Helena Sansum
Operations Manager at Life Saving Training- Claim this Profile
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Bio
Louise S. „Helena and Ian offer in my opinion the highest standard of first aid training there is. From stepping through the door you are greeted with smiles and made to feel totally comfortable and welcome. Nothing is too much for life saving training company, they are fab. The training is through, professional and you will leave with expert knowledge of first aid. Both lovely people and are passionate about ensuring everyone has first aid knowledge to help save lives. Helena is always there for help and advice following the training as well, as I have needed advice afterwards and she is always quick to help and sort anything out. If you or your organisation need 5 star training in this area, look no further book with them today - you won't be disappointed.
Dawn Constance Newman „Helena was my Team Manager when I worked for Serco delivering the Ascent Work Programme. Helena was always supportive and fair and was able to encourage people towards hitting KPI rather than adding pressure. Her organised and calm outlook helped to ensure that we all stayed focussed and calm and she was always willing to listen and advise when we needed support. I would recommend Helena for any Project Manager or Service Manager role.
Louise S. „Helena and Ian offer in my opinion the highest standard of first aid training there is. From stepping through the door you are greeted with smiles and made to feel totally comfortable and welcome. Nothing is too much for life saving training company, they are fab. The training is through, professional and you will leave with expert knowledge of first aid. Both lovely people and are passionate about ensuring everyone has first aid knowledge to help save lives. Helena is always there for help and advice following the training as well, as I have needed advice afterwards and she is always quick to help and sort anything out. If you or your organisation need 5 star training in this area, look no further book with them today - you won't be disappointed.
Dawn Constance Newman „Helena was my Team Manager when I worked for Serco delivering the Ascent Work Programme. Helena was always supportive and fair and was able to encourage people towards hitting KPI rather than adding pressure. Her organised and calm outlook helped to ensure that we all stayed focussed and calm and she was always willing to listen and advise when we needed support. I would recommend Helena for any Project Manager or Service Manager role.
Louise S. „Helena and Ian offer in my opinion the highest standard of first aid training there is. From stepping through the door you are greeted with smiles and made to feel totally comfortable and welcome. Nothing is too much for life saving training company, they are fab. The training is through, professional and you will leave with expert knowledge of first aid. Both lovely people and are passionate about ensuring everyone has first aid knowledge to help save lives. Helena is always there for help and advice following the training as well, as I have needed advice afterwards and she is always quick to help and sort anything out. If you or your organisation need 5 star training in this area, look no further book with them today - you won't be disappointed.
Dawn Constance Newman „Helena was my Team Manager when I worked for Serco delivering the Ascent Work Programme. Helena was always supportive and fair and was able to encourage people towards hitting KPI rather than adding pressure. Her organised and calm outlook helped to ensure that we all stayed focussed and calm and she was always willing to listen and advise when we needed support. I would recommend Helena for any Project Manager or Service Manager role.
Louise S. „Helena and Ian offer in my opinion the highest standard of first aid training there is. From stepping through the door you are greeted with smiles and made to feel totally comfortable and welcome. Nothing is too much for life saving training company, they are fab. The training is through, professional and you will leave with expert knowledge of first aid. Both lovely people and are passionate about ensuring everyone has first aid knowledge to help save lives. Helena is always there for help and advice following the training as well, as I have needed advice afterwards and she is always quick to help and sort anything out. If you or your organisation need 5 star training in this area, look no further book with them today - you won't be disappointed.
Dawn Constance Newman „Helena was my Team Manager when I worked for Serco delivering the Ascent Work Programme. Helena was always supportive and fair and was able to encourage people towards hitting KPI rather than adding pressure. Her organised and calm outlook helped to ensure that we all stayed focussed and calm and she was always willing to listen and advise when we needed support. I would recommend Helena for any Project Manager or Service Manager role.
Credentials
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Mountain Rescue England and Wales Casualty Care Certificate
Mountain Rescue England and Wales
Experience
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Life Saving Training
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United Kingdom
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Professional Training and Coaching
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1 - 100 Employee
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Operations Manager
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Aug. 2015 - –Heute
At Life Saving Training, I oversee the operations of the business and promote our services to develop the client base, drive business growth and in turn, help people to confidently assist those in need and better protect businesses. Everything we do at Life Saving Training is based on our mission to save more lives and make workplaces, homes and communities safer places to be. By training with us, you won't be bamboozled by a trainer with all the technical knowledge in the world but with no idea how to convey knowledge and skills and how to engage a variety of audiences. You'll walk away from the session with real life skills and confidence, not just a piece of paper.Check us out online and if you have any questions or would like to discuss your training needs, I'd love to hear from you.www.lifesavingtraining.co.uk
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Serco
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IT Services and IT Consulting
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700 & Above Employee
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Team Manager
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Jan. 2011 - Juli 2015
Managing a team of customer service and sales advisers working on the National Citizen Service, an exciting government programme for young people in England and Northern Ireland to enhance their skills and gain confidence. Prior to June 2015, I managed the operations of the Ascent Work Programme. Experience gained includes successful management of KPI performance, quality, resourcing, client relations and line management duties. Managing a team of customer service and sales advisers working on the National Citizen Service, an exciting government programme for young people in England and Northern Ireland to enhance their skills and gain confidence. Prior to June 2015, I managed the operations of the Ascent Work Programme. Experience gained includes successful management of KPI performance, quality, resourcing, client relations and line management duties.
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Education
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2001 - 2004
The University of Sheffield
BA Psychology, 2:1 -
1996 - 2001
Gosforth High School
Community
