Hemant Kumar

Manager Corporate Accounts at Matrix Cellular (International) Services Ltd.
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Location
Pune, Maharashtra, India, IN
Languages
  • English Full professional proficiency
  • Hindi Full professional proficiency
  • Marathi Elementary proficiency

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Experience

    • India
    • Telecommunications
    • 300 - 400 Employee
    • Manager Corporate Accounts
      • Apr 2015 - Present

      Key Responsibilities: Responsible for Sales and Revenue Targets. • Key Account Management - Account Mapping /development, and Sales and Generating Revenues in existing accounts. Key Responsibilities: Responsible for Sales and Revenue Targets. • Key Account Management - Account Mapping /development, and Sales and Generating Revenues in existing accounts.

    • India
    • Telecommunications
    • 700 & Above Employee
    • Assistant Manager - Corporate Account - Enterprise Business Unit
      • Aug 2012 - Present

      Key Responsibilities: Responsible for Sales and Revenue Targets. • Key Account Management - Account Mapping /development, and Sales and Generating Revenues in existing accounts. • Responsible for end - to end sales cycle related to Telecom Services. Telecom Solutions like Voice & Data Solutions, Blackberry services, Data-cards, Smartphones, Fixed Wireless Phone, Vehicle tracking System, Toll-free and other services. • Customer satisfaction, establishing strong relationships with existing & new major Accounts. • Team Management - To Handle a Team of 2 TSEs & 20 DSTs. Reviewing, Motivating them at regular intervals about the performance of each individual, and discuss the areas of improvement. • Channel Management - To Develop & Handle Channel Partners (DSA). • Pre-sales: To understand telecom spend, Architect solution & Plan based on customer needs & propose with supporting Documents. To Drive the Technical & Marketing team for complex Pre-sales calls. • Service Delivery: To serve as an escalation point for the regional support function. To review the SLA along with Service Assurance with the customer on monthly basis. Cross functional coordination to deliver the service in time to new and existing accounts. Show less

    • India
    • Information Technology & Services
    • 700 & Above Employee
    • Territory Manager - Corporate & Government Account
      • Mar 2010 - Jul 2012

      Key Responsibilities: Responsible for sales and Project Implementation. • Analyzing organizational requirements and accordingly suggesting AASTRA Ericsson EPABX, Tandberg Video-conferencing solution & other telecom solutions. • Development of business activities in IT and telecom Domain on end to end solution basis with Account Management and Vendor Management. • Providing Telecom solution like EPABX systems – Aastra Ericsson, VOIP, Video & Audio conferencing- Tandberg & Polycom, Boardroom setups. • Undertake development activities required to customer mapping in terms of addressable opportunities, long term revenue potential and key decision makers. • Responsible for co-ordination with the Service provider in closure of the deal along with their PRI line. • Engaged in conducting corporate presentations, demonstration for the effective understanding of the product and service to the customer. • Responsible for co-ordination and management of the complete project implementation life-cycle. • Customer satisfaction, establishing strong relationships with existing & new major Accounts. • Expertise in developing and handling dealer networks , understanding & exploring new markets for businesses growth and streamlining marketing operations especially for HCL IT Products. • Experience in handling small to large tenders / proposals, e-Bidding processes , estimation, costing (Capex & Opex) especially for Defense, Railways & PSU organizations. • Preparation of RFP & Rate Contracts with ISP’s, AMC proposal of Ericsson & Tandberg products, Commercial proposal CD Paid & HSS. • Handled Key Customers like Thermax, Mercedes Benz, Ferrero India, Larsen & Tourbo, Benteler, HSBC, Bank of Maharashtra, Dinanath Mangeshkar Hospital, Central railway, Southern Command, BVG India, Gestamp, Franke Faber, IISER. & Govt. Customers Like Southern Command, Ordnance Factory, Dehu Road, NDA, MITS, PMC etc. Show less

    • India
    • Telecommunications
    • 700 & Above Employee
    • Deputy Manager – Enterprise Business
      • 2008 - Feb 2010

      Key Responsibilities: Responsible for sales and Revenue Targets. • Responsible for end - to end sales cycle related to Managed IT Services. Networking Solutions like Dedicated Internet Access, Leased Line, MPLS-VPN, GMPLS-VPN, IPLC, PRI, Centrex & Remote Managed Services (RMS), Voice and Video Solutions, Data Centre Services, Security Services and Managed Network Services. Voice solutions, and International connectivity. • Pre-sales: To understand telecom spend, Architect solution based on customer needs & propose with supporting Documents. To Drive the BSG group for complex Pre-sales calls. • Service Delivery: To serve as an escalation point for the regional support function. To review the SLA along with Service Assurance with the customer on monthly basis. Cross functional coordination to deliver the service in time to new and existing accounts. • Revenue: Revenue generation through acquiring new accounts from Corporate, SME segment to provide basket services in Voice and Data. • Maintain revenue stream through new and existing accounts. • Account Management:-Account Mapping /development, and Sales in existing accounts. Show less

Education

  • Balaji Institute Of Management and Human Resource Development
    Master of Business Administration (M.B.A.), Marketing & IT
    2006 - 2008
  • Magadh University, Bodh Gaya
    Bachelor’s Degree, Chemistry
    2001 - 2004
  • Gyan Bharti Public School
    High School, Mathematics and Science

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