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Toby Sawday

Heloise was a pleasure to work with - deeply human, committed and up for rolling up her sleeves where needed. She managed ably in an unusual and challenging context, uncomplainingly, and worked way beyond the call of duty. Put simply, she's a thorough grown up.

James Blackmore

I’ve been lucky enough to work alongside Heloise over the last ten years in a number of capacities, most recently reporting to her as part of a global strategy team. In my experience Heloise has been a fantastic mentor and manager, always working at 100% capacity and leading by example. She has been the driving force behind a number of successful and highly complex global projects, an inspirational leader and highly respected member of the senior management team. It has been a real pleasure working with Heloise and I would highly recommend her to any prospective employer or organization.

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Credentials

  • Prince 2 Practitioner
    PRINCE2.com

Experience

    • United Kingdom
    • Environmental Services
    • 1 - 100 Employee
    • Director
      • Nov 2021 - Present

      Helping to steer and shape a sustainable future for Bristol Food Network; supporting organisational change through improvement of our operational processes, policies and financial management. Maintaining programme oversight and team leadership for Bristol Good Food 2030 on behalf of the Board of Directors.

    • Bristol Good Food 2030 - Programme Manager & Strategic Framework Developer
      • Nov 2021 - Present

      Working with colleagues and partners across Bristol's food system to develop a new strategic framework and set of action plans for us to build a more resilient, healthy food system for the city up to 2030 and beyond. In this crucial decade for environmental ,social and economic change, we need a clear pathway for goals and actions in our food system, which we can monitor and measure change against. The framework and action plans will be developed and delivered collaboratively with stakeholders across Bristol.

    • Real Estate
    • 1 - 100 Employee
    • Freelance Sustainability Consultant
      • Apr 2018 - Jun 2022
    • Sustainability Consultant
      • Dec 2021 - Mar 2022

      Working as part of The Severn Vision 3Cs Project Team - an Environment Agency funded project, led by Somerset Wildlife Trust. We are engaging diverse stakeholders across the Severn Estuary and its outer reaches, to develop a new framework for managing the area's globally important ecosystem. The framework will support delivering enhanced ecosystem resilience, climate change adaptation, governance and sustainable development in the area. Working as part of The Severn Vision 3Cs Project Team - an Environment Agency funded project, led by Somerset Wildlife Trust. We are engaging diverse stakeholders across the Severn Estuary and its outer reaches, to develop a new framework for managing the area's globally important ecosystem. The framework will support delivering enhanced ecosystem resilience, climate change adaptation, governance and sustainable development in the area.

    • Researcher & Report Writer
      • May 2020 - Apr 2021

      Conducted consumer research into the effects of the Covid-19 pandemic on food buying and consumption trends, focusing on local, independent supply chains; analysing the results and producing a detailed report. Researched evidence of the development of Bristol’s local food economy from 2015 onwards, to submit compelling evidence for the city’s Gold Sustainable Food Places award bid. Primary and secondary research, with a wide range of stakeholders identified and engaged. Production of a 10k word report.

    • United Kingdom
    • Travel Arrangements
    • 1 - 100 Employee
    • Sustainability Consultant
      • Jun 2019 - Nov 2019

      Supporting Swoop in implementing the first stages of their sustainability strategy. Main focus: developing & introducing carbon reduction initiatives; developing behaviour change campaigns to influence customers both during their holiday and beyond in everyday life. Supporting Swoop in implementing the first stages of their sustainability strategy. Main focus: developing & introducing carbon reduction initiatives; developing behaviour change campaigns to influence customers both during their holiday and beyond in everyday life.

    • United Kingdom
    • Food and Beverage Services
    • 1 - 100 Employee
    • Project Manager - Crowdfunding Campaign
      • May 2018 - Nov 2018

      Project managing the preparation for and successful execution of a crowdfunder campaign. The campaign closed at more than £7K over the original £20K target and also exceeded a stretch target during its final week. Work included: - Development of messaging - Delivery of campaign film - Supporting marketing & PR activity - Reward sourcing - Developing support for the campaign through networking Project managing the preparation for and successful execution of a crowdfunder campaign. The campaign closed at more than £7K over the original £20K target and also exceeded a stretch target during its final week. Work included: - Development of messaging - Delivery of campaign film - Supporting marketing & PR activity - Reward sourcing - Developing support for the campaign through networking

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • MSc Sustainable Development in Practice
      • Sep 2015 - Apr 2018

      Graduated with a Distinction, having focused on sustainable food & agriculture, my thesis explored the challenges facing alternative food networks. This was a multi-faceted masters delivering the skills to implement environmental and social sustainability. Core areas of study include behaviour change, organisational and operational change, effective communications campaigns, key sustainability frameworks and theories. Other work covered domestic tourism, food security, agriculture, sustainable procurement and nutrition/food consumption habits.

    • United Kingdom
    • Non-profit Organizations
    • 1 - 100 Employee
    • Programme Co-ordinator
      • Jun 2017 - Aug 2017

      Masters placement role - developing an engaging and inspirational programme for the first Catalyst Bootcamp, a 3 day residential course providing teenage girls with sustainability knowledge, soft skills, confidence & emotional resilience. - Collaborating with the directors to develop a vision for the programme - Identifying, engaging and collaborating with speakers -Using research, creativity and networking skills to develop a programme of compelling content - Operational planning for the event -Developing learning materials to support successful delivery -Commercial support for crowdfunding campaign, sales and marketing activity

    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Head of Sales Planning & Development
      • Jan 2012 - Aug 2015

      Reporting to the SVP Sales & Marketing, overseeing a London and Hong Kong based team, providing a wide range commercial and strategic support to Sales & Marketing globally across 27 offices. Including:• Definition and delivery of overall sales strategy, delivery of regional and global strategies for example in relation to distribution, value proposition or new market entry• Sales planning and the development of sales effectiveness• Business change projects including company integrations, business process & customer experience improvements• Definition & prioritisation of technology development on behalf of Sales & Marketing, Ownership of 3rd party distribution relationships & strategy.• BI and MI strategy for Sales & Marketing. • Ownership of CRM strategy and day-to-day management of Salesforce.com, driving value to the business along with required adoption and data quality standards.

    • Manager, Global Strategy & Commercial Development
      • Jan 2010 - Dec 2011

      • Definition and delivery of commercial & strategic projects for Sales & Operations globally, including:• Roll out and ongoing management of Salesforce CRM to c.400 users in 25 offices• Sales planning activity• Responsible on behalf of Sales for the successful delivery of company-wide major business change & technology programmes• Identification and delivery business process improvements, management of BI on behalf of Sales

    • Commercial Manager, EMEA
      • Apr 2008 - Dec 2009

      Management of commercial projects for in Europe & Latin America Sales & Operations including successful delivery of a pan-European retail re-brand within 3 months, various strategic product & pricing initiatives and development of business cases for Senior Leadership Team approval

    • United Kingdom
    • Travel Arrangements
    • 500 - 600 Employee
    • Manager - Leisure Travel
      • Apr 2007 - Mar 2008

      A general management role, handling a separate, start-up business unit within the company - the Private Clients invitation-only service - and management of the partnership Leisure Travel service for all clients. Achievements included: • A complete strategic review of the Private Clients proposition, including development of branding, marketing and value proposition, sales approach and operational set up, to ensure delivery of the highest quality product and customer service experience for high net worth individuals (clients included chairmans, managing partners and CEO of City firms). • A review of the partnership leisure travel service, including management of RFP process to select an appropriate partner to deliver a holiday booking service to all our clients' employees, with the goal of improving the product offering and driving sales and conversion growth

    • United Kingdom
    • Travel Arrangements
    • 400 - 500 Employee
    • New Business Development Manager
      • Oct 2004 - Mar 2007

      Achievements included: Development of strategy & 5 year business plan for new overseas partnerships • Business case • Sourcing & evaluation of potential partners • Development of business models & partner contract negotiation Development of branded hotel product: • Establishment of policies and KPIs • Sales performance & brand consistency initiatives • Sourcing and evaluation of potential new properties in Caribbean & MIdddle East Analysis & evaluation of potential business partnerships (JV, M&A etc.) • Research into and analysis of potential partners, recommendations to the Board of Directors

    • Assistant Hotel Manager
      • Nov 2003 - Apr 2004

      • Running 120 bed hotel in a ski resort for TUI with a team of 25 staff • Running 120 bed hotel in a ski resort for TUI with a team of 25 staff

    • Senior Product Manager/Product Manager
      • Aug 1999 - Aug 2003

      Responsible for the 2nd largest revenue producing region of Mainland Spain, Portugal & Madeira for Thomson Holidays. Role included: • Market and competitor analysis, product development and destination strategy • Pricing & yield management, responsible for achieving sales & profit targets • Hotel supplier management including contract negotiation Responsible for the 2nd largest revenue producing region of Mainland Spain, Portugal & Madeira for Thomson Holidays. Role included: • Market and competitor analysis, product development and destination strategy • Pricing & yield management, responsible for achieving sales & profit targets • Hotel supplier management including contract negotiation

Education

  • University of the West of England
    MSc Sustainable Development in Practice, Sustainability Studies
    2015 - 2018
  • Sheffield Hallam University
    Hotel & Tourism Management (International Award), Tourism and Travel Services Management
    1995 - 1999
  • Oxford high school
    1987 - 1992

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