Helena Gollner

Client Manager at dentsu Southeast Europe
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Contact Information
Location
Zagreb, Zagreb, Croatia, HR
Languages
  • English Full professional proficiency
  • German Full professional proficiency
  • Croatian (Mother language) Native or bilingual proficiency

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Credentials

  • Microsoft Office Specialist Excel 2013
    Microsoft
    May, 2016
    - Sep, 2024
  • Microsoft Office Specialist Word 2013
    Microsoft
    May, 2016
    - Sep, 2024
  • Project Management Specialist
    WIFI Croatia and Callidus
    Nov, 2012
    - Sep, 2024

Experience

    • Bulgaria
    • Advertising Services
    • 1 - 100 Employee
    • Client Manager
      • Apr 2022 - Present

    • Planning Executive
      • Mar 2020 - Mar 2022

      * helping media buyers and planners develop, execute and monitor media plans, * media planning and implementation across Digital and Offline media (OOH, print, radio, digital, TV) * performing daily billing and invoicing functions within the media division and generating accurate, complete, and timely invoices using billing software * creating and monitoring media schedules * conducting research to collect useful media data * reporting and other general administrative duties

    • United Kingdom
    • Individual and Family Services
    • 1 - 100 Employee
    • Freelancer
      • Jun 2013 - Present

      I am offering my services and experience in many aspects of administration within various fields. My primary services include: * data entry * converting PDF to various formats * Excel, Word and PDF formatting * typing of different documents into a desired format * Excel database clean up * database building * image formatting * web researching for any topic * contact data research I am offering my services and experience in many aspects of administration within various fields. My primary services include: * data entry * converting PDF to various formats * Excel, Word and PDF formatting * typing of different documents into a desired format * Excel database clean up * database building * image formatting * web researching for any topic * contact data research

    • Italy
    • Advertising Services
    • 1 - 100 Employee
    • Media Assistant
      • May 2016 - Mar 2020

      * helping media buyers and planners develop, execute and monitor media plans, * media planning and implementation across Digital and Offline media (OOH, print, radio, digital, TV) * performing daily billing and invoicing functions within the media division and generating accurate, complete, and timely invoices using billing software * creating and monitoring media schedules * conducting research to collect useful media data * reporting and other general administrative duties * helping media buyers and planners develop, execute and monitor media plans, * media planning and implementation across Digital and Offline media (OOH, print, radio, digital, TV) * performing daily billing and invoicing functions within the media division and generating accurate, complete, and timely invoices using billing software * creating and monitoring media schedules * conducting research to collect useful media data * reporting and other general administrative duties

    • France
    • Appliances, Electrical, and Electronics Manufacturing
    • Business Coordinator
      • May 2015 - Mar 2016

      My activities included * leading and managing all activities related to the administration of the business * managing of processes related to collecting and recording of official documents in paper and electronic form * translating of documentation and verification of the accuracy of business records * beginner SharePoint administrator * preparing of the work plan and participation in different meetings * maintaining contact with clients, including the conduct of business… Show more My activities included * leading and managing all activities related to the administration of the business * managing of processes related to collecting and recording of official documents in paper and electronic form * translating of documentation and verification of the accuracy of business records * beginner SharePoint administrator * preparing of the work plan and participation in different meetings * maintaining contact with clients, including the conduct of business correspondence * participating in preparing of documents and materials, including instructions, presentations, templates and other materials * managing and organizing of business trips for directors and employees * managing and keeping track of all incoming and outgoing invoices and preparing reports for management * managing day to day operations of all departments according to the business processes and ensuring overall support Show less My activities included * leading and managing all activities related to the administration of the business * managing of processes related to collecting and recording of official documents in paper and electronic form * translating of documentation and verification of the accuracy of business records * beginner SharePoint administrator * preparing of the work plan and participation in different meetings * maintaining contact with clients, including the conduct of business… Show more My activities included * leading and managing all activities related to the administration of the business * managing of processes related to collecting and recording of official documents in paper and electronic form * translating of documentation and verification of the accuracy of business records * beginner SharePoint administrator * preparing of the work plan and participation in different meetings * maintaining contact with clients, including the conduct of business correspondence * participating in preparing of documents and materials, including instructions, presentations, templates and other materials * managing and organizing of business trips for directors and employees * managing and keeping track of all incoming and outgoing invoices and preparing reports for management * managing day to day operations of all departments according to the business processes and ensuring overall support Show less

    • Croatia
    • Oil and Gas
    • 1 - 100 Employee
    • Executive Administrative Assistant and Proposal Coordinator
      • Apr 2013 - May 2015

      My activities included: * performing administrative duties for the executive management team in a large corporate setting * screening calls, making travel and meeting arrangements, handling visa application processes, preparing reports and financial data * data entry, web research * travel warrants * translating of various documentation from English to Croatian, and Croatian to English * undertaking both written and verbal communications on behalf of the senior executives… Show more My activities included: * performing administrative duties for the executive management team in a large corporate setting * screening calls, making travel and meeting arrangements, handling visa application processes, preparing reports and financial data * data entry, web research * travel warrants * translating of various documentation from English to Croatian, and Croatian to English * undertaking both written and verbal communications on behalf of the senior executives and following up on each task * planning travel costs

    • Proposal Coordinator
      • Dec 2007 - Apr 2013

      My activities included: * coordinating the work of prequalification's, procurements, contests, tenders and negotiation procedures * assisting in preparing, managing and monitoring calls for proposals/tenders * liaising with different teams and departments and discussing requirements and deadlines with clients and team members * drafting, proofreading, attaching appropriate documentation, completing work within designated timelines * monitoring of proposals through internal… Show more My activities included: * coordinating the work of prequalification's, procurements, contests, tenders and negotiation procedures * assisting in preparing, managing and monitoring calls for proposals/tenders * liaising with different teams and departments and discussing requirements and deadlines with clients and team members * drafting, proofreading, attaching appropriate documentation, completing work within designated timelines * monitoring of proposals through internal approvals and release processes * providing a first level assessment of changes from Client with recommendations for next steps to review * contributing to the analysis and evaluation of the results * translating contracts * public procurement bids

    • Secondary Science School Teacher
      • Sep 2006 - Jan 2007

      Taught various subjects referencing to the Field of Geology: * General Geology * Stratigraphy * Petrology Taught various subjects referencing to the Field of Geology: * General Geology * Stratigraphy * Petrology

Education

  • WIFI Croatia - Institute for Business Improvement
    Project Manager Cretificate, Project Management
    2012 - 2013
  • Faculty of Mining, Geology and Petroleum Engineering, Croatia
    Master's degree, Geology/Earth Science, General
    2000 - 2006
  • XII Gimnasium
    High school Diploma, General Knowledge
    1996 - 2000

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