Helen Wilks

Managerial Assistant at Prezly - PR Software
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Contact Information
Location
Kortenaken, Flemish Region, Belgium, BE
Languages
  • English Native or bilingual proficiency
  • French Full professional proficiency
  • Italian Limited working proficiency
  • Spanish Elementary proficiency
  • Dutch Elementary proficiency

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Bio

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Experience

    • Managerial Assistant
      • Mar 2022 - Present

    • Events and Communications Officer
      • Jan 2020 - Present

    • Communications Manager
      • Aug 2021 - Mar 2022

    • Belgium
    • Education Administration Programs
    • 100 - 200 Employee
    • Admissions Administrator
      • Mar 2017 - Dec 2019

    • English Tutor
      • Jan 2017 - May 2017

      Teaching advanced Business English to Deloitte employees on a weekly basis for a fifteen-weekperiod until May 2017. Covering topics such as nuances in language, business terminology anddifferences in formal and informal speech and writing.Preparation for each class and the ensuring stimulating, interesting content.Setting and marking homework on a weekly basis, providing feedback and sharing best practice withthe rest of the class. Teaching advanced Business English to Deloitte employees on a weekly basis for a fifteen-weekperiod until May 2017. Covering topics such as nuances in language, business terminology anddifferences in formal and informal speech and writing.Preparation for each class and the ensuring stimulating, interesting content.Setting and marking homework on a weekly basis, providing feedback and sharing best practice withthe rest of the class.

    • United Kingdom
    • Non-profit Organizations
    • 1 - 100 Employee
    • Deputy Manager
      • Mar 2016 - Sep 2016

      Managing a team of eight staff and ensuring effective communication between the team,management and senior management.Organising team meetings and communicating minutes, as well as conducting one to one sessions,training new starters and recruitment of staff.Set up and organisation of a centre shop and building relationships with suppliers so that the charity was able to maximise profits. Filing and paying of invoices.Responsible for dog intake in the centre and rehoming figures for the dogs in our care. Responsiblefor organising vet visits and training staff to handle the dogs during the visits.

    • Communications Officer and Supervisor
      • Feb 2014 - Mar 2016

      Welcoming new clients, colleagues, senior management and the Board of Trustees into the centreand making them feel at ease from the moment of arrival. Building relationships with adopters, localbusinesses and local media to increase the charity's profile and reputation.Organising events, talks and shows to raise money for the charity and organising the team asappropriate.Handling phone calls, dealing with complaints and queries and managing the centre diary with itsappointments and management availability. Responsible for the charity Facebook and Twitter pagesand keeping the details up to date.Attending events to promote the charity and using fairs and open days to increase profile.Maintaining client and adopter details to establish financial support.

    • Argentina
    • Food and Beverage Services
    • 1 - 100 Employee
    • Communications Advisor
      • Aug 2013 - Feb 2014

      Writing and publishing content for the weekly and monthly refinery business newsletter, "Newswire."Editor-in-Chief for the quarterly team magazine "Pipeline."Choosing and organising a competition for the biennial refinery local calendar, printed and publishedfor colleagues and local residents.Liaison with the Senior Management Team and communication of important messages to theworkforce.In charge of the company intranet system and Total UK website.Working in crisis communications and creating statements/briefs for publication from seniormanagement to external sources.Supporting the General Manager and proof-reading documents for publication.

    • United Kingdom
    • Food and Beverage Services
    • 700 & Above Employee
    • Store Manager
      • Jul 2009 - Aug 2013

      In charge of recruitment, training and performance management.Responsible for Health and Safety, Fire and all Due Diligence documentation in the store. Great team leader, leading teams to victory and being the first franchise store in M&S to achieve 100% in a Health and Safety audit and improving our Mystery Shopper scores to the best in the region.Analysis of business performance and conducting monthly period reviews.Minute taking and write up after manager meetings.In charge of the store cash office and responsible for arranging cash collection from an externalcompany.

Education

  • Aberystwyth University
    Bachelor’s Degree, Modern European Languages
    2005 - 2009
  • St Mary's RC Comprehensive School
    High School
    1997 - 2004

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