HELENE JABON
Responsable service soumissions at balcaen- Claim this Profile
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French Native or bilingual proficiency
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English Full professional proficiency
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Ducth Professional working proficiency
Topline Score
Bio
Thomas GROS
Helene has the capability of dealing both with customers (as key account manager) and technical teams (as business owner) in order to define and lead commercial requests until their delivery; Rigorous and self-governing, it's a pure pleasure to be able to rely on her work, knowing this will be done an efficient way; With her corporate mind-set, she's not afraid of responsibilities and becomes naturally a central point of contact within planning and operational tasks.
Thomas GROS
Helene has the capability of dealing both with customers (as key account manager) and technical teams (as business owner) in order to define and lead commercial requests until their delivery; Rigorous and self-governing, it's a pure pleasure to be able to rely on her work, knowing this will be done an efficient way; With her corporate mind-set, she's not afraid of responsibilities and becomes naturally a central point of contact within planning and operational tasks.
Thomas GROS
Helene has the capability of dealing both with customers (as key account manager) and technical teams (as business owner) in order to define and lead commercial requests until their delivery; Rigorous and self-governing, it's a pure pleasure to be able to rely on her work, knowing this will be done an efficient way; With her corporate mind-set, she's not afraid of responsibilities and becomes naturally a central point of contact within planning and operational tasks.
Thomas GROS
Helene has the capability of dealing both with customers (as key account manager) and technical teams (as business owner) in order to define and lead commercial requests until their delivery; Rigorous and self-governing, it's a pure pleasure to be able to rely on her work, knowing this will be done an efficient way; With her corporate mind-set, she's not afraid of responsibilities and becomes naturally a central point of contact within planning and operational tasks.
Experience
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balcaen
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1 - 100 Employee
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Responsable service soumissions
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Jan 2021 - Present
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Devis et achats
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Mar 2019 - Jan 2021
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CAP Projects
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South Africa
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Appliances, Electrical, and Electronics Manufacturing
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Manager Business Development
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Aug 2017 - Jan 2021
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SEPCCO S.A.
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Construction
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1 - 100 Employee
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ACCOUNT EX - ADJUDICATIONS / EXECUTIONS
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Nov 2014 - Aug 2017
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Mac Telecom
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Belgium
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Telecommunications
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1 - 100 Employee
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Projects & Sales Coordinator
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Nov 2004 - Nov 2014
Projects & Sales Coordinator: - Single point of contact between the Sales, Operation and Engineering departments - Responsible for the successful project execution and implementation within defined scope, budget and time: • Pre-sales and technical analysis (site survey organization, report analysis, technical costs calculation) • Definition of implementation steps reporting of customer projects costing • Preparing hand-over package for the Operation team, • Supervising and coordination of the operational implementation of projects inside the technical department (new connexions, extensions of existing links, network migrations and maintenances, etc.) • Coordination with suppliers for leased capacity purchase and delivery • Reporting on project status to the Commercial Department • Planning Management for 7 field engineers (tasks assignments, weekly meeting and reporting, holidays approval…) - Customers configuration for non-technical issues (DNS, mailboxes, conference call) - Responsible for B2B customers contacts Account and Pricing Manager (B2B) - Development and management of business relationships with new and existing customers - Single point of contact for a portfolio of existing customers in order to maintain/increase the customer satisfaction ratings - Customers’ needs identification/analyze and set up of a customer account plan - Coordination of partners - Deals negotiations - Manage the day-to-day purchasing and sales activities - Price lists implementation for the Sales Department - Coordination of the operational end-to-end implementation of contracts - Credit collection for important payment issues Show less
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Community
