Helen Biro

Operations and Customer Support Officer at nurtureuk
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Location
UK
Languages
  • English Native or bilingual proficiency
  • French Professional working proficiency

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Experience

    • United Kingdom
    • Education Administration Programs
    • 1 - 100 Employee
    • Operations and Customer Support Officer
      • Apr 2021 - Present

    • Project Support
      • Apr 2021 - Present

    • Forest School Assistant
      • Jan 2018 - Present
    • Office Manager
      • Jun 2020 - Jan 2021
    • United Kingdom
    • Technology, Information and Internet
    • Office Manager
      • Nov 2018 - Mar 2020
    • Communications Manager
      • Apr 2015 - Mar 2019

      Working for Solar for Schools, was both challenging and rewarding. As Communications Manager I was building the relationships with schools to get every school having FREE solar panels. The opportunity for schools is now and many are taking it. Saving money every year for schools as well as reducing carbon emissions and creating a greener future! All this creates a good example for our children and enables them to learn about sustainable energy as well as contribute to a cleaner world. Working for Solar for Schools, was both challenging and rewarding. As Communications Manager I was building the relationships with schools to get every school having FREE solar panels. The opportunity for schools is now and many are taking it. Saving money every year for schools as well as reducing carbon emissions and creating a greener future! All this creates a good example for our children and enables them to learn about sustainable energy as well as contribute to a cleaner world.

    • Freelance Communications Manager
      • 2017 - Jan 2019
    • United Kingdom
    • Education Administration Programs
    • 1 - 100 Employee
    • Communications Manager
      • Oct 2011 - Jan 2015

      Part time role, working from home. Managing communications, marketing and PR requirements of this creative, growing organisation. Internal and external communications. Implementation and management of salesforce CRM system. Liaison with potential customers as well as publication editors and advertising professionals. Team player able to work to deadline and on own initiative. Part time role, working from home. Managing communications, marketing and PR requirements of this creative, growing organisation. Internal and external communications. Implementation and management of salesforce CRM system. Liaison with potential customers as well as publication editors and advertising professionals. Team player able to work to deadline and on own initiative.

    • Individual and Family Services
    • 300 - 400 Employee
    • Full Time Parent (Juggled with Voluntary and Part-Time Roles)
      • Feb 2005 - Oct 2011

      Alongside bringing up my 2 sons and running the family home, I am an active volunteer and involved in many different things:Chair School PTA - motivated and encouraged the PTA resulting in increased participation. Facilitate a team of volunteers to run events, fundraise and provide entertainment for children and adults.Newsletter editor and district committee member, National Childbirth Trust, Witney.Volunteer helper in school, supporting reading and running library sessions.Production of marketing materials for friends and family.

    • Ofsted Registered Child Minder
      • Mar 2007 - Mar 2009

      EYFS trained, first aid trained.Care provided from 6 months to 12 years old, for a number of families.

    • United Kingdom
    • Government Administration
    • 700 & Above Employee
    • Library Assistant
      • May 2010 - Jul 2011

      Part time role in local library. Welcomed and assisted members of the public, dealing with enquiries. Efficiently sorted and recorded data utilising Galaxy library management system. Demonstrated reliability and flexibility in a team setting, stepping in to cover shifts at short notice for colleagues. Part time role in local library. Welcomed and assisted members of the public, dealing with enquiries. Efficiently sorted and recorded data utilising Galaxy library management system. Demonstrated reliability and flexibility in a team setting, stepping in to cover shifts at short notice for colleagues.

    • Real Estate
    • 1 - 100 Employee
    • Marketing and PR Consultant
      • Jul 2004 - Jan 2005

      Generated flexible marketing and communications solutions for a range of clients. Provided strategic project management, advising at Board level. Projects involved internal and external communications, marketing, PR, branding and events management. Generated flexible marketing and communications solutions for a range of clients. Provided strategic project management, advising at Board level. Projects involved internal and external communications, marketing, PR, branding and events management.

    • Senior Marketing and PR Manager
      • Sep 2001 - Jun 2004

      Recruited and managed an effective marketing communications team plus agency support. Orchestrated key promotional events and awards ceremonies. Prepared, delivered and evaluated multiple budget streams totalling over £500,000. Authored and produced comprehensive marketing communications strategy including development of literature and key events management. Consulted at director level and ensured the marketing communications strategy maintained a central position within the organisation's development and change process.

    • India
    • Financial Services
    • 1 - 100 Employee
    • PR and Marketing Manager
      • Apr 2001 - Aug 2001

      A short term role in which I underook to set up and manage the complete PR and Marketing function for this small organisation. A short term role in which I underook to set up and manage the complete PR and Marketing function for this small organisation.

    • United States
    • Medical Practices
    • Senior Marketing Co-ordinator
      • Apr 1998 - Apr 2001

      Devised and developed marketing strategy. Production of direct mail material and major catalogues - the main marketing and sales tools. Worked with the Marketing Director to pioneer a new project - Maths Resources - across three imprints, from conception to full market release; included publicity production, web site development and launch events. Gained internal promotion during this period of employment. Devised and developed marketing strategy. Production of direct mail material and major catalogues - the main marketing and sales tools. Worked with the Marketing Director to pioneer a new project - Maths Resources - across three imprints, from conception to full market release; included publicity production, web site development and launch events. Gained internal promotion during this period of employment.

    • United Kingdom
    • PR Executive
      • Nov 1995 - Mar 1997

      Resonsible for all press coverage and advertsing requirements in fast moving mobile communications industry. Regular visits to and liaison with sister office in Paris, France. Resonsible for all press coverage and advertsing requirements in fast moving mobile communications industry. Regular visits to and liaison with sister office in Paris, France.

    • Event Assistant
      • Jun 1995 - Oct 1995

      Took on this temporary role in Helsinki, supporting the organisation of an International Conference. Liaison with English speaking delegates. Production of conference materials. Event support. Completion of post conference report. Took on this temporary role in Helsinki, supporting the organisation of an International Conference. Liaison with English speaking delegates. Production of conference materials. Event support. Completion of post conference report.

Education

  • Oxford Brookes University
    Post Graduate Diploma in Marketing
    1999 - 2001
  • The University of Huddersfield
    BA (Hons) Communication Arts and French, 2:2
    1991 - 1995
  • Thurston Upper School
    1985 - 1990

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