spare Parts business grew from Rs.38 Cr in FY 2008-09 to Rs.94 Cr in FY 2012-13 with improved PBT with zero bad debt. Show less



KOEL

• SR MANAGER

  • Dec 2007 - Jun 2010

   Leading a team of Area & Zonal Managers for achieving AOP for sales of diesel engine spare parts for Industrial, Agricultural & Agro Industrial Applications.  Framing & implementing sales promotion schemes for improving sale of spare parts.  Managing pricing of spare parts, handling receivables management and order management.  Coordinating with Material Department for timely execution of sales orders.  Handling dispatch & inventory control, profits and cash flow generation.  Introduced new allied products in the range of supplies to increase the top line.  Various initiatives taken such as price rationalisation, Distributor & Retailer motivation, improving availability of parts, expansion & re-structuring of Distribution network, advertising & Sales Promotional activities to combat competition etc. which boosted sales from Rs.35 Cr in FY 2008-09 to Rs.80 Cr in FY 11-12.  Successfully handled the network of 150 Distributors and reorganised Distribution network for smooth functioning.  Improved Brand image and Brand visibility with the help of aggressive advertising and Van campaigns.  Organised raids on duplicate parts traders / outlets  Improved processes and systems in Order Management, order execution and claim settlement functions which improved dealer / customer satisfaction. Show less



Cummins Sales & Service (India) Limited

• Service Engineer to Sr. Manager Customer Support

  • Sep 1984 - Dec 2007

   Coordinating with a team of Dealer Engineers and Field Service Managers for addressing technical issues on Powergen Applications.  Identifying areas of improvement and initiating corrective actions by coordinating with cross functional teams; ensuring timely support to the field network.  Leading a Field Service Team to ensure completion of Field Campaigns released by CIL within time period  Represented CSS in scheduled “Product Quality Conformance” meetings at CIL.  Symbolised CSS in Monthly “Technical Council Meeting” with G-OEMs at Daman.  Successfully defined minimum stock levels of spare parts to support new products / engines commissioned in the field and ensured fastest restoration.  Actively participated in resolution of white smoke and hunting issue on KTA19G9 (500 KVA) Engines.  Played a vital role in various ELF, PQC and Six Sigma Projects Show less