Experience

Speke Resort & Conference Centre Munyonyo
• Uganda
• Hospitality
• 1 - 100 Employee
• Front Office Manager

  • Feb 2020 - Present

Crystal Sarovar Premiere Agra
• Hospitality
• 1 - 100 Employee
• Asst. Front Office Manager

  • Jan 2019 - Feb 2020

Radisson Blu Hotel Ranchi
• Hotels and Motels
• 1 - 100 Employee
• Front Office Manager

  • May 2017 - Mar 2018

Radisson Blu Resort & Spa, Alibaug
• India
• 1 - 100 Employee
• Assistant Front Office Manager

  • Sep 2015 - May 2017


Radisson Blu Resort & Spa Alibaug

• India
• 1 - 100 Employee

• Revenue Manager

  • Dec 2013 - Aug 2015

  Responisple for below: Analyzing booking patterns and market trends. Monitoring competitor performance. Effective yield management. Initiating promotions to generate business at key times. Forecasting revenue performance. Liaising with the sales teams, reception and the general manager. Responisple for below: Analyzing booking patterns and market trends. Monitoring competitor performance. Effective yield management. Initiating promotions to generate business at key times. Forecasting revenue performance. Liaising with the sales teams, reception and the general manager.



Sarovar Hotels & Resorts

• India
• Hospitality
• 700 & Above Employee

• Front Office Manager

  • Feb 2013 - Dec 2013

  I am responsible for supervising all duties of the front desk. I am also liaison for all interdepartmental communications, with good communication and leadership skills. I am responsible for supervising all duties of the front desk. I am also liaison for all interdepartmental communications, with good communication and leadership skills.



RIVATAS by Ideal

• Front Office Manager

  • Jun 2012 - Jan 2013

  I am responsible for supervising all duties of the front desk. I am also liaison for all interdepartmental communications, with good communication and leadership skills. I am responsible for supervising all duties of the front desk. I am also liaison for all interdepartmental communications, with good communication and leadership skills.



Radisson Hotel Varanasi

• India
• Hospitality
• 1 - 100 Employee

• Duty Manager

  • Oct 2010 - May 2012

  I was responsible for maintaining the flow of customers that comes through. If there is a huge group of people checking in at once, I used oversee the process of making it go as quickly and efficiently as possible. Should there be any difficulties,Spoke with guests to answer their questions, resolve their issues and calm their nerves. I was responsible for maintaining the flow of customers that comes through. If there is a huge group of people checking in at once, I used oversee the process of making it go as quickly and efficiently as possible. Should there be any difficulties,Spoke with guests to answer their questions, resolve their issues and calm their nerves.



Radisson MBD Hotel

• India
• Hospitality
• 1 - 100 Employee

• Trainee Reservation Supervisor

  • Oct 2008 - May 2009

  Auditing all the future GIT reservations. Monitoring the duty rooster for the Deptt. Auditing the occupancy forecast and the overbooking in consultation with the reservation Manager. Making of the Training class rooster on monthly basis. Handling of Guests complaint if any and have taken the necessary actions upon the same. Coordinate with the sales Department for the future reservations. Taking feedback from the new employees about the hotel and other staff and give them solutions if they are facing any problems. Show less

• Front Office Associate

  • Jul 2007 - Oct 2008

  Taking Check In & Check Outs.Handling of cash counter.Handling both FIT & GIT reservationsHandling the reservation calls and E-mails.Monitoring the room positions and doing reconfirmations.Handling the complete filing procedure