Experience

Spaag

• France
• Advertising Services
• 1 - 100 Employee

• Senior Growth Analyst

  • Mar 2023 - Present

• Growth analyst

  • Sep 2021 - Mar 2023



Cofidis France

• France
• Financial Services
• 300 - 400 Employee

• Community Manager

  • Aug 2020 - Sep 2021



Cofidis España

• Spain
• Financial Services
• 300 - 400 Employee

• Assitant project Manager

  • Jan 2019 - Jul 2019

  Construction of customer's process Creation of customer email and advertising communications Benchmark Analysis of the results and improvement of the customer experience Construction of customer's process Creation of customer email and advertising communications Benchmark Analysis of the results and improvement of the customer experience



Brioche Dorée

• France
• Food and Beverage Manufacturing
• 400 - 500 Employee

• saller & preparator

  • Sep 2018 - Dec 2018

  - Sales and achievement of sales objectives - food ray preparation - independent management of the additional corner at the main point of sale - Sales and achievement of sales objectives - food ray preparation - independent management of the additional corner at the main point of sale



diSKovery Lille

• France
• Civic and Social Organizations
• 1 - 100 Employee

• Responsible hub raisong & Accountant

  • Sep 2017 - Dec 2018

  - find partenership in food industry - find partnership to organise event - Management of budget - find partenership in food industry - find partnership to organise event - Management of budget



Ready Pac Foods, Inc.

• United States
• Food Production
• 300 - 400 Employee

• Innovation marketing

  • May 2018 - Jul 2018

  Missions : - show and define all the french products to inspirate the innovation team - create documents to define best tasting practice - translate and sumup french documents - involve on new product development - study a focus group Missions : - show and define all the french products to inspirate the innovation team - create documents to define best tasting practice - translate and sumup french documents - involve on new product development - study a focus group



Norauto France

• France
• Vehicle Repair and Maintenance
• 700 & Above Employee

• Agent de service clientèle/ customer service

  • May 2017 - Jul 2017

  - Handling costumers complains - Treatment of contention by phone,mail and letter - Monitoring of the answer gave and satisfaction of the customer - Handling costumers complains - Treatment of contention by phone,mail and letter - Monitoring of the answer gave and satisfaction of the customer



Norauto France

• France
• Vehicle Repair and Maintenance
• 700 & Above Employee

• Agent de service client

  • May 2016 - Jul 2016

  - Handling costumers complains - Treatment of contention by phone ,mail and letter - Monitoring of the answer gave and satisfaction of the customer - Handling costumers complains - Treatment of contention by phone ,mail and letter - Monitoring of the answer gave and satisfaction of the customer