Hemal Shah

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London Area, UK

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Matt Dangerfield

I have worked with Hemal over a number of years, Hemal has deep knowledge within the electronic space, Hemal gets on well with other team members and is always ready to help, mentor or just get stuck in on his own.

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Credentials

  • Video Sales Certification
    Vidyard
    Aug, 2022
    - Sep, 2024
  • Inbound Sales
    HubSpot Academy
    Aug, 2022
    - Sep, 2024
  • AML
    HM Revenue & Customs
    Feb, 2023
    - Sep, 2024
  • ICO
    Information Commissioner's Office
    Oct, 2022
    - Sep, 2024
  • PRS
    The Property Redress Scheme
    Sep, 2019
    - Sep, 2024

Experience

    • Spain
    • Social Networking Platforms
    • 1 - 100 Employee
    • Member
      • Sep 2022 - Present

      SalesHookup is a sales networking platform that facilitates 1:1 connections between sales professionals around the world to grow their network, get inspired, share ideas and learn. Try and test the latest techniques, tech, and skills in a comfortable yet challenging environment. Work on your pitch or try new sales tactics without any risk whatsoever. SalesHookup is a sales networking platform that facilitates 1:1 connections between sales professionals around the world to grow their network, get inspired, share ideas and learn. Try and test the latest techniques, tech, and skills in a comfortable yet challenging environment. Work on your pitch or try new sales tactics without any risk whatsoever.

    • United States
    • Think Tanks
    • 500 - 600 Employee
    • Member
      • Aug 2022 - Present
    • United Kingdom
    • Retail Office Equipment
    • Principal
      • Oct 2019 - Present

      Sourcing/Finding Property Investment opportunities for investors across the breadth of the country based on the requirements of the client. Investment strategies encompass a myriad of opportunities from Residential to Commercial Property inclusive of but not limited to - BTL's, HMO's, Developments and Land Site acquisition. Feel free to reach out and connect to us to help you find your next Property Investment opportunity and continue to grow your portfolio. Sourcing/Finding Property Investment opportunities for investors across the breadth of the country based on the requirements of the client. Investment strategies encompass a myriad of opportunities from Residential to Commercial Property inclusive of but not limited to - BTL's, HMO's, Developments and Land Site acquisition. Feel free to reach out and connect to us to help you find your next Property Investment opportunity and continue to grow your portfolio.

    • United Kingdom
    • E-Learning Providers
    • 1 - 100 Employee
    • SDR
      • Jul 2022 - Oct 2022

      Lead Generation | Sales Development | Relationship Management Lead Generation | Sales Development | Relationship Management

    • Partner | Consultant
      • Sep 2020 - Jul 2022

      • Product consultancy group, specialising in product and service sourcing and procurement as well as the placing and facilitating of hard and soft commodities. Global footprint across Europe, The US, Africa, Asia, Russia & The UK. • Acts as the main procurement partner for Governments, Government Agencies, Private Hospitals, Medical Centres, and Public Hospitals as well as State Governors, Professional Bodies and private and professional companies. • Product consultancy group, specialising in product and service sourcing and procurement as well as the placing and facilitating of hard and soft commodities. Global footprint across Europe, The US, Africa, Asia, Russia & The UK. • Acts as the main procurement partner for Governments, Government Agencies, Private Hospitals, Medical Centres, and Public Hospitals as well as State Governors, Professional Bodies and private and professional companies.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Production Engineer
      • Apr 2015 - Sep 2019

      • Cover of LIVE (Production) and TEST (Staging) Trading systems, ensuring smooth running of trading system servers and services. • Form part of the Global support roster that provides support in European hours between 7am and 6pm. Participate in Weekend support rosters. • Provide technical support to the External Dealer community (Sell Side) and Client community (Buy Side) users of the MarketAxess GUI application and other MA Fixed Income products, inclusive of EUR, USHG, USHY and… Show more • Cover of LIVE (Production) and TEST (Staging) Trading systems, ensuring smooth running of trading system servers and services. • Form part of the Global support roster that provides support in European hours between 7am and 6pm. Participate in Weekend support rosters. • Provide technical support to the External Dealer community (Sell Side) and Client community (Buy Side) users of the MarketAxess GUI application and other MA Fixed Income products, inclusive of EUR, USHG, USHY and EM. • Provide 2nd line support services for client services and account management teams. • Interface with internal teams regularly to facilitate and manage the ongoing support for all our clients and dealers. • These include Client Services, Customer Integration, BA’s, Development, Client and Dealer Sales. • Build and maintain relationships with 3rd party vendors to troubleshoot issues to manage mutual client/dealer connectivity – these include Bloomberg, Charles River, ION, Minerva etc… • Support external users of the API (XML/FIX/SOAP) interfaces. Show less • Cover of LIVE (Production) and TEST (Staging) Trading systems, ensuring smooth running of trading system servers and services. • Form part of the Global support roster that provides support in European hours between 7am and 6pm. Participate in Weekend support rosters. • Provide technical support to the External Dealer community (Sell Side) and Client community (Buy Side) users of the MarketAxess GUI application and other MA Fixed Income products, inclusive of EUR, USHG, USHY and… Show more • Cover of LIVE (Production) and TEST (Staging) Trading systems, ensuring smooth running of trading system servers and services. • Form part of the Global support roster that provides support in European hours between 7am and 6pm. Participate in Weekend support rosters. • Provide technical support to the External Dealer community (Sell Side) and Client community (Buy Side) users of the MarketAxess GUI application and other MA Fixed Income products, inclusive of EUR, USHG, USHY and EM. • Provide 2nd line support services for client services and account management teams. • Interface with internal teams regularly to facilitate and manage the ongoing support for all our clients and dealers. • These include Client Services, Customer Integration, BA’s, Development, Client and Dealer Sales. • Build and maintain relationships with 3rd party vendors to troubleshoot issues to manage mutual client/dealer connectivity – these include Bloomberg, Charles River, ION, Minerva etc… • Support external users of the API (XML/FIX/SOAP) interfaces. Show less

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Trading Engineer
      • May 2013 - Mar 2015

      • First, second- & third-line support for low latency high frequency trading platforms as well as On-boarding new clients/cards for all Equities order flow. • Prepare and build out client configuration files using XML. • Solutions include FPGA iXecute and Order management and risk management solution; iXeye. • DBX hosted and DBX2 also supported and managed. • Client, Exchange & ISV relationship management. • Full ownership of issues and projects. • Co-ordinate and carry… Show more • First, second- & third-line support for low latency high frequency trading platforms as well as On-boarding new clients/cards for all Equities order flow. • Prepare and build out client configuration files using XML. • Solutions include FPGA iXecute and Order management and risk management solution; iXeye. • DBX hosted and DBX2 also supported and managed. • Client, Exchange & ISV relationship management. • Full ownership of issues and projects. • Co-ordinate and carry out systems and user testing, including preparation of test plans where necessary. • Travelled to Tokyo on several occasions to cover Asian domiciled client. • Daily requirement to carry out intrusive FIX log analysis of connectivity and/or order flow issues on LINUX OS. Show less • First, second- & third-line support for low latency high frequency trading platforms as well as On-boarding new clients/cards for all Equities order flow. • Prepare and build out client configuration files using XML. • Solutions include FPGA iXecute and Order management and risk management solution; iXeye. • DBX hosted and DBX2 also supported and managed. • Client, Exchange & ISV relationship management. • Full ownership of issues and projects. • Co-ordinate and carry… Show more • First, second- & third-line support for low latency high frequency trading platforms as well as On-boarding new clients/cards for all Equities order flow. • Prepare and build out client configuration files using XML. • Solutions include FPGA iXecute and Order management and risk management solution; iXeye. • DBX hosted and DBX2 also supported and managed. • Client, Exchange & ISV relationship management. • Full ownership of issues and projects. • Co-ordinate and carry out systems and user testing, including preparation of test plans where necessary. • Travelled to Tokyo on several occasions to cover Asian domiciled client. • Daily requirement to carry out intrusive FIX log analysis of connectivity and/or order flow issues on LINUX OS. Show less

    • France
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Associate Director - Infrastructure
      • Jul 2012 - Apr 2013

      • Primary point of contact for IT Services for Global Commodities business. Principally Energy products, i.e. Oil & Gas as well as Metals. • Administrate Front/Back office solutions and network, problem troubleshooting and user account management; provide instructive desktop and application support to service end user requirements. Be responsible for overall quality and end user satisfaction. • Coordinate and project manage the implementation of Core Network Infrastructure, Core… Show more • Primary point of contact for IT Services for Global Commodities business. Principally Energy products, i.e. Oil & Gas as well as Metals. • Administrate Front/Back office solutions and network, problem troubleshooting and user account management; provide instructive desktop and application support to service end user requirements. Be responsible for overall quality and end user satisfaction. • Coordinate and project manage the implementation of Core Network Infrastructure, Core Infrastructure Services, and Dedicated LME Lease line architecture to the LME SELECT service. • Source and review FIX API logs for trading solutions. • Implement and test LME SELECT, CQG and Goldman Sachs REDI platforms • Connectivity and conformance testing with LME exchange and service providers • Build and cultivate relationships with 3rd party consultancies and vendor partners. Show less • Primary point of contact for IT Services for Global Commodities business. Principally Energy products, i.e. Oil & Gas as well as Metals. • Administrate Front/Back office solutions and network, problem troubleshooting and user account management; provide instructive desktop and application support to service end user requirements. Be responsible for overall quality and end user satisfaction. • Coordinate and project manage the implementation of Core Network Infrastructure, Core… Show more • Primary point of contact for IT Services for Global Commodities business. Principally Energy products, i.e. Oil & Gas as well as Metals. • Administrate Front/Back office solutions and network, problem troubleshooting and user account management; provide instructive desktop and application support to service end user requirements. Be responsible for overall quality and end user satisfaction. • Coordinate and project manage the implementation of Core Network Infrastructure, Core Infrastructure Services, and Dedicated LME Lease line architecture to the LME SELECT service. • Source and review FIX API logs for trading solutions. • Implement and test LME SELECT, CQG and Goldman Sachs REDI platforms • Connectivity and conformance testing with LME exchange and service providers • Build and cultivate relationships with 3rd party consultancies and vendor partners. Show less

    • United States
    • Investment Banking
    • Trade Analyst
      • May 2011 - Feb 2012

      Support to all front end (Trading) and back office (Operations) users meeting all of their software and hardware needs and requirements. Trading solutions offered and supported for end users include TT | CQG | LME SELECT | APAMA. In addition we offer a number of web based solutions such as WEBICE | CURRENEX | BARX | AUTOBAHN and more. Regularly interacting with other areas of the business, i.e. Client Services to implement Trading Limit changes through risk management tools, CME… Show more Support to all front end (Trading) and back office (Operations) users meeting all of their software and hardware needs and requirements. Trading solutions offered and supported for end users include TT | CQG | LME SELECT | APAMA. In addition we offer a number of web based solutions such as WEBICE | CURRENEX | BARX | AUTOBAHN and more. Regularly interacting with other areas of the business, i.e. Client Services to implement Trading Limit changes through risk management tools, CME Clearport / WEBICE. This is only actioned after the necessary sign-off has been approved by RISK. Setup new clients and market access using the TT setup tool implementing market access and new accounts to trade into. Test with Operations (CLEARVISION), when implementing new clearing solutions as per market requirement, i.e. upgrades on LIFFE, ICE, EUREX when they arise. Implement market data solutions for users who may request BLOOMBERG, REUTERS, and CQG etc.… Show less Support to all front end (Trading) and back office (Operations) users meeting all of their software and hardware needs and requirements. Trading solutions offered and supported for end users include TT | CQG | LME SELECT | APAMA. In addition we offer a number of web based solutions such as WEBICE | CURRENEX | BARX | AUTOBAHN and more. Regularly interacting with other areas of the business, i.e. Client Services to implement Trading Limit changes through risk management tools, CME… Show more Support to all front end (Trading) and back office (Operations) users meeting all of their software and hardware needs and requirements. Trading solutions offered and supported for end users include TT | CQG | LME SELECT | APAMA. In addition we offer a number of web based solutions such as WEBICE | CURRENEX | BARX | AUTOBAHN and more. Regularly interacting with other areas of the business, i.e. Client Services to implement Trading Limit changes through risk management tools, CME Clearport / WEBICE. This is only actioned after the necessary sign-off has been approved by RISK. Setup new clients and market access using the TT setup tool implementing market access and new accounts to trade into. Test with Operations (CLEARVISION), when implementing new clearing solutions as per market requirement, i.e. upgrades on LIFFE, ICE, EUREX when they arise. Implement market data solutions for users who may request BLOOMBERG, REUTERS, and CQG etc.… Show less

    • France
    • Financial Services
    • 400 - 500 Employee
    • Front Office Analyst
      • Aug 2008 - Apr 2011

      Support all front end users on the floor looking after their software and hardware needs and requirements. Support core trading systems users connecting in via dedicated lease line and web based trading applications via the proxy server. Familiar with Colt and Radianz lines. On-boarding and fact finding involving client requirements, ascertaining asset classes, trading systems and costing. Liaise with compliance to ensure all processes and delivery is managed and met. Ensure… Show more Support all front end users on the floor looking after their software and hardware needs and requirements. Support core trading systems users connecting in via dedicated lease line and web based trading applications via the proxy server. Familiar with Colt and Radianz lines. On-boarding and fact finding involving client requirements, ascertaining asset classes, trading systems and costing. Liaise with compliance to ensure all processes and delivery is managed and met. Ensure client can reach destination gateways by telnet connectivity testing the IPs and Ports. Production testing with the user base. Connectivity testing Front end trading system support covers a broad spectrum of solutions offered across the floor to our end users. Examples of these include GL TRADE | UL TRADER | TT | PATS and many more. I am the main point of contact on GL solutions managing upgrades and standardisations, as well as testing newly declared market access across US and Pan European markets on Equity and Derivatives markets by configuring glflux files, ensuring access to SLEs (order routing server) and SLCs (price server) are correctly setup. I am the primary representative on the desk for FIX based solutions such as UL TRADER and RealTick testing and implementing software updates in alignment with the FIX team. Working closely with other IT entities, Esolutions (market access), ESTS (Systems team) and FIX team to troubleshoot and resolve API and FIX errors in terms of connectivity and trading issues. Work with market data feeds such as Reuters (DACS administration) and Bloomberg to setup new or reconfigure user’s market data access and feeds. Show less Support all front end users on the floor looking after their software and hardware needs and requirements. Support core trading systems users connecting in via dedicated lease line and web based trading applications via the proxy server. Familiar with Colt and Radianz lines. On-boarding and fact finding involving client requirements, ascertaining asset classes, trading systems and costing. Liaise with compliance to ensure all processes and delivery is managed and met. Ensure… Show more Support all front end users on the floor looking after their software and hardware needs and requirements. Support core trading systems users connecting in via dedicated lease line and web based trading applications via the proxy server. Familiar with Colt and Radianz lines. On-boarding and fact finding involving client requirements, ascertaining asset classes, trading systems and costing. Liaise with compliance to ensure all processes and delivery is managed and met. Ensure client can reach destination gateways by telnet connectivity testing the IPs and Ports. Production testing with the user base. Connectivity testing Front end trading system support covers a broad spectrum of solutions offered across the floor to our end users. Examples of these include GL TRADE | UL TRADER | TT | PATS and many more. I am the main point of contact on GL solutions managing upgrades and standardisations, as well as testing newly declared market access across US and Pan European markets on Equity and Derivatives markets by configuring glflux files, ensuring access to SLEs (order routing server) and SLCs (price server) are correctly setup. I am the primary representative on the desk for FIX based solutions such as UL TRADER and RealTick testing and implementing software updates in alignment with the FIX team. Working closely with other IT entities, Esolutions (market access), ESTS (Systems team) and FIX team to troubleshoot and resolve API and FIX errors in terms of connectivity and trading issues. Work with market data feeds such as Reuters (DACS administration) and Bloomberg to setup new or reconfigure user’s market data access and feeds. Show less

    • Information Technology & Services
    • 1 - 100 Employee
    • FIX Connectivity
      • 2006 - 2008

      Act as the primary gatekeeper for internal and external clients ensuring inbound (client side) and outbound (destination side) connectivity is maintained. Ensure order flow (DMA/CARE/ALGO) is correctly routed downstream to the expected destinations. Monitor order flow and trouble-shoot and work toward resolving errors on rejected orders using FIX messaging and the assigned tags passed to us from the vendors. Work with IT to resolve issues (connectivity/trade issues) whilst… Show more Act as the primary gatekeeper for internal and external clients ensuring inbound (client side) and outbound (destination side) connectivity is maintained. Ensure order flow (DMA/CARE/ALGO) is correctly routed downstream to the expected destinations. Monitor order flow and trouble-shoot and work toward resolving errors on rejected orders using FIX messaging and the assigned tags passed to us from the vendors. Work with IT to resolve issues (connectivity/trade issues) whilst maintaining a constant line of communication with clients (internal desks and external) providing them with updates. Work with Market Data feeds; Reuters and Bloomberg to help us identify an instrument; i.e. SEDOL/RIC for static data issues. Tools allow us to check the prints on a trades being queried by a client or the Time in sales on a name. Strong understanding of GCC Transact Tools as clients order flow hits the client gateway before being passed through to the destination gateway via the FIX engine. Understand how clients route orders through multi client connections – and understanding routing rules and enumerations. Understanding of the AS400 Series tool with regard to being able to setup clients and navigate around the system. Client on-boarding – maintaining relationships and following up with client and IT teams when setting up clients. Manage various moving pieces in the process whilst applying the appropriate routing rules and enumerations for client setups. Through the process manage the client expectations whilst updating the Sales Contact at Bear Stearns. Show less Act as the primary gatekeeper for internal and external clients ensuring inbound (client side) and outbound (destination side) connectivity is maintained. Ensure order flow (DMA/CARE/ALGO) is correctly routed downstream to the expected destinations. Monitor order flow and trouble-shoot and work toward resolving errors on rejected orders using FIX messaging and the assigned tags passed to us from the vendors. Work with IT to resolve issues (connectivity/trade issues) whilst… Show more Act as the primary gatekeeper for internal and external clients ensuring inbound (client side) and outbound (destination side) connectivity is maintained. Ensure order flow (DMA/CARE/ALGO) is correctly routed downstream to the expected destinations. Monitor order flow and trouble-shoot and work toward resolving errors on rejected orders using FIX messaging and the assigned tags passed to us from the vendors. Work with IT to resolve issues (connectivity/trade issues) whilst maintaining a constant line of communication with clients (internal desks and external) providing them with updates. Work with Market Data feeds; Reuters and Bloomberg to help us identify an instrument; i.e. SEDOL/RIC for static data issues. Tools allow us to check the prints on a trades being queried by a client or the Time in sales on a name. Strong understanding of GCC Transact Tools as clients order flow hits the client gateway before being passed through to the destination gateway via the FIX engine. Understand how clients route orders through multi client connections – and understanding routing rules and enumerations. Understanding of the AS400 Series tool with regard to being able to setup clients and navigate around the system. Client on-boarding – maintaining relationships and following up with client and IT teams when setting up clients. Manage various moving pieces in the process whilst applying the appropriate routing rules and enumerations for client setups. Through the process manage the client expectations whilst updating the Sales Contact at Bear Stearns. Show less

    • Technical Account Management
      • 2004 - 2006

      Technical Front Office support troubleshooting and providing fixes for clients who use GLWIN platform and its sub-modules (Selector Manager, Automate, Arwin) managing them from when reported through to resolution. Working with the Production Team on support issues and specialised Market Projects provided me with an excellent understanding to GL’s Systems Architecture, and strong knowledge of Financial Markets including SETS, EURONEXT, LIFFE, XETRA, EUREX, CME, ECBOT, VIRTX, SWX, and… Show more Technical Front Office support troubleshooting and providing fixes for clients who use GLWIN platform and its sub-modules (Selector Manager, Automate, Arwin) managing them from when reported through to resolution. Working with the Production Team on support issues and specialised Market Projects provided me with an excellent understanding to GL’s Systems Architecture, and strong knowledge of Financial Markets including SETS, EURONEXT, LIFFE, XETRA, EUREX, CME, ECBOT, VIRTX, SWX, and SIBE. Support and assist in the set up of Risk Management solutions for Clients. Account Manager Role required me to act as a single point of contact for the allocated clients dealing with their functional front office and server side production issues relating to order management and flow as well as any market data feed issues affecting the client. Consultancy on client’s requirements. Coordination with other GL subsidiaries WWW on GLNET (proprietary network) installations. Maintenance and management of issues list supporting client remotely or visiting face-to-face. UNIX tool used to access client servers and exposure to FIX connectivity used by clients. Well versed on GL Architecture and the interconnectivity between GL, its clients and brokers. Show less Technical Front Office support troubleshooting and providing fixes for clients who use GLWIN platform and its sub-modules (Selector Manager, Automate, Arwin) managing them from when reported through to resolution. Working with the Production Team on support issues and specialised Market Projects provided me with an excellent understanding to GL’s Systems Architecture, and strong knowledge of Financial Markets including SETS, EURONEXT, LIFFE, XETRA, EUREX, CME, ECBOT, VIRTX, SWX, and… Show more Technical Front Office support troubleshooting and providing fixes for clients who use GLWIN platform and its sub-modules (Selector Manager, Automate, Arwin) managing them from when reported through to resolution. Working with the Production Team on support issues and specialised Market Projects provided me with an excellent understanding to GL’s Systems Architecture, and strong knowledge of Financial Markets including SETS, EURONEXT, LIFFE, XETRA, EUREX, CME, ECBOT, VIRTX, SWX, and SIBE. Support and assist in the set up of Risk Management solutions for Clients. Account Manager Role required me to act as a single point of contact for the allocated clients dealing with their functional front office and server side production issues relating to order management and flow as well as any market data feed issues affecting the client. Consultancy on client’s requirements. Coordination with other GL subsidiaries WWW on GLNET (proprietary network) installations. Maintenance and management of issues list supporting client remotely or visiting face-to-face. UNIX tool used to access client servers and exposure to FIX connectivity used by clients. Well versed on GL Architecture and the interconnectivity between GL, its clients and brokers. Show less

Education

  • University of Manchester - Manchester Business School
    Bachelor of Science (BSc), Business IT Management
    1999 - 2003

Community

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