Experience

World Network Services(Wns)Global Services PrivateLimited

• India
• Consumer Services
• 1 - 100 Employee

• Deputy Manager

  • Jul 2023 - Present

• Assistant Manager

  • Dec 2017 - Jul 2023

  n innovative learning and development professional with overall 7.5years of experience in BPM, Finance & Accounting operations (AR), transitioned Collections from IMG London to WNS Mumbai and specializes in using strategies to solve learning needs of organizations via e-learning, Gamification, Virtual training and Story Boarding, SOP governance and managing Stake holders.



BLOM IT SERVICES PRIVATE LIMITED

• India
• Outsourcing/Offshoring
• 1 - 100 Employee

• Ex: Payroll Analyst

  • Feb 2016 - Jul 2017

  Worked as Sr. Quality Analyst in Payroll Department: Processed pays to Australian employees who worked on behalf of Ozstaff for different companies in Australia. • Prepared Time Sheets for various clients and calculated hours, meals, allowances, work cover injury and deductions of candidates. • Processed pays in the Fast pay, confirming, Processing, running and roll over of batches. • Prepared the budget reports for various clients and matching the hours with the client sales Worked as Sr. Quality Analyst in Payroll Department: Processed pays to Australian employees who worked on behalf of Ozstaff for different companies in Australia. • Prepared Time Sheets for various clients and calculated hours, meals, allowances, work cover injury and deductions of candidates. • Processed pays in the Fast pay, confirming, Processing, running and roll over of batches. • Prepared the budget reports for various clients and matching the hours with the client sales



EX: TESCO

• Process Executive

  • Apr 2014 - Jan 2016

  • Analyzed estimates by different suppliers and send to GMMS of various Tesco stores for approval • Raised Maintenance Capital and emergency capital works for various maintenance works in the stores • Worked on applications Verisae and My property • Prepared daily reports specifying keeping record of estimates outstanding, estimates approved and rejected • Prepared weekly reports on segregation of Revenue works and Capital Works • Prepared Dashboard to upload the information in the MY Property of various stores, contractors and Group Maintenance managers and Format maintenance managers Show less



EX: INFOSYS

• Information Technology & Services
• 1 - 100 Employee

• Ex: Process Associate

  • Jun 2011 - Oct 2012

  • Payment Booking and clearing to the corresponding invoice. • Created dispute against short payments. • Set up new customer referring the documents like Bank Guarantee etc. • Cash Applications. • Knowledge of software SAP ( System Application Product ). • Processed the refund of excess payment and putting the adjustments on the basis of request from customer. Processing the intercompany transfer’s. • Prepared revised invoices (Memo Bills). • Prepared of Pre Bills. • Payment Booking and clearing to the corresponding invoice. • Created dispute against short payments. • Set up new customer referring the documents like Bank Guarantee etc. • Cash Applications. • Knowledge of software SAP ( System Application Product ). • Processed the refund of excess payment and putting the adjustments on the basis of request from customer. Processing the intercompany transfer’s. • Prepared revised invoices (Memo Bills). • Prepared of Pre Bills.