Experience

Scarborough Immigration Services Pvt Ltd

• India
• Legal Services
• 1 - 100 Employee

• Canadian Immigration Analyst

  • Oct 2021 - Present

  • Handle a high volume of Immigration related matters for people from different countries, who are migrating to Canada as permanent or temporary. • Review of Forms and Documents provided by client's to offer feedback and where, applicable guide an administrative assistant with respect to the same, • Draft Submission Letters and Immigration forms; • Communicate updates of Immigration process to the clients through attorneys; • Manage client expectations • Employment-based non-immigrant and immigrant visas; • Study Permits; • Express Entry; • Temporary Resident Programs; • Sponsoring of Family members; • LMIA Applications; • BC PNP Applications. Show less



NGA Human Resources, an Alight company

• United Kingdom
• Human Resources Services
• 700 & Above Employee

• US HR & Payroll Administrator

  • Mar 2013 - Mar 2015

  • Process Full Cycle US payroll end to end bi-weekly for the employees without any delays. • Make sure the employees are getting the correct payment and it is on time. • Handle new hires with the onboarding process, resignations, and terminations in the payroll systems • Handling employees escalations regarding the salary discrepancies and HR related issues. • Processing off cycle payroll for the involuntary termination. • Processing the joining formalities and termination process of the employees. • Handling Garnishment and the communication with the Employees and the Garnisher. • Reversal and reissue processing will do if the employee not receives the pay on time, if the check has stolen and missing. • Handling inbound and outbound calls for payroll and HR related queries. Show less



ACS a Xerox Company

• Senior Associate-US HR & Payroll Administrator

  • 2012 - 2013

  • Calculation of pension for each retired employees. • To make sure the employees receives monthly pension correctly and without fail. • To make sure the employees receives checks reissued. • Development of Pension Plans as per employee’s request. Calculation of Pension Plans, Preparation of Spreadsheets & Manual Fulfillment. • Primary point of contact into the data processing operations. • Prioritize workload, to deliver the highest possible standards of service with maximum efficiency. • Preparation of daily, weekly, quarterly and monthly reports. • Maintaining communication between Offshore & Onshore gatekeepers. Show less



NorthgateArinso

• United Kingdom
• Book and Periodical Publishing
• 1 - 100 Employee

• Associate-HR & Payroll Administrator

  • Apr 2009 - Jun 2012

  • To process the payrolls by meeting the obligations such as TAT & accuracy levels as specified • To provide an effective and efficient payroll service to customers, ensuring the accurate and timely payment of their employees’ salaries • Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty • To process the payrolls by meeting the obligations such as TAT & accuracy levels as specified • To provide an effective and efficient payroll service to customers, ensuring the accurate and timely payment of their employees’ salaries • Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty



Firstsource Solutions Limited

• India
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Call Center Representative

  • Feb 2007 - Mar 2009

  To remain as basic point of contact for customers with queries, complaints, feedbacks. Ensuring timely and professional responses to all complaints, requests and queries received. Research and compilation of answers for informational requests from customers. To remain as basic point of contact for customers with queries, complaints, feedbacks. Ensuring timely and professional responses to all complaints, requests and queries received. Research and compilation of answers for informational requests from customers.