Hellena D.

Public Safety Dispatcher / 911 Operator at Township of Montclair
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 2 ratings
  • (2)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

Brandon Johnson

Passionate... if I could sum up ALL of her characteristics into one word. She considered her clients and customers FIRST in every occasion. Whether closing the customer on our services, or maintaining that customer and increasing product usage, Hellena consistently thought of ways we could improve products, delivery, and/or conversion funnels in order to drive new business. I would happily recommend her to a progressive company desiring to have an eager and motivated employee.

Vincent Risalvato

This is a testitmonial to the work ethic, competency and reliability of Hellena. I have known and worked with Hellena for the last three years. Although, Helenna did not report to me directly, she performed similar duties within a sister solution at Premiere Global Services. Hellena's office space was directly adjacent to mine, as I witnessed daily, first hand, her sales professionalism, customer interaction and support. From the first day I met Hellena, I was ALWAYS impressed how she handled herself on the phone, in every type of customer facing situation. Whether it was a cold call, web sales lead, customer support/training or account collection, Hellena is very impressive. Hellena has a natural talent and passion for what she does; not just the skill, work ethic and commitment she displays with each phone call and email. Hellena is a single mom with three great respectable kids. She carefully balances her love and attention for her family, along with her responsibilities of her career. One never seemed to over power or got in the way of the other. Direction and consideration was outlined and established for each, while Hellena successfully directed positive familiy growth and sales results. I would strongly recommend Hellena to any organization that was determined to add quality people of Hellena's caliber. Respectfully submitted Vinny Risalvato 201-288-3510

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Public Safety Dispatcher / 911 Operator
      • Feb 2012 - Present

      Also known as a Public Safety Dispatcher or 911 Operator. Take calls for police, fire, or ambulance assistance, and dispatch emergency personnel and vehicles. Must determine the level and nature of police assistance required for each situation. Emergency responders rely on my calm response and communication of details as they handle situations and protect the public. Also known as a Public Safety Dispatcher or 911 Operator. Take calls for police, fire, or ambulance assistance, and dispatch emergency personnel and vehicles. Must determine the level and nature of police assistance required for each situation. Emergency responders rely on my calm response and communication of details as they handle situations and protect the public.

    • Paraprofessional
      • Sep 2010 - Present

    • Substitute Teacher/Paraprofessional
      • Apr 2010 - Present

    • Administration Clerk
      • Mar 2010 - Aug 2010

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Inside Sales Account Manager
      • Aug 2001 - Jun 2009

Education

  • Seton Hall University
    Bachelor of Science, Business Administration & Industrial Relations
  • The Chubb Institute now known as Anthem
    Certificate, Network Engineering and Data Commnications
    2001 -

Community

You need to have a working account to view this content. Click here to join now