Experience

Grime Fighters Service Group

• Canada
• Facilities Services
• 1 - 100 Employee

• • Mar 2022 - Present

  - Responsible for training and coaching team members- Performed regular worksite and vehicle audits- Managed department resources to meet established department goals- Responsible for managing supervisors and technicians in the department- Fill the roles of Production Manager or Warehouse & Systems Manager when needed- Client relationship and report management

• • Mar 2021 - Feb 2022

  - Responsible for supervising technicians to ensure the team was working safely and effectively- Lead project operations and safety meetings- Completed projects within budget- Responsible for verifying the work hours of technicians in the team- Client relationship on the fields

• • Mar 2020 - Feb 2021

  - Responsible for external maintenance of commercial buildings- Performed projects completion within budget- Maintained, assembled, and inspected tools and equipment required at work sites



Dilawri Group of Companies

• Canada
• Motor Vehicle Manufacturing
• 300 - 400 Employee

• Customer Service Representative

  • Sep 2019 - Mar 2020

  Responsible for the customer service department. Attributions included: - Reception - Valet - Automotive service - Customer service relations Responsible for the customer service department. Attributions included: - Reception - Valet - Automotive service - Customer service relations



Alterdata Software

• Brazil
• Software Development
• 700 & Above Employee

• • Apr 2016 - Jul 2019

  - Responsible for developing the company's sales analysis - Periodically reporting market analysis to the board of directors- Responsible for new branches development- Development of training processes for sales reps and new managers- Number one sales rep for three consecutive years (2017, 2018, 2019)- My sales numbers represented around 40% of the total department- Responsible for the opening of three branches across the country in the last two years on the job

• • Nov 2012 - Apr 2016

  - Customer service specialist- Responsible for multiple clients, dealing with software issues and any other matters with their accounts- Occasional IT support- Managed third party technical support team