Helena Thompson

Head of Customer Operations at Futures Housing Group
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Derby Area, UK

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Bio

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Experience

  • Futures Housing Group
    • United Kingdom
    • Non-profit Organization Management
    • 100 - 200 Employee
    • Head of Customer Operations
      • Oct 2021 - Present

    • Customer Experience Manager
      • Apr 2019 - Nov 2021

      With a strong focus on creating effortless experiences I am managing the contact centre, the Income Team and Money Talk @ Futures.

    • Income Manager
      • Jan 2016 - Nov 2021

      I am currently leading the Income and Money Advice Team at Futures to maximise income for both the organisation and for our customers. At Futures we are dedicated to making it effortless for customers to do business with us and we tirelessly strive to continuously improve! :-)

    • Income Manager
      • Apr 2009 - Nov 2021

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