Heli Gandhi

Assistant Recruiter at Fortune Recruits
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Contact Information
Location
Toronto, Ontario, Canada, CA
Languages
  • English Full professional proficiency
  • Hindi Full professional proficiency
  • Gujarati Native or bilingual proficiency

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Experience

    • Staffing and Recruiting
    • 1 - 100 Employee
    • Assistant Recruiter
      • Apr 2023 - Present

      • Working closely with managers to gain a comprehensive understanding of the company’s hiring needs for every role, and to meet competitive hiring goals and expectations • Managing the full recruitment life-cycle across a variety of open roles, helping managers find, hire, and retain quality candidates • Partnering with recruiting team and senior managers to design, refine, and implement innovative recruitment strategies • Remaining active with job boards, social networks, and platforms for finding quality candidates, and creating and posting job descriptions and announcements • Conducting initial phone screens and interviews with potential hires to assess their qualifications Show less

    • Canada
    • Human Resources Services
    • 100 - 200 Employee
    • Registered member
      • Aug 2022 - Present
    • Mexico
    • Business Consulting and Services
    • Group Project Leader
      • Jan 2023 - Apr 2023

      • Developed a comprehensive HR department start-up business plan, applying strategic decision-making and human resources expertise • Conducted thorough research, presented evidence-based solutions, and effectively communicated the plan's rationale in a formal presentation • Leadership, problem-solving, and team management skills ensured successful project execution and positive impacts on the organization • Developed a comprehensive HR department start-up business plan, applying strategic decision-making and human resources expertise • Conducted thorough research, presented evidence-based solutions, and effectively communicated the plan's rationale in a formal presentation • Leadership, problem-solving, and team management skills ensured successful project execution and positive impacts on the organization

    • Education Management
    • Junior Human Resources Generalist
      • Jan 2021 - Apr 2023

      ● Collaborated with leadership to design development plans and performance management strategies ● Updated performance strategies, including management-employee meetings, increasing retention by 31% ● Held quarterly 1-on-1 meetings with underperforming staff, improving productivity by 43% and retention rates by 22% ● Collaborated with leadership to design development plans and performance management strategies ● Updated performance strategies, including management-employee meetings, increasing retention by 31% ● Held quarterly 1-on-1 meetings with underperforming staff, improving productivity by 43% and retention rates by 22%

    • Canada
    • Food & Beverages
    • Customer Service Specialist
      • Feb 2020 - Sep 2020

      ● Resolved 96% of customer questions or issues with a compassionate and empathetic approach ● Exceeded sales targets by 28% by maintaining a robust knowledge of the inventory and assessing customer needs ● Re-stocked inventory, and updated back-end systems as inventory was re-stocked, reducing errors by 10% ● Resolved 96% of customer questions or issues with a compassionate and empathetic approach ● Exceeded sales targets by 28% by maintaining a robust knowledge of the inventory and assessing customer needs ● Re-stocked inventory, and updated back-end systems as inventory was re-stocked, reducing errors by 10%

    • Customer Service Associate
      • Mar 2017 - Dec 2019

      • Recommended merchandise based on individual requirements • Managed third-party contracts and supervised the staff • Increased sales and customer walk in by 25% • Recorded feedback from customers and reverted with relevant information • Recommended merchandise based on individual requirements • Managed third-party contracts and supervised the staff • Increased sales and customer walk in by 25% • Recorded feedback from customers and reverted with relevant information

Education

  • Humber College
    Postgraduate Degree, Human Resources Management/Personnel Administration, General
    2022 - 2023
  • University of Wollongong
    Masters of International Business, Business Administration and Management, General
    2020 - 2020
  • Veer Narmad South Gujarat University, Surat
    Bachelor of Commerce - BCom, Business/Commerce, General
    2016 - 2019
  • Shri C.C. Shah Sarvajanik English High School
    High School Diploma, Business/Commerce, General
    2015 - 2016

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