Helen Harbord FISTC

Content Designer at Ennov
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us****@****om
(386) 825-5501
Location
UK
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Credentials

  • Certified UX Writer
    UX Content Collective
    Mar, 2022
    - Sep, 2024
  • Fellow of ISTC
    Institute of Scientific and Technical Communicators
    Aug, 2014
    - Sep, 2024
  • Member of eLearning Guild
    The eLearning Guild

Experience

  • Ennov
    • France
    • Software Development
    • 100 - 200 Employee
    • Content Designer
      • Apr 2022 - Present
  • Elsevier Clinical Solutions
    • Technical Author
      • Dec 2015 - Apr 2022

      Same role as at InferMed, following their acquisition by Elsevier. Same role as at InferMed, following their acquisition by Elsevier.

  • MyCognition
    • United Kingdom
    • Health, Wellness & Fitness
    • Content Writer
      • Mar 2016 - Jul 2016

      Worked on a freelance basis on user interface microcopy and flow as well as marketing brochure copy. Worked on a freelance basis on user interface microcopy and flow as well as marketing brochure copy.

  • InferMed Ltd
    • United States
    • Medical Practices
    • Technical Writer
      • Aug 2006 - Dec 2015

      Developing online help, user guides, API guide, training material & regular release documentation for clinical trial management system. Includes work on user interface, microcopy, user experience & usability testing, product demo videos, marketing videos, training videos and customer support site & onboarding material. Developing online help, user guides, API guide, training material & regular release documentation for clinical trial management system. Includes work on user interface, microcopy, user experience & usability testing, product demo videos, marketing videos, training videos and customer support site & onboarding material.

    • Technical Writer
      • Sep 1999 - Mar 2002

      Designed and developed online help for clinical trial management system. Designed and developed online help for clinical trial management system.

  • Software Resource Ltd
    • India
    • IT Services and IT Consulting
    • Technical Writer
      • Mar 1999 - Sep 1999

      Wrote online help and training material for gas & electricity metering software. Wrote online help and training material for gas & electricity metering software.

  • Computill Ltd
    • Brazil
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Writer
      • Apr 1997 - Mar 1999

      Wrote user manuals, online help and training material for a Point of Sale till system used in hair & beauty salons. Wrote user manuals, online help and training material for a Point of Sale till system used in hair & beauty salons.

  • MOSS Systems
    • United States
    • Technical Writer
      • Aug 1996 - Apr 1997

      Worked on user manuals and online help for civil engineering software. Worked on user manuals and online help for civil engineering software.

Education

  • University of Sussex
    Bachelor of Arts (BA) Hons, Linguistics
    1992 - 1995

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