Hema Cheran

Business Analyst at Osiz Technologies Private Limited
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Contact Information
Location
Chinthamani Madurai, Tamil Nadu, India, IN
Languages
  • English Professional working proficiency

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Experience

    • India
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Business Analyst
      • Aug 2021 - Present

      Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.Staying up-to-date on the latest process and IT advancements to automate and modernize systems.Conducting meetings and presentations to share ideas and findings.Performing requirements analysis.Documenting and communicating the results of your efforts.Effectively communicating your insights and plans to cross-functional team members and management.Gathering critical information from meetings with various stakeholders and producing useful reports.Working closely with clients, technicians, and managerial coworkers. Providing leadership, training, coaching, and guidance to junior staff.Allocating resources and maintaining cost efficiency.Ensuring solutions meet business needs and requirements.Performing user acceptance testing.Managing projects, developing project plans, and monitoring performance.Updating, implementing, and maintaining procedures.Prioritizing initiatives based on business needs and requirements. Show less

    • India
    • Human Resources Services
    • 700 & Above Employee
    • background verification specialist
      • Jun 2019 - Apr 2021

      Main Responsibility is the client handling and background verification process for the US customers.My process is to verify that an individual is who they claim to be, and this provides an opportunity to check and confirm the validity of someone's criminal record, education, employment history, and other activities from their past. The frequency, purpose, and legitimacy of background checks varies among countries, industries, and individuals. An employment background check typically takes place when someone applies for a job. My experience is for the US customers. In order to assist the US customers according to their requirements and guidelines I need to take a outbound calls as well. Show less

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Customer Support Representative
      • Dec 2018 - Apr 2019

Education

  • SBM College of Engineering and Technology, Dindigul
    Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering
    2014 - 2018

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