Hemant Kr Sharma

Senior System Administrator at In Time Tec
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Contact Information
us****@****om
(386) 825-5501
Location
Jaipur, Rajasthan, India, IN
Languages
  • English -
  • Hindi -

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Experience

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior System Administrator
      • May 2023 - Present

    • India
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Information Technology Sr. System Administrator
      • Aug 2020 - Jul 2023

      Server, Network and Backup Administrator, O365, Storage, Manage Engine DC, Ops Manager,Service Desk Administration Server, Network and Backup Administrator, O365, Storage, Manage Engine DC, Ops Manager,Service Desk Administration

  • QDegrees Services
    • Jaipur Area, India
    • IT Infrastructure Support, System Administrator
      • Dec 2017 - Jun 2020

      Designed and deployed IT Infrastructure from scratch for 480+ Employees and providing them high availability irrespective of field and Back office. Asset Management using manage engine and service desk management using self-hosted OSticket solution. Managing the day to day operational activities of the team, respond to client queries and requests for assistance promptly and effectively in accordance with agreed service standards. Escalate any complaints accordingly; ensure they are satisfactorily resolved and long-term corrective action/prevention has taken place. Configuration and maintenance of server\network and firewalls, also Monitors systems performance and ensures compliance with security standards. Performs business impact analysis and risk assessments using FMEA to reduce the likelihood of significant service outage or disasters. Show less

    • Associate Manager IT
      • Apr 2016 - Dec 2017

      Worked as infrastructure Support Engineer

    • Sr. Desktop Support Engineer
      • Oct 2013 - Apr 2016

    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Hardware and Network Engineer
      • Oct 2012 - Oct 2013

      I have One Year Experience in Wires & Fabriks (S.A) Ltd through the Computer trouble shooters Jaipur as a Hardware and Networking Engineer I have One Year Experience in Wires & Fabriks (S.A) Ltd through the Computer trouble shooters Jaipur as a Hardware and Networking Engineer

Education

  • St.Margaret Engineering College Alwar Rajasthan
    Bachelor of Technology (B.Tech.), Computer Science Engineering
    2008 - 2012

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