Helena Walker

Senior Project Manager, Consultant at Overture Partners
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Contact Information
us****@****om
(386) 825-5501
Location
Boston, Massachusetts, United States, US

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Bio

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Experience

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Senior Project Manager, Consultant
      • Sep 2016 - Present

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Project Manager
      • Nov 2007 - Oct 2014

      Responsible for implementing larger, more complex clients on athenaNet system nationwide. Major responsibilities include:• Includes implementing clients of $500,000+ on athenaNet’s EMR, Registration, Scheduling, Billing and Patient Portal applications across all specialties;• Conducted all phases of the implementation including workflow strategy, hardware consultation, determining adequate number of resources, integration implications with RIS systems, integration of Dragon Medically Speaking voice recognition application with EHR, training and support;• Supervised and supported from 15-30 people to ensure project was a success during implementation period;• Facilitated HL7 integration with Athena software;• Supervised and mentored Project Associates. Show less

    • Project Manager
      • Nov 2007 - Oct 2014

      Responsible for implementing athenaNet system nationwide. Major responsibilities include:• Cross-trained on athenaCollector.(registration, scheduling and billing application);• Responsible for implementing both small and large clients across all specialties;• Conducted all phases of the implementation including workflow strategy, hardware consultation, determining adequate number of resources, training and support;• Supervised and mentored Project Associates.

  • Partners HealthCare
    • Wellesley, MA
    • Clinical Applications Analyst II
      • Nov 2005 - Nov 2007

      Responsible for implementing proprietary LMR system throughout Brigham and Women’s Hospital. Major responsibilities include: • Working with Senior Management, implemented LMR throughout Spaulding Rehabiliation Hospital’s six outpatient sites within project deadline; • Responsible for implementing the Prenatal OB module throughout Brigham and Women’s Hospital and its affiliate Community Health Centers; • Conduct mini-implementations, training and trouble-shooting support for 14 practices; • Provide beeper, telephone and email support to practices including overnight support. Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Clinical Applications Analyst
      • Aug 2004 - Nov 2005

      Responsible for implementing Partners LMR system throughout Health Center. Also responsible for training, support, quality assurance and systems administrative support for the Home Health Department’s Misys Healthcare EMR system. Major responsibilities included: • Set agenda and led LMR Steering Committee and Subcommittee meetings; • Trained Primary Care providers, OB/GYN providers, nurses, medical assistants, laboratory staff, medical secretary, referral coordinator, medical record staff and selected administrative staff on all aspects of LMR. • Worked with IT Director ensure computers and network drops for every exam room and printers for providers offices were ordered and installed; • Coordinated and led subcommittee meetings to develop solutions for duplicate records, entering lab results into the system, ensuring confidentiality of confidential teen patients, and feasibility of moving from family based account system to individual based account system to decrease number of duplicate accounts; • Developed LMR User manual and policy and procedures concerning LMR use for employees; • Performed system administration duties for Misys Home Healthcare EMR system; • Trained Visiting Nurses, Home Health Aide supervisor and coordinators, Home Health Operations staff and billing staff on Misys Health Care; • Set agenda and led meetings with Home Health Clinical Supervisor, Operations Manager and Operations staff to ensure timely entry of information into system and to develop and monitor procedures for outstanding orders. In 3 months, the amount of outstanding bills from the previous system was reduced from $160,000 to $11,400; • Performed quality assurance and audits of system and clinical information entered into system and created plan to upgrade Misys system; • Provided in-person and beeper support for Home Health Clinical, Operations and the Billing department. Show less

Education

  • Boston University
    Masters of Science in MIS, MBA
  • Harvard University
    Bachelor's degree, Psychology and Social Relations

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